SURV Restaurant

Review summary

1. M

   Matthias

   Philadelphia

   12 reviews

   vip
   4.0

   12 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Alex one of the Managers was very attentative and Chris, our waiter was excellent. Excellent Food choices and food quality.
   

   SURV RestaurantResponded 5 days ago

   Thanks for the 5 star review, Matthias!
   

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2. L

   Lee

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service excellent food overall great experience. I would definitely recommend it to friends and family. Everybody in the restaurant was friendly attentive. I couldn’t ask for a better place to eat.
   

   SURV RestaurantResponded 5 days ago

   Thanks so much Lee! We look forward to your return visit!
   

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3. M

   Maria

   Philadelphia

   1 review

   2.0

   1 review

   Dined on 16 November 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Ate at Surv last night for the 4th year Anniversary dinner. We should have left after sitting for 15 minutes without anyone coming over despite lots of people running around. We had read about how good the anniversary dinner was so decided to stay. If I could give no stars for service I would. It was the worst service I have ever had! Again, despite lots of people running around (not quite sure what everyone was doing). The food was really delicious; small portions though! Glad we ordered the pizza special. The wait was so long between courses we were more than ready for our next course. We had a 6:30 reservation and didn’t leave there until close to 9:00pm. I asked the waitress if this was typical and she said no. Also, the waitress forgot to put our pizza order in so told us she would put it in late and take it off the bill. When the bill came and I said the pizza was on there she just said yes and acted like she didn’t say she was going to take it off. We were hungry and needed the pizza so I wasnt going to make a fuss about it; also it was delicious. We got the margarita one. Unfortunately, dispute the good food I won’t be going back there anytime soon.
   

   SURV RestaurantResponded 5 days ago

   Thank you for sharing your detailed feedback. While we’re pleased you enjoyed the food, we regret the service issues you encountered and the extended wait times. Your experience does not reflect the standard we aim to provide, and we will be addressing these concerns with our team to prevent this from happening again.
   

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4. N

   Neil

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for an evening out and were pleased with the food and service. We had the 4th anniversary 4 course special. It was excellent. Our server Peggy took great care of us.
   

   SURV RestaurantResponded 5 days ago

   Thanks for the lovely review, Neil! We're glad you enjoyed our anniversary menu
   

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5. P

   Patricia

   Atlantic City

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I very much appreciated that I received my requested seating preference. I am thankful to have such a quality restaurant so close to home.  I am comfortable bringing family and friends to this restaurant knowing the food will be delicious and the atmosphere comfortable for either casual or fine dining.
   

   SURV RestaurantResponded 5 days ago

   Thank you for the review, Patricia!
   

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6. G

   Gina

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Please request Jen as your server, she was on point with each course, food was absolutely delicious and the atmosphere was relaxing. The entire staff is very friendly.
   

   SURV RestaurantResponded 5 days ago

   Thanks for the review, Gina!
   

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7. B

   Bill

   Philadelphia

   26 reviews

   vip
   5.0

   26 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome place. Great service and delicious food. Coll ambiance too!
   

   SURV RestaurantResponded on 11 November 2024

   Thanks Bill! We're happy you had an awesome night with us.
   

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8. L

   Larry

   Baltimore

   17 reviews

   5.0

   17 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food! Attentive service! Great ambiance!
   

   SURV RestaurantResponded on 11 November 2024

   Thanks Larry!
   

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9. A

   Aleigh

   New York City

   1 review

   4.0

   1 review

   Dined on 26 October 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Enjoyable food with a well rounded menu- plenty of options for all to enjoy. Service was a bit slow, as it may have been a busy time, so we waited a bit longer than desired but it didn’t impact the quality of our meal.
   

   SURV RestaurantResponded on 11 November 2024

   Thanks Aleigh! We're glad to hear you had a great night and hope to see you again.
   

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10. I

    Irina

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on 26 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Since this place opened it has been our favorite spot in the neighborhood. Today we were celebrating our daughter’s birthday and it was a great experience. Food and service is amazing as always! Staff is very friendly and finally had a chance to meet the owner who is the sweetest person ever! Thank you very much for making our special day feel extremely special!
    

    SURV RestaurantResponded on 11 November 2024

    Thank you, Irina and happy birthday to your daughter! We're happy to hear we are your favorite spot in the neighbor and that you got to meet our owner. We appreciate our loyal guests and we'll see you soon!
    

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