The Canadian Brewhouse - Kitchener

Review summary

1. N

   Nancy

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and good. Great relaxed place. Awesome choice of beers
   

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2. R

   Ron

   VIP

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Jess and her team delivered as usual! Had a great time watching Leafs/UFC and NFL Playoffs. Great energy in the bar….loved it and of course we’ll be back! Cheers!
   

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3. A

   Arden

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fabulous time with some great friends. The food is great, music was good and our waitress, Hailey, was amazing! Would highly recommend and will for sure be going back.
   

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4. J

   Jami

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was very slow, we asked for the bill 3 times and it wasn't all that busy!
   

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5. N

   Neshialy

   Toronto

   1 review

   3.0

   1 review

   Dined on 12 January 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   The service was great and Brooklyn did a fantastic job with our large group. The food was sub par at best, not her fault at all. The mac and cheese was liquidy and the fries weren’t the best. The only great thing was the price of drinks and the garlic fingers.
   

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6. J

   Jennifer

   Toronto

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance, lots of sports on multiple screens, but not too loud. Staff was amazing! Welcoming, friendly, respectful, and willing to help celebrate our birthday boy! Food was great, fresh and staff was knowledgeable. Great overall vibes and can’t wait to check out the rooftop patio in the summer!!
   

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7. l

   linda

   Toronto

   1 review

   2.0

   1 review

   Dined on 11 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   This was our first time at this restaurant, ordered steak special, steak was cool( temperature) when brought to our table, asked for it to be heated up, manager took back to kitchen to put on the grill to warm it up, forgot about me for roughly 15 mins. Called him over as he had forgot to come back. Then brought over another steak, by this time my wife had already eaten her meal. This was not a very busy time at the restaurant, staff seemed very disorganized. Was not a great night out, was hoping for much better.
   

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8. M

   Mateo

   VIP

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Server clearly didnt want to be there. She didnt have any sense of customer service. Stared at her ipad rather than interacting with us when coming to the table. It took 15 minutes from the time we were sat to have anyone come to the table. I had hope for this place but the service was a really big turn off.
   

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9. M

   Meaghan

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on 10 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Atmosphere is good if you like sports bars and multiple screens in your face. Food was decent, your typical bar type food. Service - not so great. We did ask if they were short staffed and the manager confirmed they were. Regardless - it took almost 10 minutes before we were greeted and another 8-10 for drinks to hit the table. Food did not come coursed, apps hit the table and our entrees followed 30 seconds after. Server quality checked the table when we were 3/4s done the meal. We asked for boxes at this time which took at least another 10 minutes. After the boxes were dropped, no one came back for a solid 15 minutes at which time we asked for the bill. The bill took another 10 minutes to come. Food was worth the price - service not worth the 18% tip (which was the minimum percentage). My boyfriend and I both work in the service industry so we are lenient when it comes to service as we can understand being in the weeds. Regardless - waiting 10 minutes to be greeted is unacceptable.
   

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10. J

    Jeffrey

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on 30 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    First time here and it is was an outstanding way to enjoy an unhurried lunch with friends. Our service was worth taking time to write about. Kimberely was attentive and unassuming as our hostess When asked about her favourite menu items she spoke with knowledge and shared insight on over half a dozen dishes. Kimberely also provided insight on the many dishes prepared flesh in house. All the team seemed genuinely happy to be there and helped out where needed. A good choice
    

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