Tarrant's Downtown

Review summary

1. L

   Liza

   Chicago

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was really friendly and patient with our table of teenagers. Food was great, as always. We had the ahi tuna and spinach and crab dip for appetizers. Both were delicious and there was plenty to share. Our entrees: scallops, rockfish, fish and chips, NY strip steak, and the chicken and waffles special - everyone enjoyed! And the kids loved their desserts - flourless chocolate cake and berry cobbler a la mode. We had a great time - thanks Tarrant’s!
   

   • 

   Is this helpful?

   Report
2. R

   Richard and Rachelle

   Philadelphia

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   This is a nice restaurant near the Altria theater. The menu has several options. Not too expensive.
   

   Is this helpful?

   Report
3. J

   Jane

   VIP

   Washington DC

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had an impromptu dinner at Tarrants over the holidays. Food was very good !
   

   Is this helpful?

   Report
4. C

   Christina

   Richmond

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service great experiences the food and rinks were delicious. Our waitress was very helpful and extremely courteous. All staff was kind and helpful.10/10 will come again!
   

   • 

   Is this helpful?

   Report
5. S

   Stacey

   Las Vegas

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   We normally love dining at Tarrant’s, but this visit was a miss. I think they were short staffed. Our server was friendly, but it took 45 minutes just to get a drink, and the food took just a long. I will go there again but not hurrying back.
   

   Tarrant's DowntownResponded today

   Thanks for the review, Stacey! We're glad to hear that you usually enjoy dining at Tarrant's Downtown. We're sorry to hear that this time, it wasn't up to par. We understand how frustrating long waits can be, especially when you're in the midst of a busy day. We appreciate your patience and are working to improve our service. We hope you'll give us another chance to impress you in the future. Best, Tarrant's Downtown Management Team
   

   Is this helpful?

   Report
6. J

   Joan

   VIP

   Richmond

   20 reviews

   3.0

   20 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was good, but the service was not on par to what we are used to. In our waitress’s defense, she seemed to have too many tables to wait on. Unfortunately though, we were disappointed in having to wait a bit too long for our drinks. We were also disappointed to find out they were out of a few items that we had planned to order. Because we have been to this restaurant a number of times when the food and service were much better, we will probably return in the future. I wouldn’t want to base our decision whether to return or not on this evening’s experience.
   

   Tarrant's DowntownResponded 6 days ago

   Thanks for the review, Joan! We're glad to hear that you enjoyed the food at Tarrant's Downtown. We're sorry to hear about the service issues you experienced. We understand how frustrating it can be to wait for drinks and have some items unavailable. We'll take your feedback into account to improve our service. We're committed to making our service consistent and will strive to ensure that all our guests have a better experience next time. We hope to have the chance to exceed your expectations on your next visit.
   

   Is this helpful?

   Report
7. E

   Emily

   Washington DC

   5 reviews

   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We al enjoyed being able to walk to dinner after seeing the Nutcracker. Service was great! We enjoyed our dinner - a few things we had we might choose something diff weren’t next time (the she crab soup was heavy on sherry taste, the fish tacos needed something a little extra - maybe some mango slaw? Or something to add some crunch) the Philly cheesesteak, mozzarella sticks and Bianca pizza all got a thumbs up and we all loved the garlic bread appetizer - especially since not many restaurants offer bread as a free app anymore!
   

   Is this helpful?

   Report
8. N

   Nicole

   Chicago

   6 reviews

   2.0

   6 reviews

   Dined on 22 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Sadly our family holiday brunch at Tarrant’s was awful. Our food was cold and tasteless- all of it. Our waiter rarely appeared. We had empty water glasses for 20 minutes. We will not be back.
   

   Tarrant's DowntownResponded 6 days ago

   Hey Nicole, We're really sorry to hear about your disappointing experience at Tarrant's Downtown. It's always our goal to provide our guests with a memorable dining experience and it seems we fell short this time. We apologize for the cold and tasteless food and the lack of service you experienced. We appreciate your feedback and will use it to improve our services. If you want to message me privately, I promise to make it right for you, Liz AT RVAhospitality. com. We hope you'll give us another chance in the future to make it right. Best, The Management Team
   

   Is this helpful?

   Report
9. J

   Jonathan

   Chicago

   12 reviews

   3.0

   12 reviews

   Dined on 21 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We are regulars at Tarrants and usually love it. Tonight was an off night. Our table was squeezed into a very tight space. Uncomfortable. Waited 10 minutes after being seated before a server came. Waited another 10 minutes then for our drinks. Bread didn't come until our food arrived. Never refilled water or asked if we wanted another drink. This is VERY different than our usual experience. It was busy but still unacceptable. If this had been our first time we would not be back.
   

   Tarrant's DowntownResponded 6 days ago

   Thanks for the review, Jonathan. We're sorry to hear that your recent visit to Tarrant's Downtown didn't meet your expectations. We appreciate your loyalty and take your feedback seriously. We understand how important it is to have a comfortable and prompt service, and we're sorry we missed the mark this time. We'll definitely work on improving these areas. We're glad to hear you enjoyed the food, but we hope to have the chance to provide a better experience for you in the future.
   

   Is this helpful?

   Report
10. D

    Dianna

    Greater Boston

    1 review

    5.0

    1 review

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great waiter,Josh. Food was delivered timely. Only issue we had was a very long delay in getting dessert,have no idea what the issue was. 30 minutes. Will definitely come back again.
    

    Is this helpful?

    Report