The Blue Heron @ Ojo Santa Fe Spa Resort

Review summary

1. C

   Cristina

   New Mexico

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We’ve eaten at the Blue Heron a few times before and enjoyed our dining experience, but unfortunately this time was a bit disappointing. It was my husband’s birthday and while the hostess did greet him with a birthday welcome, it would’ve been nice to get some sort of a treat on the house at the end of the meal. Our waiter was quiet and awkward, the appetizer was disappointing, and my entree was a bit blasé. Thankfully husband’s ribeye was a hit, but otherwise our overall time there was quite a let down. Normally we’d recommend this restaurant but the is time made us doubt going back.
   

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2. A

   Adam

   Denver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not quite the fine dining experience we expected. Food was subpar, chicken was presented raw, no fountain drinks - a pretentious menu that couldn’t be lived up to. Pasta was firm.
   

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3. M

   Michael

   New Mexico

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another FANTASTIC meal at Blue Heron!!! The poblano fries are out of this world. Pair them with the whipped feta and you have a hit.
   

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4. E

   Elizabeth

   New Mexico

   7 reviews

   vip
   4.0

   7 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service and ambiance were great, as usual here, but unfortunately, the food was neither this time...
   

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5. A

   Antonio

   Houston

   3 reviews

   1.0

   3 reviews

   Dined on 18 November 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The worst oso boco. It was dry and hard. Horrible
   

   The Blue Heron @ Ojo Santa Fe Spa ResortResponded 7 days ago

   Hi Antonio. Thank you for the feedback. We sincerely apologize for the quality of your osso buco; it is not the standard we aim to deliver. We’ve shared your comment with our chef, and our culinary team has taken immediate action to address the issue. We truly appreciate you bringing this to our attention, and we’re committed to ensuring a better experience in the future. Again, thank you for your review. We truly hope to have the opportunity to turn things around next time and deliver the quality food our guests deserve. Sincerely, Blue Heron Management
   

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6. A

   Alexis

   Amarillo

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved our dinners the scenery, the food, the waitress was outstanding!! What a lovely evening we had
   

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7. S

   Susan

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Staying for soak and dine. Had fish tacos. Tortillas seemed greasy. Side slaw mayonnaise soaked. Wine $16/glass!
   

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8. P

   Paul

   New Mexico

   4 reviews

   5.0

   4 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   The salmon was excellent but the ribeye steak was okay but not great. Service was first class but the restaurant was on the noisy side. All in all a good experience.
   

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9. JC

   JessicaC

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had lunch here before heading to the day spa. Very clean, beautiful, quiet atmosphere. The food was great, especially the whipped feta with pita and the poblano fries. Unfortunately, we were just visiting Santa Fe, otherwise I would dine there again!
   

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10. C

    Courtney

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on 11 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Yummy food and convenient since we were staging at the resort. We had a hard time deciding what to get because of all the great options!
    

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