The Canadian Brewhouse - Windermere

Review summary

1. H

   Howard

   VIP

   Edmonton

   6 reviews

   4.0

   6 reviews

   Dined on 25 February 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   I come to this location quite often. It's self seating in the mid afternoon. I'm not sure if the bartender didn't see us, or was preoccupied with something. Sat for over 10 minutes and I had to go up to the bar to get a menu. Almost everytime afterwards when my drink was empty, I had to either go up, or continuously wave her down. Not the best experience, even though she was extremely friendly when she did tend to us.
   

   • 

   Is this helpful?

2. M

   MICHAEL

   Calgary

   3 reviews

   3.0

   3 reviews

   Dined on 23 February 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were a table of 4 Ppl and we all ordered the $49 Steak Night Dinner!! We ordered 3 medium steaks and 1 medium rare steak, what We received was 4 medium steaks!! Two of Us decided not to make a fuss about it and tried to eat Our steaks! My Wife was so taken aback by the copious amount of blood on her plate that she wanted to return said dinner!! Her potatoes and garlic were bathing in blood!! The waitress came back to the table and we let her know the steak was medium and not edible for my Wife, to which the waitress said they had only enough steaks in the back to accommodate for the amount of tickets that were sold for the function!! She said she would take the steak back and have them recook it! I told her that was against AHS Regulations and that the place would need to be thrown out and a new 1 made!! She took the plate and returned a few minutes later with a new steak!! This steak too was cook to medium rare and the plate was full of blood! We called the waitress over again and my wife cut through the steak to show here how rare it was and the waitress gave her apologies!! She took that plate back to the kitchen to have it recooked (according to her) and came back shortly with the same steak and plate!! Now the plate was cold and the blood was thicker on the bottom of the plate! None of Us were able to eat our steaks so we decided to have them boxed up to take home!! I think the kitchen staff is too young and don’t know the difference between medium rare and medium when cooking a steak!! This was our 3rd Steak Dinner Promo for Us with Brewhouse and I am sure it will be the last!!
   

   Is this helpful?

3. C

   Claude

   Vancouver

   1 review

   5.0

   1 review

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meal and great service! Couldn't ask for more!
   

   The Canadian Brewhouse - WindermereResponded on 25 February 2025

   Claude- Thanks so much for leaving us this rating! We're so glad you enjoyed your visit and we hope to see you again soon!
   

   Is this helpful?

4. D

   Dorian

   Calgary

   3 reviews

   3.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Came for a birthday lunch with my friends. I guess they were short staffed or something. Our waitress was nice and made sure we had refills and checked in when she could. Stuff just took a while to get to us. Food was below average. I had spicy chicken sandwich and the buns were so soggy. 2 of My friends had brunch and the waffles were so dry. Restaurant wasn’t really busy at all. So I figured if the food was taking so long it would at least be good. I probably won’t be back to this location
   

   Is this helpful?

5. S

   Stephanie

   VIP

   Calgary

   12 reviews

   5.0

   12 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nikki was incredible! Great service and personable. Food was great. Another amazing Super Bowl experience!
   

   Is this helpful?

6. M

   Marcel

   Edmonton

   9 reviews

   2.0

   9 reviews

   Dined on 8 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The service was absolutely terrible. Staff training is sorely lacking with multiple mistakes with our orders and multiple drinks appearing at our table. Food was mediocre at best. I will not be returning to any location!
   

   Is this helpful?

7. m

   maria

   Edmonton

   23 reviews

   5.0

   23 reviews

   Dined on 29 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never a disappointment! Food is always good and staff friendly. Maria
   

   • 

   The Canadian Brewhouse - WindermereResponded on 18 February 2025

   Maria - It was wonderful to hear you had a great experience with us! We look forward to seeing you again - Cheers!
   

   Is this helpful?

8. S

   Shyla

   Edmonton

   1 review

   3.0

   1 review

   Dined on 18 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   First time at this brew house, it was really difficult to get service from our server. If we could finally track her down, she would take an order from 1 or 2 people and leave quickly. We were a large group, not too crazy like 10-15 people but super easy orders and nothing wild. Orders were often forgotten and we had to try to find her 20 min later to ask if our drink was coming. Super disappointing. She was pretty rude and ignored us a lot. Won’t be returning.
   

   Is this helpful?

9. C

   Clara-Lee

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very impressed with their prime rib special, awesome price! Waitress was great as well
   

   • 
   • 

   Is this helpful?

10. Y

    Yolanda

    Edmonton

    1 review

    1.0

    1 review

    Dined on 12 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Worst service I’ve had in a very long time. The food was cold and the service sucked. Will probably never be back.
    

    Is this helpful?