TAO Downtown - New York

Review summary

1. AM

   AnnabelM

   Miami

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was delicious. Our favorites were the lobster wontons and the molten cake which was so fun to eat.
   

   Is this helpful?

   Report
2. N

   Norma

   Orlando

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Food was nothing special for the price. Music was way too loud. Lighting was too dark for my liking. Food was delayed too long. We had eaten everything before they brought out the veggies and we waited like 20 minutes when we decided to cancel them. We will NOT be back! Not worth it. We had a much better dinner experience in a small restaurant in Chinatown where the food, service and value was excellent.
   

   Is this helpful?

   Report
3. M

   Ms

   New York City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience beginning to end. The waitress was kind and attentive, and so was the staff that visited in between. The food and dessert was fresh and tasted amazing. Prices were fair for the size portions that were received. We had a great date night / bday celebration.
   

   Is this helpful?

   Report
4. g

   gillian

   New York City

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The venue is fabulous. The staff are indifferent. The food is well presented fast food
   

   Is this helpful?

   Report
5. E

   Erick

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is amazing. Food, service and atmosphere
   

   Is this helpful?

   Report
6. M

   Mackenzie

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   TAO Downtown has a cool vibe to it, great service, and excellent food. Great for work, bray, and special occasion dinners.
   

   Is this helpful?

   Report
7. A

   Ana

   New York City

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Vegetable rice tasted funny and burnt The Brussels sprouts didn’t have any flavor was still hard and orange chicken didn’t have no crisp . Then we ordered drinks and aparantly happy hour is only at bar which wasn’t explained till after bill came ….
   

   Is this helpful?

   Report
8. X

   Xander

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Andrew was a fantastic sever, and made the staff made the night very special for our anniversary. Amazing experience from top to bottom!
   

   Is this helpful?

   Report
9. K

   Kevin

   New York City

   1 review

   2.0

   1 review

   Dined on 19 November 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   I want to start by saying that we love Tao and this review is in no way representative of the usual quality of service we have received. This is our 4th time here. We always come for our wedding anniversary. The restaurant was about 2/3rd full. With dozens of tables for 2 available. We were sat in a dark corner where there was no view of the restaurant (a main reason of coming to Tao). Upon requesting to be re-sat it was taken care of quickly, and we were at a much nicer table. The problem here was our server. We had to wait for about 5-10 minutes to be greeted and offered water. He was very inattentive, never checked in for more than 10-15 seconds while passing by jotted it down and moved on. It seemed that his only goal was to turn the table with minimal work. A main reason of going to a nice place is the atmosphere along with the food. This was just all definitions of a mediocre experience at a price point that a quality experience is expected.
   

   Is this helpful?

   Report
10. O

    Okan

    New York City

    1 review

    3.0

    1 review

    Dined on 16 November 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    I booked a table for our anniversary with my wife, who held you in extreme regard from her previous visit to your place. In my reservation, I only asked for a nice seating place, which is not too much considering it’s our anniversary. When we arrived at your place, we were greeted nicely but we were put to a table, which is very near to the other tables where we think only walk ins are taken to and even after we asked for a seat change to one of the empty booths, which were at least 5 at that time, since it’s our anniversary, we were rejected again. Since you are in hospitality business, you should have known way better how to please your customers and especially show respect their wishes. We were put in a place where I could hardly hear my wife when she talked and unfortunately had to hear other customers talking because they were too close to us. You managed to make me and my wife unhappy and sad on our anniversary and I’m not even talking about the “birthday cake” that we received instead of an anniversary cake. We are extremely disappointed with our experience in your place and we even regret coming to your place. Your place is extremely overhyped and exaggerated and really disrespectful.
    

    Is this helpful?

    Report