The Apparatus Room

Review summary

1. R

   Rich

   VIP

   Detroit

   38 reviews

   5.0

   38 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! We had the carrots salad, sourdough bread, halibut, and porkchop entrees with the potato side. All were incredibly good!
   

   The Apparatus RoomResponded today

   Hello Rich, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our halibut, porkchop entrees, and the carrot salad. It's always a pleasure to know that our guests had a great dining experience at The Apparatus Room. We strive to provide excellent food and service and your feedback tells us we're on the right track. We look forward to welcoming you back soon! Best, The Management Team
   

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2. S

   Steve

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was spot on once again! We always have a wonderful time when dining here.
   

   The Apparatus RoomResponded today

   Hey Steve, we're thrilled to hear that you always have a wonderful time dining with us at The Apparatus Room! It's always a pleasure to serve you and we're glad you enjoy our food and service. We look forward to welcoming you back soon. Best, The Management Team
   

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3. S

   Steve

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   My frustration stems from when I attempted to order the sourdough as an appetizer we were informed by the server they ran out. Ok no worries! When she returned to take our order I ordered the Lamb sugo. That’s when my frustration set in. The rest of the table had ordered and now I’m put on the spot because, you guessed it! They ran out of that as well! Really!?!? You couldn’t have mentioned what you were out of when you came to the table!?!? So absolutely rushed I settled on a ceaser salad! The food we did get was good. They have a very limited menu which is good because they can really nail what they make. I would expect the chef to count down any limited items and communicate that to the servers who would in turn inform the guests allowing them to make alternative choices while not being rushed.
   

   The Apparatus RoomResponded today

   Hey Steve, We appreciate your feedback and sincerely apologize for the mix-up with the sourdough and the other items that we had run out of. We're glad you enjoyed our food, but we understand your frustration with the situation. We strive to communicate with our guests clearly but obviously missed the boat with you and your group. We will take your comments to our team so that we can improve and grow. We hope you'll give us another chance. Best, The Management Team at The Apparatus Room
   

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4. j

   jeanine

   Detroit

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance is incredible at the Aparatus Room! I brought my out of town family here after Christmas and they all were so impressed with everything. Our server, Kate, was wonderful, kind and helpful with the menu. Of the seven guests 4 had the smoked pork chop and raved about it's great flavor. The others had the beet risotto with salmon, the short rib with butternut squash puree and a lightly dressed bacon spinnach salad,(so delish and tender) and finally, the last dish was the halibut with a sauce that was fantastic. We ordered 2 salads for the 7 of us which was perfect portions. This is my third time here and we are never disappointed. Oh yea, the coolest part was when we arrived early, we asked for a tour of the hotel. Our tour guide had a wealth of information to share with us. Great Detroit history lesson! I would highly recommend coming for dinner at the Aparatus Room!
   

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   The Apparatus RoomResponded today

   Thanks for the feedback, Jeanine! We're thrilled to hear that you and your family had a fantastic time at The Apparatus Room. It's wonderful to know that our ambiance and menu impressed you and that you all enjoyed our smoked pork chop, beet risotto, short rib, halibut, and the Detroit history lesson. We're also glad you found the portions perfect. Your kind words about our service and the friendly staff mean a lot to us. We can't wait to welcome you back for another great dinner experience. The Management Team
   

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5. K

   Kathy

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Short ribs were fantastic and loved the bench seat and atmosphere! Will definitely be back.
   

   The Apparatus RoomResponded today

   Hello Kathy, We're thrilled to hear that you enjoyed our short ribs and found our bench seat and atmosphere to your liking! It's always a pleasure to serve guests like you. We're grateful for your high ratings and your kind words. We're already looking forward to your next visit. Best Regards, The Management Team
   

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6. C

   Calvin

   Chicago

   18 reviews

   4.0

   18 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   First of all, this is a gorgeous workover of a landmark building. Kudos. However, the noise level makes any conversation difficult. The service was excellent. Food quality depends on what you order. Halibut exceeded a 5/5; kid's pasta 5/5; caesar salad 5/5; gnocci and beet risotto, 3.5 according to our crowd. The seasoning for the roast chicken seemed strange. But we will definitely be back.
   

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7. K

   Kathryn

   Detroit

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had Christmas brunch at The Apparatus Room. The hostess seated us right away and was very accommodating to our seating preference. I loved that the restaurant had music in the background that wasn't too loud. The service was prompt and attentive throughout the meal. We all enjoyed our food and had a great time. I will definitely return here in the future.
   

   The Apparatus RoomResponded 4 days ago

   Hey Kathryn, Thank you for choosing The Apparatus Room for your Christmas brunch and for taking the time to leave a review. We're thrilled to hear that you had a prompt and attentive service and enjoyed the music in the background. We're also glad to know that you found our seating preference accommodating and that your overall experience was enjoyable. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

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8. C

   Crystal

   Grand Rapids

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. The cocktails were overpriced, but tasted good. The service was excellent.
   

   The Apparatus RoomResponded 4 days ago

   Hey Crystal, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our food and cocktails. We appreciate your feedback about our pricing and we're sorry to hear that you found the service to be excellent. We strive to provide the best experience and your input helps us do just that. We hope to welcome you back to The Apparatus Room soon. Best regards, The Management Team
   

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9. R

   Rebekah

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone in my group complemented me on picking such a great place for brunch. Great food, great atmosphere, and great service. We met here with family from out of town that we don’t see often and we really enjoyed being able to take our time and catch up without being rushed.
   

   The Apparatus RoomResponded today

   Thanks for the feedback, Rebekah! We're thrilled to hear that you and your family enjoyed your brunch at The Apparatus Room. It's wonderful to know that our atmosphere, food, and service were able to make your family outing with strangers a memorable one. We appreciate your kind words and look forward to welcoming you back soon. Best, The Management Team
   

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10. C

    Chayane

    Detroit

    1 review

    4.0

    1 review

    Dined on 21 December 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3

    The service was great, but the food was cold and just ok.
    

    The Apparatus RoomResponded 4 days ago

    Thanks for the review, Chayane! We're glad to hear that you enjoyed our service at The Apparatus Room. However, we're sorry to hear that the food didn't meet your expectations. We take pride in our dishes and we'll definitely take your feedback into consideration. We hope to have the opportunity to impress you with our food on your next visit.
    

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