The Cabin at Mario's Spa

Review summary

1. J

   John

   VIP

   Cleveland

   28 reviews

   5.0

   28 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had the salmon blackened and the prime rib. Both dishes were very good, especially the salmon. Cheesecake for dessert with chocolate topping was nice ending to meal. Piano music by Stephen plus the Christmas decorations made for a wonderful ambiance. This is our 3rd Christmas Eve visit and hope to continue this tradition.
   

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2. M

   Maureen

   VIP

   Cleveland

   11 reviews

   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   Ambiance is perfection. The food was mediocre. We ordered a bottle of wine and it still hadn’t come and we finished our meals. We canceled the wine order. Dinner rolls came after our dinner was served.
   

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3. R

   Rachel

   VIP

   Chicago

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Our server was wonderful, but the kitchen was so backed up it took 2 hours to get our food. They ran out 3 of the items we tried to order. The martinis - which are their only featured cocktails were terrible. White wine was warm. Really the ambiance is the only reason to go. Don’t expect good food or drinks and don’t go hungry.
   

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4. L

   Lisa

   VIP

   Cleveland

   57 reviews

   2.0

   57 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Unbelievably, beautifully decorated for holiday season. Wonderful server. Dime store/cafeteria food at best.
   

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5. E

   Erica

   VIP

   Cleveland

   9 reviews

   1.0

   9 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Although I am upset to write this review since The Cabin is a local restaurant that we like to frequent, we had an awful experience last night. We were excited to take our two children to see the amazing Christmas decorations that The Cabin has and to have a wonderful meal together to kick off the holiday weekend. Unfortunately, we were sat in an upstairs banquet hall/room which did not have the same Christmas ambiance we were hoping for to show our kids. Also, our waitress was trying her very best but had to walk a mile to get any type of food or drink. Every single table around us was complaining about one thing or another. It took us an hour and 45 minutes to get bread and two hours to for our meals. When our meals arrived, they were cold and lacking any type of taste. We were never given the opportunity to get a refill on our beverages. We then had to ask for our check 3 times before it arrived 2.5 hours after sitting down. Overall, we had an expectation of a nice, family Christmas meal and it was everything but. If you ever find yourself here, please be sure to ask NOT to sit in the upstairs overflow room. I can promise it's not the experience you are hoping for when arriving.
   

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6. B

   Betty

   Cleveland

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely lunch with good friends. Lovely holiday atmosphere. So pretty how decorated it is!
   

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7. N

   Nancy

   VIP

   San Francisco

   16 reviews

   5.0

   16 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there 12.18 for a friend’s birthday and girlfriend get together! We got to meet JoAnn - she is truly a lovely person who creates magic with her decorating each season. Nicole was our server and she was most attentive . Food was great! It was a wonderful evening’. Thank you so much!
   

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8. S

   Scott

   VIP

   Canberra

   21 reviews

   5.0

   21 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great service, and wonderful atmosphere.
   

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9. L

   Lynnette

   VIP

   Cleveland

   4 reviews

   2.0

   4 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   I'm sorry to say that we did not have a good experience this time. We did not get our table until 50 minutes after our reservation time, which was 6:30. Then, we sat for a full 15 minutes with no water and no server. My husband finally got up at 7:35 to request a server and one eventually came. The first appetizer brought to our table arrived at 8:15, an hour and 45 minutes after our original reservation time. We were never offered bread. We were never offered to be given anything comped. We even paid for my daughter's birthday dessert. It was a very expensive evening and we were at the restaurant for well over three hours. Although it was beautifully decorated, I'm not sure I can go back again.
   

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10. P

    Pandora

    Chicago

    12 reviews

    5.0

    12 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Great server! Beautiful Christmas ambience! The food is very average, but we don’t come for that. It’s a Christmas wonderland! A tradition we always look forward to!
    

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