The Botanic Tearoom

Review summary

1. L

   Lesley

   London

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent afternoon tea, beautiful surroundings and excellent service.
   

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2. M

   Mark

   Birmingham

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service from Alex& Anna. Food & ambience beautiful
   

   The Botanic TearoomResponded today

   We are thrilled to hear that you enjoyed your afternoon tea at The Botanic tearoom we will pass on your kind words to the team and look forward to welcoming you back in the near future.
   

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3. J

   Julie

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anna, Alex and Freya were all so friendly, helpful and professional. It was a truly lovely experience from start to finish. The food was beautiful, limitless tea, coffee etc. The ambience and surroundings of the hotel made it extra special.
   

   The Botanic TearoomResponded 6 days ago

   Thankyou so much for your lovely comments, of which we will pass on to Anna, Alex and Freya. We are so pleased that you enjoyed your visit to The Botanic Tearoom for afternoon tea ,we look forward o welcoming you back very soon. Kind Regards
   

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4. K

   KHALID

   Manchester

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for Afternoon Tea. You don't think it will fill you up to look at.......but it does!
   

   The Botanic TearoomResponded 6 days ago

   So pleased to hear you enjoyed you afternoon tea at The Botanic Tearoom ,and most importantly it filled you up!! Alex will be thrilled to hear you kind words regarding your service from him,we do hope that you will come and visit us again in The Botanic Tearoom very soon. Kind Regards
   

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5. r

   robertl

   Liverpool

   3 reviews

   5.0

   3 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous location, only bettered by the food, only bettered by the amazing staff.
   

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6. J

   Julie

   Liverpool

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely afternoon in a beautiful part of Liverpool . Away from the hustle and bustle and a little slice of luxury with fantastic friendly service
   

   The Botanic TearoomResponded 6 days ago

   Thankyou so much for your lovely comments, we are thoroughly pleased that you enjoyed your afternoon tea in The Botanic Tearoom,we look forward to welcoming you back soon. Kind Regards
   

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7. F

   Faye

   Liverpool

   4 reviews

   1.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   A regular customer here but for afternoon tea group booking on saturday and it was terrible. Firstly the dietary requirements were brought out incorrect- rather than apologising one person who didn’t have any dietary requirements was told to just eat the vegan sandwiches and cakes that even the vegan didn’t enjoy: consisted of a piece of bread with a tomatoes on one, two pieces of pepper on another and a piece of lettuce without any vegan butter or condiment. Dry was an understatement. The scone they didn’t have any suitable jam or vegan butter so was told to eat it dry (for £40) Such a shame as a lovely venue and have had really good dining and drink experiences in this venue. But the afternoon tea experience leaves a lot to be desired leaving one person without anything to eat (as a gesture of good will and speaking to his manager that one persons was removed from the bill- not sure how they would of been expected to pay when no food they ordered was brought to the table) and the vegan option really needs to be revisited- appalling.
   

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8. R

   Rachael

   New York City

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely ambience, Abbey was so lovely and attentive. Sandwiches received mixed reviews, not for everyone’s taste. Scones were to die for and cakes were lovely. Really loved this treat!!
   

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9. S

   Sadda

   Liverpool

   1 review

   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I want to thank all the staff at the tearoom who went above and beyond to help us celebrate our friends surprise baby shower! We all had an amazing time and will definitely be returning in the near future! Thank you all x
   

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10. OT

    OpenTable Diner

    Liverpool

    1 review

    5.0

    1 review

    Dined on 12 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Superb service from Anna. So attentive, professional and brought a lovely plate with ‘happy birthday’ and a cake for my friend’s birthday. Lovely ambience. Every member of staff we encountered was friendly and helpful. Best scones I’ve eaten in an afternoon tea. Unusual vegetarian fillings for sandwiches. Such a change to the usual boring ones!
    

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