Telefèric Barcelona - Los Gatos

Review summary

1. J

   Jamie

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Wonderful service, great atmosphere. Food is very very greasy.
   

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2. S

   Shannon

   VIP

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love the food and ambiance. It’s the exact replica of the one in Spain. Drinks are spot on and the paella is delicious!
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Shannon, We're absolutely thrilled to hear that you loved your experience at our restaurant! It's a joy to provide the same authentic Spanish experience as the one you'd find in Barcelona. We're glad you enjoyed our authentic paella and drinks! Your kind words mean a lot to us! Thank you for choosing Telefèric Barcelona, we look forward to welcoming you back again soon! Gracias!
   

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3. J

   Jackie

   VIP

   San Francisco

   56 reviews

   5.0

   56 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Paella is amazing! The inside restaurant is loud (music is way too loud, so the customers have to speak louder and louder to be heard which creates a cacophony). We always sit outside as I am hearing impaired. It’s cold in the winter but at least we can chat. Some favorites. The tomato toast, Iberico pork app, Spanish meatballs, artichokes with pistachio foam, churros. Get the Paella!!
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Jackie, We're thrilled to hear you enjoyed your visit to our restaurant! It's fantastic to know that you enjoyed our Paella and that our other menu items are your favorites. We appreciate your feedback regarding the noise level and the indoor ambiance. We always strive to create a comfortable and enjoyable environment for all our guests, so we'll take your comments into account. Thank you for choosing Telefèric Barcelona, we're looking forward to your next visit! Gracias!
   

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4. C

   Cesar

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La comida estuvo deliciosa, y estuvieron muy atentos en el servicio
   

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5. S

   Seema

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Collin made the experience and made us want to visit again.
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Seema, Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our restaurant and that you're planning to visit us again. Collin will be thrilled to receive your appreciation for his attentive service. We truly appreciate your feedback! Thank you for choosing Telefèric Barcelona, we look forward to welcoming you back soon! Gracias!
   

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6. M

   Mel

   San Francisco

   1 review

   1.0

   1 review

   Dined on 11 January 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Terrible service. I don’t know why I have to pay includes gratuity on such bad service.
   

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7. A

   Annie

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the ambiance of this place and the service is always great. Food is consistently good and there are kid-friendly options. Expect to pay 50+ per person.
   

   Telefèric Barcelona - Los GatosResponded on 10 January 2025

   Hola Annie, We're thrilled to hear that you love the ambiance of our restaurant and that you consistently enjoy our food and kid-friendly options. We're also delighted to know that you find our service great. Your kind words mean a lot to us! Thank you for choosing Telefèric Barcelona, we look forward to welcoming you back soon! Gracias!
   

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8. D

   Deb

   San Francisco

   14 reviews

   5.0

   14 reviews

   Dined on 8 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another birthday celebration and another fantastic evening at Teleferic! This restaurant has never failed to meet expectations. Fabulous food and service. The hands on, team oriented management style makes for a great evening out for all. Two people in our party had never been and they both loved the food and the experience! They'll be back and so will I!
   

   Telefèric Barcelona - Los GatosResponded on 8 January 2025

   Hola Deb, Thank you so much for your kind words, they mean a lot to us. We're thrilled you had another fantastic evening at Telefèric Barcelona - Los Gatos! It's always a pleasure to serve you and your party. We're delighted you and your friends enjoyed your experience and our food. It makes us happy to hear that we can meet your expectations. We will be sure to let our entire team know just how much their work pays off. We look forward to welcoming you back for more memorable evenings. Gracias!
   

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9. E

   El

   Seattle

   4 reviews

   1.0

   4 reviews

   Dined on 7 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Not coming here again! Poor service! Did not get what we ordered! Overall a bad experience!
   

   Telefèric Barcelona - Los GatosResponded on 10 January 2025

   Hola, Thank you for sharing your feedback. We sincerely apologize for the delays and lack of attention you experienced during your visit. Providing excellent service is one of our top priorities, and it’s disappointing to hear that we fell short in ensuring a smooth and enjoyable experience for you. Waiting 20 minutes to get started and needing to flag down staff for basic service is not the level of care we strive to deliver. Your comments are being taken seriously, and we will be addressing this with our team to ensure improvements are made in attentiveness and overall guest experience. We value your feedback and to ensure your next visit is memorable, please contact us at info@telefericbarcelona.c... Gracias.
   

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10. K

    Karen

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on 5 January 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We love Telefèric .. food is always excellent but sometimes the service is a bit slow
    

    Telefèric Barcelona - Los GatosResponded on 5 January 2025

    Hola Karen, Thank you for your kind words! We're thrilled to hear that you love our food! We truly appreciate your feedback, we're always looking for ways to improve and your comments will help us do just that! Thank you for choosing Telefèric Barcelona and we hope to see you again soon! Gracias!
    

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