Tap & Barrel - Willowbrook

Review summary

1. J

   Jeremy

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great service and the food was delicious. From the host who greeted us to the host who seated us and our server and bartender, all the staff was great
   

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2. A

   Arthur

   Vancouver

   18 reviews

   vip
   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was excellent and the experience at the restaurant was great. The OpenTable text message and email the day before asking me to confirm what I had already booked and confirmed, was not necessary.
   

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3. L

   Lakhan

   Vancouver

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Very slow and unhelpful staff. Ended up having to leave after just a few apps and drinks.
   

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4. M

   Michael

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Matthew was a great server and food was excellent!
   

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5. F

   Fred

   Vancouver

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time here, great booth we had, food was good, not a fan of broccolini with my main course, but that is me. My wife's tuna poke bowl was OK, ginger a bit too overpowering. Desert was great.
   

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6. G

   Greg

   Las Vegas

   15 reviews

   vip
   3.0

   15 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Second visit as the first time we wanted to sit upstairs but wasn’t available as it wasn’t offered. This time we sat upstairs and it is a nice view. Service was very slow and when asked where are drinks were after 20 minutes, they said they had to go get them from downstairs…. It appeared maybe they were shorthanded staff wise? The food was very good and hot, just the service was off.
   

   Tap & Barrel - WillowbrookResponded 2 days ago

   Hi Greg, We are sorry to hear your experience fell short. We will share your feedback with our service team and hope your next experience is nothing short of perfect.
   

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7. R

   Robert

   Vancouver

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was amazingly. But after that it’s all downhill. The noise level was terrible. We were a table of 6 in a booth. The people on either end of the booth could hear each other. The service was absolutely terrible. It was a Tuesday evening so it wasn’t crazy busy. There were empty tables. Our server was never to be seen. And when she was, if you asked for something, she never came back with it. We sat with dirty plates on the table for 35 minutes while waiting for her to bring the dessert menus. I finally had enough and walked over to the hostess to get our bill. We have been to other Tap&Barrel locations and were excited that Langley got one. But I don’t see us going back.
   

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8. J

   Jill

   Vancouver

   8 reviews

   3.0

   8 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   A great ambience but service is slow. Be prepared to wait.
   

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9. B

   Brent

   Vancouver

   12 reviews

   5.0

   12 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food and drinks. PBJ burger was out of this world good. Pesto pasta was amazing as well. Thank you to our server Stella who was awesome.
   

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10. B

    Bill

    Vancouver

    1 review

    4.0

    1 review

    Dined on 17 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    We really enjoyed the food and the service. We found it strange that there was a line up at the door but there were alot of empty tables, why?
    

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