Swizzle

Review summary

1. J

   Joshua

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was impeccable. Our waiter was fantastic. The food was delicious. Would definitely come back for special occasions. Thanks
   

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2. w

   william

   Louisville

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   I had an extremely disappointing experience at Swizzle. From the moment I arrived, it was clear that customer service is not a priority here. I was seated promptly, but no server came to introduce themselves. I waited patiently for an hour and even asked twice for someone to attend to me. Despite this, no one ever came to take my order or even acknowledge me. It was frustrating and embarrassing to feel completely ignored while other tables were attended to. After waiting far longer than I should have, I finally decided to leave. This level of negligence is unacceptable for any establishment, especially one in the hospitality industry. I cannot recommend this restaurant and hope they take serious steps to improve their service in the future.
   

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3. J

   Joey

   Louisville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was good and our waiter was awesome . Not too busy also for a Saturday night . Food price was a little high but food was pretty delicious. Would recommend this place to anyone looking for a anniversary or rehearsal dinner
   

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4. C

   Chelsey

   Louisville

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food and the atmosphere were phenomenal. We got the shrimp cocktail and the roasted bone marrow as an appetizer and absolutely loved it. The salad course was fair but that part really isn’t exciting anyway. For entree we ordered the ribeye, Oscar style with potatoes and asparagus. The asparagus and the steak were FIRE. Potatoes weren’t my favorite thing but to each their own. The issue I had with the restaurant and the reason for my not perfect review, is the service. It absolutely did not match the price I paid for dinner. It was 260 dollars for 2 people and my server was the least bit attentive. It was 10+ minutes before we got water and 5-7 more before our captain greeted us. It was not a busy night whatsoever. By the end of the meal, we just skipped out on dessert because everything was just such a long wait. The guy was very friendly when we did see him, it just wasn’t very often. I’m glad to have had the experience but we most likely won’t return.
   

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5. J

   Joyce

   VIP

   Louisville

   35 reviews

   5.0

   35 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My party enjoyed everything about swizzle, food was excellent a good portion of salmon and beef. We loved the warm rolls too. The revolving restaurant is fun too. Robert was our waiter and he was excellent.
   

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6. K

   Kelly

   Louisville

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 1

   The space did not seem too festive for the holidays as it was in the past. If it was not for the cheerful and attentive staff, the experience would have been disappointing.
   

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7. J

   Jason

   Louisville

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Lobster bisque had no lobster in it for the price it was just ok
   

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8. M

   Marina

   VIP

   Orlando

   1 review

   2.0

   1 review

   Dined on 20 December 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Atmosphere was great and our server was amazing. The food however was terrible. All our steaks came very overcooked and side dishes were cold. Sad considering each steak was $80+. I would never go there again
   

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9. K

   Krista

   San Francisco

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I can tell you that our experience at Swizzle was incredible. We got to be part of the revolving venue which was outstanding.. We did two total revolutions and took in the sights along the way in the setting sun vista. I knew it would be a cut above all other restaurants but it was a special trip. The server was the one who made everything extra special as she catered to my 15 year old granddaughter who is not used to a venue like Swizzle. She won my granddaughter over and made her feel at ease. Our food was perfection! The view outstanding and the service impeccable. I will be singing the praises of Swizzle for a long time.
   

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10. R

    Rajesh

    VIP

    Louisville

    80 reviews

    5.0

    80 reviews

    Dined on 20 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A very nice dinner at swizzle. We actually had reservations at another restaurant that unexpectedly closed that evening. Swizzle was able to accommodate our group of 6. Everyone had a nice meal
    

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