- Overall 2
- Food 2
- Service 2
- Ambience 5
We were very excited to have our Thanksgiving meal at this particular restaurant. I made reservations months in advance. We ordered the bread basket (it did not disappoint). The butternut salad was delicious. We waited for our pierogis but another salad was delivered. We advised we already had salad. The runner seemed annoyed. We waited quite awhile but finally got our second course, again very good. We then get our main course. Our food was cold!! How disappointing!! I was literally overwhelmed!! I let the waiter know and he sent Jayden to our table to apologize and asked what we wanted to do. Pardon me with my response- (it’s thanksgiving and I want thanksgiving dinner (anticipating for months). Needless to say, I was feeling uncomfortable to send food back but we were not going to spend $100 each on cold, tough turkey dinner. We waited another 15 minutes for our meal. It was okay but I lost my appetite by this time. We were already there 1.5 hours by this time. We had a dessert, pumpkin cheesecake, coming but we asked to take it to go. My husband and I walked back to our hotel at the Venetian. We were not feeling well and thought we just needed to “walk it off”. We blamed it on the triptipan in the turkey. We have not tried the cheesecake as of yet but our diss appointment thus far will not change our final decision on this experience. The staff appeared to be stressed and overwhelmed. I don’t think it is their fault, but they were not personable as one would expect in such an exclusive establishment.
