Texas de Brazil - Lexington

Review summary

1. S

   Scott

   Louisville

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service by Luis, an excellent food!
   

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2. R

   Rosana

   Louisville

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An excellent experience And a very nice and pleasant place
   

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3. R

   Ross

   Louisville

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Quite expensive, seem to be stingy with the better cuts. Meat was tough unfortunately and just not that good. Have eaten at this chain in years past in different cities and I recall much better food.
   

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4. D

   Daniel

   San Antonio

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   As frequent diners, this ranks as one of the worst dining experiences I’ve had—particularly for a steakhouse. From poor food quality to subpar service, this visit was deeply disappointing. 1. Food Quality: The plates piled with scraps told the story. The meats were incredibly disappointing—chewy, poorly seasoned, and excessively fatty. When I requested medium, the gauchos consistently served cuts that were medium-rare to rare, with some even bordering on blue. Cuts requested medium-well were overcooked, charred, and burnt. While a diner in our party preferred well-done cuts (where some char is expected), the execution across the board was unacceptable. 2. Pricing: I’ve dined at numerous Brazilian steakhouses and have never been charged by the pitcher for lemonade—a staple non-alcoholic beverage in such establishments. Ontop of that, the pricing felt unreasonable. 3. Table Service: Service was virtually nonexistent. Plates with meat scraps were never cleared. Water glasses sat empty for 5–10 minutes at a time, and no one even offered to repour or even refill the overpriced lemonade. 4. Staff Engagement: The gauchos were notably more attentive than our assigned server, answering questions about meat cuts and trying to meet our expectations. Beyond them, there was no follow-up from anyone else. At quality Brazilian steakhouses, a floor manager or supervisor typically checks in to ensure guest satisfaction. That never happened. 5. Lack of Special Touches: Despite mentioning a celebratory event and spending nearly $500, not comping a $12 dessert or adding a simple “congratulations” felt like a significant oversight. This came across again as though the restaurant prioritized revenue over the guest experience. Overall: I left deeply disappointed. Out of respect to the celebrator, I did not get the manager. Howewver this restaurant failed on every front—food, service, and attention to detail. I would not dine here again and cannot recommend it to anyone.
   

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5. R

   Renee

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at this location! Food is flavorful and delicious. Perfect space for large parties and beautiful atmosphere!
   

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6. A

   Adam

   Louisville

   8 reviews

   5.0

   8 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My family always has the best meal and service here at this restaurant. I can't say enough good things about everything from the look the feel the food and outstanding service!
   

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7. I

   Isaac

   Louisville

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   It was my first time and a unique experience. I would recommend going and trying it out for the uniqueness if you’ve never been to a Brazilian steakhouse. The food was average but the variety was nice.
   

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8. J

   Janel

   Louisville

   4 reviews

   2.0

   4 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   I recently dined at a Brazilian steakhouse offering an all-you-can-eat meat experience and a salad bar. While there were some positives, the overall experience was underwhelming, with notable issues in both service and professionalism. The salad bar was excellent—fresh, diverse, and well-stocked. It was easily the best part of the meal. Unfortunately, the meats were hit-or-miss, with several cuts being average in flavor. The serving process was another issue: servers frequently placed skewers on used plates at our table to slide off meat, raising hygiene concerns. Meat juices splashed onto the table during serving, and worse, my coat—hanging on the back of my chair—ended up stained with meat juices as servers passed by. A major disappointment came before we even sat down. We arrived at 3:30, well ahead of our 5:30 reservation, and asked if we could be seated early. The manager said they had space but warned we’d need to leave by 6:00 because large groups were coming in. I asked if we’d also have been asked to leave at 6:00 had we arrived on time for our 5:30 reservation. The manager confirmed this, saying they’d still need the table. It felt unprofessional and inconsiderate—why accept a reservation for a two-hour block if you’re only willing to allow 30 minutes? Our server was attentive and polite, which helped offset some of the frustration. However, the combination of mediocre food quality, messy serving practices, and the unprofessional handling of reservations made the experience less than enjoyable. Rating: 2.5/5 – The salad bar and service were positives, but the restaurant needs serious improvements in professionalism, hygiene, and overall dining experience.
   

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9. M

   Mathew

   Louisville

   1 review

   5.0

   1 review

   Dined on 6 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My first experience at the restaurant, the service was amazing, the décor was very well done, the salad bar was really nice, the food coming to us was really good, the drinks were top notch, the staff really did an amazing job making my wife's birthday very special. great time great atmosphere.
   

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10. K

    Kevin

    Louisville

    2 reviews

    1.0

    2 reviews

    Dined on 1 December 2024

    1. Overall 1
    2. Food 5
    3. Service 5
    4. Ambience 3

    Took a party of over a dozen of my family members today and thought it would be wise to grab some Sam’s Club Texas de Brazil gift cards which they sell at a discount as well as at Costco. In total, our entire bill was over $1000 but they would not let us use a $20 off coupon printed from their website since we were using gift cards on some of the bill. I know personally I’ve never experienced this kind of treatment as I shop all the time at Kroger using gift cards and I walk in with coupons for my grocery items as well. I was always under the impression a gift cards value is the stated value on the card and coupons can be applied to a gift card that you buy please be aware that is not the case at Texas de Brazil, but they do honor your gift card with coupons at Texas Roadhouse! Cheers.
    

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