Texas de Brazil - Greenville

Review summary

1. D

   Darren

   Western NC

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 2

   Food and service was incredible, did not care for the location being in the mall.
   

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2. P

   Patrick

   Charleston

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

   Was very disappointed. Let me begin by saying the food was incredible. Only one or two items weren’t my cup of tea but I don’t hold that against anyone. The part about it was the service and that atmosphere. They were very busy. VERY busy in fact. The issue was I saw one waitress being rude to a young couple and the woman was pregnant. Second our waitress was very inattentive. Normally when busy I don’t complain but I watched her many times standing around just talking with other co workers while I asked for the check and was kept waiting for over 15 minutes. It was our first time there and we had no idea what the process was. She came over took our drink order brought our drinks and didn’t come back for over ten minutes. I had no idea I was supposed to just go get the salad bar. (Which in itself is worth the money) There are a lot of other things that went wrong service wise I don’t want to bash too much. I just want people to have an expectation when busy. The one thing that really upset me was I was given a gift card for $100 for Christmas and our waitress said she couldn’t use it because they were too busy. I’ve never heard of something like that. People pay good money to give someone a gift card to have an awesome time at one of their favorite places. This whole experience was very upsetting considering how excited my wife and I were to try it.
   

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3. H

   Hali

   Charleston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We waited 30 minutes past our reservation. The male hostess was rude. Our waitress, who we could barely understand brought our drinks and never returned until we were ready to leave. The salad bar was ok. The sides on the bar were terrible. I got the potatoes augratin and they were complete mush, and brown, the taste was horrible. We were brought a lot of different meats and they all had a really bad flavor/aftertaste. We left hungry after paying $120 bill. I mostly ate salad which I could have done at home. This was our Valentine’s date and we have never been more disappointed or dissatisfied in a restaurant. 0/10
   

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4. K

   Kyra

   Western NC

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Reservation at 6:15 it was 6:41 before they could seat us. Ate nearly the entire meal without anything to drink. It took 40 minutes to get a water refill. The food was good but the service was terrible. Very loud and the tables are very close together. It felt like we were eating with the strangers next to us.
   

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5. w

   wade

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great food. Drinks are very expensive. I noticed not many people where ordering drinks. After seeing the prices I saw why. Server was a little forgetful. Place was packed.
   

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6. S

   Stephen

   Charleston

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great restaurant. Couldn't eat the chicken due to it being not fully cooked. Everything else was great!
   

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7. J

   Jeff

   Charleston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Valentine weekend. Restaurant was packed. We sat for long periods of time waiting for meat. Finally left. Salad bar was great. Tables were almost touching.
   

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8. N

   Nyoka

   Charleston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing staff, great food, and fabulous customer service!
   

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9. B

   Beatrice

   Charleston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the food great service and professional, definitely will go back
   

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10. A

    Alex

    Unspecified

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Worst experience I have ever had at a restaurant. Had to flag down a manager to get a drink order nobody brought us water like normal or anything. Servers sat and talked by the computer it was pathetic. We were not rude to anyone but the service was the worst I have ever had. Spoke to the manager 3 times and he was the only one that brought us a refill or anything. Food tasted great but the service was terrible. At the end the manager comped us 10 bucks on our 130 dollar check. It was a joke I will never be back. Slack management and horrible service. I have been there twice before and it was great but after this experience and seeing how the management treats their guest I won't be coming back.
    

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