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The Grand Staircase - The Madison Concourse Hotel, Madison, WI

The Madison Concourse Hotel

4.7
4.7
55 Reviews
$31 to $50
Contemporary American

Make a booking

2 people
19:00
Booked 1 time today
Experiences are available.
Join us for a special holiday brunches in our Grand Ballroom!

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, American, Bar / Lounge / Bottle Service
  • Hours of Operation
    Brunch Sun 9:30 am–1:00 pm
  • Phone number
    (608) 257-6000
  • Website
    https://www.concoursehotel.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Bring the family to enjoy special Holiday Brunches in our Grand Ballroom!

Experiences

  • New Year's Day Brunch for package guests

    1 Jan 2025 only
    Start 2025 with a sense of celebration and renewal at our exclusive New Year’s Day brunch, included with your overnight stay. Held in our elegant ballroom, it’s the perfect way to reflect on the year past and embrace the excitement of new beginnings. Gather with friends and family, enjoy great company, and savor the joy of a fresh start. Join us in making this moment memorable as we kick off the New Year together in style! The brunch and non-alcoholic beverages are included in your hotel package.

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 55 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.8Food
  • 4.5Service
  • 3.9Ambience
  • 4.5Value

Noise • Moderate

55 Reviews

  1. Kris

    Milwaukee

    1 review

    5.0

    1 review

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was fabulous, and it was great to have ham and prime rib along with the traditional turkey and gravy. The sides were exceptional - 4 kinds of potatoes, baked squash, green beans, and stuffing. The salad bar was awesome. And there were about 20 different desserts. It was all served buffet style, and despite the large number of guests being served, there was rarely a line. The Concourse staff are really professional and made everything flow smoothly. It was a splurge, but it was well worth it.

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  2. sclittle

    Milwaukee

    9 reviews

    2.0

    9 reviews

    Dined on 12 May 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 1
    I was expecting the brunch to take place in the restaurant, not on the 2nd floor banquet room with waaaay too many tables. The atmosphere was not conducive to brunch, the food was minimally okay, but not worth the price. On the positive side, our server was pleasant. I don’t make a habit of trashing a dining experience and I feel I’m a fairly objective person. This is not what I expected and I will look for another venue to celebrate Mother’s Day in the future.

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  3. JanK

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on 12 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ate at the buffet on Easter Sunday. My children asked where do you want to go for your birthday? My birthday was one week away from Mother's Day so I suggested we celebrate birthday and Mother's Day at the Concourse. I remembered the especially good ham from Easter so that's why we chose the Concourse.

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  4. OpenTable Diner

    Jackson Hole

    2 reviews

    2.0

    2 reviews

    Dined on 12 May 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    This buffet was in a conference room that was made into a dining room for the day. The food was not kept hot and many of the stations were often empty. There was a nice variety of food, but the ambience was lacking and there were too many issues with the food.

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  5. MeghanR

    Milwaukee

    2 reviews

    3.0

    2 reviews

    Dined on 12 May 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Reservation was for 1215. Food was certainly not the greatest for the price. Luke warm at best. Items not replenished very fast. Prime rib was dry and was only given one small piece at a time. Parking was complimentary but our SUV was too tall, no notice of how tall the inside was until you drove in and a plastic beam was inside that scraped the roof of our SUV. Not much room to try and turn around. Had to find a different parking ramp and pay for parking. Will not go back for this Mother’s Day brunch

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  6. OpenTable Diner

    Milwaukee

    1 review

    2.0

    1 review

    Dined on 12 May 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 1
    The food was not good, especially the meat carving station, prime Rib was extremely dry, not edible! Won't go back...

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  7. CRAIGS

    Chicago

    1 review

    5.0

    1 review

    Dined on 12 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Again as with our first experience at Easter, the brunch layout is so very easy to maneuver and deal with, even with a Mother using a walker. Even though it is a very large space we've never felt congested or like you are waiting in lines forever to get a chance to serve ourselves and our party. Food selections and quality are top notch and there always seems to be adequate staff to keep buffet filled and to be right on top of clearing tables as needed. The Concourse will continue to be our go-to venue for holiday celebrations. We totally enjoy our experiences there!

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  8. GrantB

    VIP

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on 12 May 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 5
    There was an automatic 20% tip on my bill for a party of 6 which I’m happy to pay and understand. I was a bit surprised since it was a buffet and when my daughter asked for a glass of juice and I asked for a coffee I was pointed to where I can get it myself. Then I stood in line to pay my bill and when I checked out there was another line for a tip. It did not say “additional tip” so if I had not noticed the automatic tip I would have tipped again. I find that a bit insulting and deceitful.
    The Madison Concourse HotelResponded on 23 May 2024
    Hi, Grant. Thank you for joining us for Mother's Day Brunch. We are sorry that the system appears to be deceitful as that is not our intention. We do add an automatic gratuity to parties of 6 or more. Our system that processes payment doesn't allow us to remove the tip line or to rename it. We will review our check out process for next year and make sure that guests are aware when the automatic gratuity has been applied. Thank you for the feedback.

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  9. Leah

    Orlando

    8 reviews

    5.0

    8 reviews

    Dined on 12 May 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    The food, ice sculptures, and ambiance were wonderful. This is our yearly Mother's Day tradition and we will do it again next year!

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  10. FoodieGB

    Milwaukee

    3 reviews

    3.0

    3 reviews

    Dined on 12 May 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    We've done this buffet 4 times now. Each time it declines a bit. We likely won't be returning as the food and drink offering compared to what you pay doesn't really line up.

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FAQs

The Madison Concourse Hotel is rated 4.7 stars by 55 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 1 time today
Experiences are available.
Google Map for The Madison Concourse Hotel

1 W. Dayton Street, Madison, WI 53703

Additional information

  • Cross Street
    Wisconsin Ave
  • Area
    Madison
  • Hours of Operation
    Brunch Sun 9:30 am–1:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, American, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Complimentary parking provided in our underground ramp
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options
  • Website
    https://www.concoursehotel.com/
  • Phone number
    (608) 257-6000
  • Private party facilities
    Bring the family to enjoy special Holiday Brunches in our Grand Ballroom!
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