The Botanic Tearoom

Review summary

1. T

   Tracey

   Liverpool

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Beautiful Surroundings which I think puts the price up as the afternoon tea was average and service was slow had to ask a couple of times for tea and coffee and a very hefty service charge for very little service although the staff are very friendly and a service charge is also applied at the bar even though you go to the bar yourself and had quite a wait to be served as it was a Birthday treat for a friend I wanted something a bit special the hotel is beautiful but I’ve had better afternoon teas for a lot less but like I said you pay for the surroundings glad I went but wouldn’t rush back
   

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2. s

   sandra

   Liverpool

   1 review

   1.0

   1 review

   Dined on 8 February 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Finger sandwiches were stale as though they’d been left out for a while, no clean cutlery or plates for scones and cakes after having pork and chorizo sausage roll. Once we managed to attract someone’s attention we asked for clean plates and cutlery they brought 1 when there were 3 of us. Staff were polite but it was difficult to get their attention. My daughter had been there before, and enjoyed it which was why we had booked but won’t be going again. I feel it wasn’t worth the money (for reference we paid £197 for three of us with a glass of Prosecco - not champagne each, including service charge)
   

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3. l

   lucy

   London

   1 review

   5.0

   1 review

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great atmosphere. Thoroughly recommend for an afternoon tea
   

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4. R

   Rachel

   Liverpool

   1 review

   5.0

   1 review

   Dined on 27 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the time we arrived, the reception was very warm and helpful. Anna, was very courteous and helpful explaining the history of the hotel making our afternoon tea interesting as well as delicious. Scones kept warm with refills of tea. Beautiful hotel, designed with high specification and sensitivity to the original character. Xxx
   

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5. S

   Shirley

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 27 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The afternoon tea was delicious with a good variety of food and cakes. The handmade sausage roll was excellent. Good atmosphere and service. Would recommend.
   

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6. J

   Janet

   Liverpool

   5 reviews

   5.0

   5 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely afternoon tea and Abi was lovely.
   

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7. OT

   OpenTable Diner

   Liverpool

   1 review

   5.0

   1 review

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The building is amazing. The tea room is gorgeous. The staffs are very well trained and mannered. The food is fantastic, from presentation and flavour. We will be back to explore more .
   

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8. S

   Stella

   Liverpool

   1 review

   5.0

   1 review

   Dined on 16 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful Afternoon Tea. Excellent service. Would definitely go back there again.
   

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9. J

   Jacqueline

   Liverpool

   1 review

   5.0

   1 review

   Dined on 16 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing experience, the venue and food was fabulous, will be back again soon
   

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10. n

    neil

    Shropshire

    1 review

    5.0

    1 review

    Dined on 9 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely afternoon tea. Great venue with attentive and sociable staff. Highly recommended
    

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