The Alexander Hay

3.6

11 Reviews

£25 and under

British

Romantic
Good for special occasions
Great for brunch

The Alexander Hay (formally Balls Brothers) is a hidden gem, located downstairs in Hays Galleria. Situated away from the busy streets of London and just a 5 minute walk from London Bridge station. If you’re visiting the Shard or strolling along the Thames, why not pop in for lunch or a cocktail?

Please note our current kitchen opening times are:

Monday - Wednesday: 11.30am - 3pm then 5pm - 9pm.
Thursday - Saturday: 11.30am - 9pm.
Sunday: Closed

The perfect place to relax and catch up with friends and colleagues. Downstairs you will find a smart bar with stylish, cosy décor offering an all-day food menu, wine list, beer, real ale and plenty of cocktails.

Permanently Closed

This restaurant is permanently closed.

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Additional information

Dining style
Casual Elegant
Price
£25 and under
Cuisines
British
Hours of Operation
Bar Mon–Wed 11:00 am–11:00 pm Thu, Fri 11:00 am–12:00 am Breakfast Mon–Fri 11:00 am–12:00 pm Lunch Mon–Fri 12:00 pm–5:00 pm Dinner Mon–Fri 5:00 pm–9:00 pm
Phone number
020 7407 4301
Website
https://www.bestcitypubs.co.uk/alexander-hay-hays-galleria
Payment Options
AMEX, Mastercard, Visa
Dress code
Smart Casual

Location
Unit 22, Hay's Galleria, Tooley Street, London, SE1 2HD
Area
London Bridge
Parking details
Street Parking
Additional
Bar Dining, Patio/Outdoor Dining, Vegan

What 11 people are saying

Overall ratings and reviews

3.6

3.6 based on all time ratings

3.6Food
3.8Service
3.6Ambience
3.3Value

Noise • Energetic

11 Reviews

KS
KimS
London
2 reviews
1.0
2 reviews
Dined on 21 December 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Terrible experience! We were seated at a table where there was a very loud beeping noise. There were no staff around and I had to eventually walk around to find someone to ask if we could be moved. Once seated at a new table we waited ages for someone to serve us. We ordered drinks and were told that most items on the menu were not available. We ended up paying for the drinks and leaving! Would not recommend
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SA
SarahA
VIP
London
67 reviews
4.0
67 reviews
Dined on 12 June 2023
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
Lovely setting and the food was good. The guy serving was outstanding, I think he was running the whole place on his own and he was fantastic. Good location close to London Bridge.
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JW
JillW
London
4 reviews
4.0
4 reviews
Dined on 8 November 2022
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 3
We had a really attentive and helpful waitress who helped one of the party who was GF mix and match their meal. The bottle of wine we ordered was very good and discounted. We wanted coffee at the end of the evening meal but no hot drinks were available at that time, so we asked for another glass of the same wine. The waitress thought that would not be possible because it was not their standard bottle, but came back having spoken to the manager who had agreed to open another bottle, recognising that no hot drinks had been available.
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OT
OpenTable Diner
London
5 reviews
4.0
5 reviews
Dined on 2 August 2022
1. Overall 4
2. Food 5
3. Service 3
4. Ambience 5
A group of work colleagues, was slightly difficult to find but once there or was a lovely venue. Customer service let the experience down as staff didn’t seem very welcoming. The Snapper was not available sadly but alternative choices turned out to be very satisfying. We were a group of 7 and waited a bit long for our food but as the drinks were flowing we didn’t mind. Will visit again.
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GV
GVLreviewing
VIP
London
47 reviews
4.0
47 reviews
Dined on 1 August 2022
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Good food, range of choices, quiet lunchtime atmosphere, service attentive and accurate. Fair value.
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V
Vaida
London
1 review
4.0
1 review
Dined on 27 May 2022
1. Overall 4
2. Food 3
3. Service 5
4. Ambience 5
Beautiful setting, quiet place for the business dinner with an ambience. We booked starters and 3 course menu. Meat platter felt a bit empty for 17.50 gbp price. My starter (fish ceviche) didnt keep up expectations. Main (steak) was great. Dessert (lemon coux) tasty. Cocktails average for the price.
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DJ
DarrenJ
VIP
London
97 reviews
3.0
97 reviews
Dined on 1 April 2022
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 2
Great place for a catch up near London Bridge Station. Good pub grub
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S
Seagull5
Brighton
29 reviews
4.0
29 reviews
Dined on 25 March 2022
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
We went there for a quick meal before going to see a concert at the O2. Nice decor and relaxing atmosphere. Staff attentive and food was very good, and value. First time here but will come again.
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CM
ChloeM
VIP
Kent
2 reviews
3.0
2 reviews
Dined on 1 October 2021
1. Overall 3
2. Food 2
3. Service 2
4. Ambience 3
Back to ordering at the bar which takes ages, although it says there is a app we had no table number. Food over priced for what it was, very basic. Good place for drinks but not for dinner
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SO
SusanO
VIP
London
3 reviews
1.0
3 reviews
Dined on 9 August 2019
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Def not a place to go if you have children - their site does not state no children from 5pm but considering this place is in the heart of London Bridge and serves food and lists themselves as a restaurant and bar they refused us entry - there is nothing on their website either so a very disappointing night on Friday in that we had to walk the streets in the rain finding another venue!
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FAQs

The Alexander Hay is rated 3.6 stars by 11 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Permanently Closed

This restaurant is permanently closed.

Unit 22, Hay's Galleria, Tooley Street, London, SE1 2HD

Additional information

Area
London Bridge
Hours of Operation
Bar Mon–Wed 11:00 am–11:00 pm Thu, Fri 11:00 am–12:00 am Breakfast Mon–Fri 11:00 am–12:00 pm Lunch Mon–Fri 12:00 pm–5:00 pm Dinner Mon–Fri 5:00 pm–9:00 pm
Price
£25 and under
Cuisines
British
Dining style
Casual Elegant
Dress code
Smart Casual
Parking details
Street Parking
Payment Options
AMEX, Mastercard, Visa
Additional
Bar Dining, Patio/Outdoor Dining, Vegan

Website
https://www.bestcitypubs.co.uk/alexander-hay-hays-galleria
Phone number
020 7407 4301

The Alexander Hay

Permanently Closed

There’s more to explore

Additional information

Menu

What 11 people are saying

Overall ratings and reviews

FAQs

How is The Alexander Hay restaurant rated?

Is The Alexander Hay currently accepting bookings?

Permanently Closed

Additional information