The Americano

The Americano reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Colby VIP

   Orange County2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was spectacular, food was delicious, and ambiance was romantic but not too dark. Would definitely go back! Prices are high, but you get what you pay for.
   

   Is this helpful?

2. R

   Rob VIP

   Phoenix36 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and new menu items were excellent. Restaurant is always accommodating with staff very well trained. Highly recommend The Americano.
   

   Is this helpful?

3. Z

   Zafi VIP

   Phoenix14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and beautiful surroundings.
   

   Is this helpful?

4. J

   Jim VIP

   Palm Springs50 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We live five hours away and are already planning when we can return. This was probably our best dining out experience anywhere, ever! The food was fantastic: bone-in veal parmigina, homemade tagliatelle with wagyu beef. Somehow, the service was even better! When we made the reservation, we mentioned that we had a celebration. When seated, we were immediately asked what we were celebrating-a wedding anniversary-and all four of us were offered champagne (complimentary). At the end of the meal, a beautiful dessert was brought out with an anniversay note to the couple. On top of all this, the decor is strikingly beautiful. Highest possible recommendation.
   

   Is this helpful?

5. D

   Debbie VIP

   Phoenix10 reviews

   3.0

   Dined on 14 May 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Things have definitely changed at The Americano. Unfortunately, I left disappointed after my visit last night. The food and service, while acceptable, felt average—far from the exceptional experience I've come to expect. The steaks lacked flavor, and although the cocktails were well-crafted, they took far too long to arrive. Most disappointing of all was the pricing, which no longer feels justified given the overall experience. Sadly, The Americano seems to have lost its edge and now feels like just another restaurant, rather than the standout leader in service and cuisine it once was.
   

   The AmericanoResponded 5 days ago

   Hi Debbie, Thanks for taking the time to share your thoughts. We regret that your experience didn’t live up to the standard you’ve come to expect from us. That’s never what we want for our guests. If you're open to it, I’d really appreciate hearing a bit more about your visit. Feedback like yours helps us do better. I hope we’ll have the chance to welcome you back and show you the kind of experience The Americano is known for. Best, Vito Armogida Director of Service, The Americano
   

   Is this helpful?

6. D

   David VIP

   Phoenix6 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding place , real chefs , real flavor, great servers , great drinks , been coming since the pandemic , it’s a gem !!!
   

   • 

   Is this helpful?

7. J

   Joseph VIP

   San Diego12 reviews

   4.0

   Dined on 11 May 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great Mother’s Day Brunch, great service and very enjoyable.
   

   • 

   Is this helpful?

8. M

   Mike VIP

   Phoenix2 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there on a Saturday evening. Food was really good. Pork Belly app was amazing. Crowd was great..good scene…great setup in the bar area to eat, chat, watch tv. I will go back.
   

   Is this helpful?

9. B

   Brooke VIP

   San Francisco13 reviews

   3.0

   Dined on 9 May 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The best thing about the Americano is the ambiance and we had an amazing server. However, the food was mediocre at best for the price. I expected a lot more. 
   

   Is this helpful?

10. J

    Jay VIP

    Austin39 reviews

    4.0

    Dined on 7 May 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    Great food service was slow. But the second waiter was really good.
    

    The AmericanoResponded 7 days ago

    Thank you so much for joining us! I’m glad you enjoyed the food and that your second server helped turn things around. I’m sorry the service was a little slow at first. We really appreciate you sharing your experience with us. We’re always working to be better and would love the chance to take even better care of you next time! Jacqueline Verge | General Manager
    

    Is this helpful?