Terra - Eataly Silicon Valley

Review summary

1. N

   Nora

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was the one and time the kitchen was super slow in getting one out of four meals to our table… such a surprise to me as the service is normally spot on here. However, our waitress, Liz, handled the problem well and with a lot of patience with our obvious irritation! She gets a gold star for sure!
   

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2. M

   M cathy

   San Francisco

   9 reviews

   vip
   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was Thanksgiving diinner. Dressing and potatoes were lukewarm. They wouldn’t substitute another green for the brussel sprouts so i had to order broccoli which they charged an additional $18 for. There were no dinner rolls. And, worst of all, there was no pumpkin pie.
   

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3. G

   Gayle

   San Francisco

   11 reviews

   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Thanksgiving 3-course meal was delicious & worth price! The reason for 4 stars was because the time between courses took too long. Our server was great, but very busy & it took a while to get a 2nd order of cocktails.
   

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4. K

   Kevin

   Chicago

   10 reviews

   vip
   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is outstanding, the service was great very personable and attentive. We sent outside, there are a few too many pillows on the couches, but otherwise great venue.
   

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5. L

   Laurie

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed dining at Terra in the fantastic Eataly Emporium! So festive and fun! Our sever, Jasmine was so kind, professional and lovely! She totally accommodates my elderly parents! She was so kind and helpful! It was truly a magical experience!
   

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6. N

   Nora

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I’m a repeat customer for a reason! Excellent food, great drinks, top notch service. A+ all around
   

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7. G

   Gordon

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food! Exceeded expectations. Would definitely go back again!
   

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8. N

   Nancy

   San Francisco

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   We ate at Eataly Silicon Valley yesterday, hoping for a memorable meal, but were left thoroughly disappointed. Despite spending over $400 for a party of four, the portions were incredibly small, leaving us still hungry after our meal. The food we received was well-prepared, but the portions were shockingly inadequate. When the plates arrived, the portion was more suited for a child or a toddler than an adult. We were shocked by how little food was served! It felt like a significant overcharge for what we received. We ended up having to go out to eat again after leaving the restaurant, which was both inconvenient and frustrating given the amount we had already spent. For the price, we expected a much more satisfying dining experience.
   

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9. P

   Pamela

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and drinks. The service is consistently good. Time the floor manager was helping with service today and he is always so welcoming and gracious.
   

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10. D

    D

    San Francisco

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    If you never been at Terra at Eataly, go. The ambience reminds me of a restaurant in L.A. Menu was pricey, but tasty. 166 for an appetizer, benedict, salmone, crap cakes, latte, coffee and sales/tip. From the hostess, server, to bus person, they were polite and professional. I would go back to introduce to a newbie.
    

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