TGI FRIDAYS - Rosemont

3.5

16 Reviews

$30 and under

American

Innovative
Great for happy hour
Romantic

TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.

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Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American, Burgers, Contemporary American
Hours of Operation
Lunch Daily 11:00 am–2:00 pm Dinner Mon–Thu 2:00 pm–1:00 am Fri, Sat 2:00 pm–1:30 am Sun 2:00 pm–12:30 am
Phone number
(847) 292-1138
Website
http://www.tgifridays.com/
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Business Casual

Location
9651 Higgins Road, Rosemont, IL 60018
Area
Rosemont
Parking details
Private Lot
Additional
Gluten-free Options

What 16 people are saying

Overall ratings and reviews

3.5

3.5 based on all time ratings

3.5Food
3.6Service
3.4Ambience
3.5Value

Noise • Moderate

16 Reviews

DC
DatCat
VIP
Chicago
18 reviews
3.0
18 reviews
Dined on 14 March 2019
1. Overall 3
2. Food 3
3. Service 4
4. Ambience 3
This location does not appear to care about lunch service. Nobody working...only one server visible...food arrived dead cold.
1 person found this helpful
DC
DatCat
VIP
Chicago
18 reviews
1.0
18 reviews
Dined on 27 February 2019
1. Overall 1
2. Food 3
3. Service 2
4. Ambience 4
Been going to Fridays for a long time (I have almost 2000 of their rewards points accumulated). The company appears to be struggling, and today was a fine example of why the places are failing. Arrived at EXACTLY 11:30 with my associate. Nobody at the door, we waited, and waited, another group arrived and they waited as well. They finally settled for going into the bar. It was seven minutes before a disheveled "manager" appeared, shirttails hanging out, to seat us. ANOTHER nine minutes before we were even approached by a server who was only the 2nd server we saw until that time. 21 minutes into our visit, we were brought our soft drinks. The store was virtually empty. I had ONE simple request...that I be served HOT fries with my meal. No surprise that this would not happen, but the server was happy to get more...from the same batch obviously sitting under a lamp in the kitchen. I don't expect much going to Fridays, and I got even less on this trip.
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F
Familyof5
Chicago
11 reviews
3.0
11 reviews
Dined on 17 February 2019
1. Overall 3
2. Food 3
3. Service 4
4. Ambience 3
Our waitress was very good but the food took a very long time to come out. It was kind of surprising because there was barely anybody in the restaurant. My salad was prepared nicely and tasted good but my sons hamburger was pretty much undercooked. The waitress did take it back and had it cook to the next level. the service was good but everything else was just average.
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PD
PamD
Tahoe
34 reviews
3.0
34 reviews
Dined on 5 July 2018
1. Overall 3
2. Food 2
3. Service 5
4. Ambience 3
Great service and no wait. Food was fine but not great. My teen boys had steaks. The larger tbone was thin but nicelt cooked and he liked the glaze. Older son had the sirloin or filet Large portion of mashed potatoes and broccoli, but steak was tiny. My turkey burger was tasty. Fun place and easy for a group.
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CF
CrisF
VIP
Chicago
7 reviews
1.0
7 reviews
Dined on 10 May 2018
1. Overall 1
2. Food 2
3. Service 3
4. Ambience 1
There open table isn’t working! They forgot the password! Lol Mgr sitting at a table staring out the window. Never once spoke to a single guest.
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OT
OpenTable Diner
Chicago
1 review
1.0
1 review
Dined on 21 March 2018
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 4
Service was poor from the host to the server as well as the food runner. The host was bent over with his behind to the door on the phone and never acknowledged us. We were sat by flagging down a sever. It was slow in the restaurant on a Tuesday night and the drinks were slow and the steak was undercooked twice. The manager was nice and comped one dinner. But the whole evening was spoiled.
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L
Ligan26
Chicago
3 reviews
3.0
3 reviews
Dined on 29 December 2017
1. Overall 3
2. Food 5
3. Service 4
4. Ambience 3
When we arrived, the host said the open table reservations system has been down for 2 weeks and that all he can do was put us down on the list. What? I walked out and tried to set up another open table for another restaurant, but open table wouldn’t allow me because I had this reservation and the only way to cancel is by calling. So I called and Amy was wonderful! She said she can get us seated right away if we come in. After that everything was great. The host looked young and untrained. We are glad Amy was there to rectify the situation.
1 person found this helpful
M
Malisa
VIP
Chicago
9 reviews
1.0
9 reviews
Dined on 29 December 2017
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 2
This is probably the most poorly run chain restaurant I have seen in years. It was a Thursday night during a little snow fall when we went to visit the place and there was a line out the door despite having an empty dining room. The quoted wait time was 45-1 hour, but yet I counted about ten open tables in the dining room. I thought service staff might have been the issue but there were servers around barely. And only one host running the door and busing tables. Additionally, they said that their OpenTable hadn't be accessible for two weeks now. Dining room had so many empty tables but yet the servers moved around so sluggishly. Absolutely no manager in sight, perhaps was at the bar which is the only area that was full since no one knew how to run the dining room well. Was told there was only two cooks on staff as well. The host at the door deserves a raise honestly, and the manager should be fired, the way that restaurant was run. Honestly don't know how this location is still open, someone needs to do an Undercover Boss on this place ASAP.
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RK
RandyK
Chicago
13 reviews
1.0
13 reviews
Dined on 29 December 2017
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
We had to wait 10 minutes just to get to the host. He told us there would be a 40 minute wait. We said we had a reservation and he said their reservation computer hadn’t worked for 2 weeks. I pointed at two open tables and asked about them. He said they didn’t have enough staff to support them. We had concert tickets, so we couldn’t wait and went elsewhere. Horrible experience and inexcusable performance by the TGIF staff.
1 person found this helpful
OT
OpenTable Diner
Chicago
1 review
1.0
1 review
Dined on 28 December 2017
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Stopping for dinner before a show nearby. Had a 6pm reservation Unfortunately when I arrived they told me it was an hour wait for a table. I showed them my confirmed reservation and they said it's still an hour. I let them know I can't wait an hour because of the show I was attending This didn't change anything. Person behind me in line did not have a reservation and was told it would be an hour. What's the point of taking reservations that don't mean anything. Many folks left the restaurant very upset. Chipotle was happy when many of us wound up there. Will never go to this TGIF again. As Seinfeld said, they know how to take reservations, they just don't know how to hold them
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FAQs

