The Bank

Review summary

1. M

   Melissa

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely evening and enjoyed being fussed over. Warm welcome, great service and food. Delicious cocktails and lovely touches like the welcome drink. I'll definitely be back.
   

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2. J

   JESSIMA

   London

   12 reviews

   3.0

   12 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was delicious and generous portions but service was poor. Not provided menus when sat at table, not asked about drinks for ages, not asked if wanted for more drinks, didn’t even know if was a dessert menu or coffee as never asked. Shame as food very good.
   

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3. J

   Jane

   London

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Lovely food. Nice dining room although the atmosphere could be greatly improved if they dim the bright lighting so that it’s not such a clinical environment to eat in.
   

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4. F

   Figgy

   Hertfordshire

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We received a warm welcome upon arrival Building, decor, style was good. Food was okay, soft drinks choice were very limited. Can't help but feel this place is an upgrade from the local curry house for the non desi clientele. As a foodie Indian I've walked away quite disappointed. Sadly not GVFM by any means and have walked away feeling a little ripped off!
   

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5. J

   John

   London

   11 reviews

   5.0

   11 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A first visit and enjoyed the whole experience. A friendly welcome and coats quickly dealt with, taken to a relaxing bar area upstairs. When we sat at our table, service, food and wine were excellent. Atmosphere and temperature (on a cold evening outside) were perfect. It’s an expensive night especially if drinking a lot - we will return.
   

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6. M

   Matthew

   Hertfordshire

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Place looks great and well presented. Good to see a real ale on the menu. Sadly not available when ordered. Sat in side room off main area which was incredibly noisy. Food good but a little pricey for the quality when compared to the competition.
   

   The BankResponded on 20 November 2024

   Dear Matthew, Thank you for your feedback! We’re glad you liked the look and presentation of the place, and we appreciate your positive comments on the food. We’re sorry to hear the real ale was unavailable when you ordered and for the noise in the side room – we’ll work on improving this to create a more comfortable environment. We also value your input regarding pricing and will take it into consideration as we continue to refine our offerings. We hope to welcome you back soon and provide a more enjoyable experience. kind regards, Anupam
   

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7. N

   Neil

   Hertfordshire

   2 reviews

   4.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Bella excellent at waiting but others are clearly still getting up to speed. Building and decor is excellent. Drinks, starters were good value and generous and very well seasoned,superb. Mains were fine.
   

   The BankResponded on 20 November 2024

   Dear Neil, Thank you for your kind feedback! We're thrilled to hear that Bella provided excellent service and that you enjoyed the building, décor, and the generous, well-seasoned drinks and starters. We appreciate your comments on the mains as well, and we're continuously working to improve all aspects of the experience, including training our team to ensure consistency across the board. Your feedback is invaluable to us, and we look forward to welcoming you back for an even better experience next time! kind regards Anupam
   

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8. D

   David

   Hertfordshire

   2 reviews

   3.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   A mixed experience at The Bank. Poor first impression as the bar area was being used for families eating and the quite rude manager attempted to push us in to two poor tables - one by the door and the other by noisy children despite most of the restaurant being empty at that early time. This area could be great for pre dinner drinks. Initial service was slow but the menu very good and the food excellent with a good drinks menu. Quite expensive but with a few tweaks could be an excellent up market Asian restaurant in the area
   

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9. B

   Baij

   London

   8 reviews

   vip
   4.0

   8 reviews

   Dined on 14 November 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Prawn and salmon starters were excellent. Less impressed with the fish curry that was made with coley, was ok. The bhindi dopiaza was nice. The ambiance is good and the decor looks great, a welcome addition to Chorleywood. Service was a little slow at times but friendly. Came to about £55 a head with only one drink so a little steep considering we had tea instead of dessert. Would go again but not for the fish curry!
   

   The BankResponded on 20 November 2024

   Dear Baji, Thank you for sharing your feedback! We’re delighted you enjoyed the prawn and salmon starters, as well as the bhindi dopiaza. We appreciate your thoughts on the fish curry and will certainly take that into consideration for future menu updates. We’re glad you liked the ambiance and décor, and we’re happy to hear you found our team friendly. We apologize if the service was a bit slow at times; we’ll work on improving this. We hope to welcome you back soon and look forward to providing you with an even better experience next time! kind regards Anupam
   

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10. L

    Lynn

    London

    5 reviews

    2.0

    5 reviews

    Dined on 9 November 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1

    We were really looking forward to experiencing The Bank but left disappointed. Firstly, the ambiance in the dining hall was that of a canteen. Stark lighting and very noisy. The poppadoms are ridiculous. Complete with a small handful of neon prawn crackers and what looked like a teaspoon of the dips. We were offered a second basket which we declined but got charged for them anyway. The starters were not hot enough and we returned the broccoli as it was cold and congealed. The mains were slow to arrive- we were told the kitchen was very busy. Plates for the main course were bought out hot and after about twenty minutes, when no food had arrived I asked them to be taken away. I asked for the mains to be served hot and they did come out hotter than the starters but the food went cold very quickly. Four of us ate with two bottles of wine, £320. Not for the faint hearted. I’m afraid there are far better restaurants in the area and it will need to improve. Clearly a lot of investment has gone into The Bank but it will need to attract “ repeaters”. Sadly, that won’t be us for the time being.
    

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