TGI FRIDAYS - Rosemont does offer delivery in partnership with Uber Eats.

TGI FRIDAYS - Rosemont is rated 3.5 stars by 16 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

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Order delivery or takeout

9651 Higgins Road, Rosemont, IL 60018

Additional information

Area
Rosemont
Hours of Operation
Lunch Daily 11:00 am–2:00 pm Dinner Mon–Thu 2:00 pm–1:00 am Fri, Sat 2:00 pm–1:30 am Sun 2:00 pm–12:30 am
Price
$30 and under
Cuisines
American, Burgers, Contemporary American
Dining style
Casual Dining
Dress code
Business Casual
Parking details
Private Lot
Payment Options
AMEX, Discover, Mastercard, Visa
Additional
Gluten-free Options

Website
http://www.tgifridays.com/
Phone number
(847) 292-1138

TGI FRIDAYS - Rosemont

Not available on OpenTable

Order delivery or takeout

There’s more to explore

Additional information

Menu

What 16 people are saying

Overall ratings and reviews

FAQs

Does TGI FRIDAYS - Rosemont offer delivery through OpenTable or takeout?

How is TGI FRIDAYS - Rosemont restaurant rated?

Is TGI FRIDAYS - Rosemont currently accepting bookings?

Not available on OpenTable

Order delivery or takeout

Additional information