The Centro- Cleveland

Review summary

1. A

   Alexandra

   VIP

   Cleveland

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   Restaurant did not honor our reservation. Had to wait 35 minutes before they could seat our table.
   

   Is this helpful?

   Report
2. B

   Brian

   VIP

   Columbus

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   I think the price was a bit steep for the quality. I had the beef short rib and wish that the chef was a bit more heavy handed with the demi glace especially since the beef was over. It was a bit tough/dry and I wasnt super appealing to the eye Everyone else generally enjoyed their meals although I don’t think anyone was blown away. $240 with tip for 4 people including two kids and two adults (3 adult beverages total). Service was friendly and ambiance was there. Probably will not go back due to price for quality ratio.
   

   Is this helpful?

   Report
3. Y

   Youssef

   Cleveland

   6 reviews

   1.0

   6 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Below average food , average service in a nice modern setting .
   

   Is this helpful?

   Report
4. E

   Ethan

   Cleveland

   2 reviews

   1.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   We ordered two steaks, both medium rare the first round they came out well + +.  They made a new round - They came out so rare that the center was still ice cold.  The shrimp were excellent though.  Our waitress was very nice and the bread was awesome. They took the steaks off the bill.
   

   The Centro- ClevelandResponded 5 days ago

   Thanks for the review, Ethan! It definitely seems like we missed the mark on this visit, this is not the service and quality that we strive to provide. We are happy to hear that you enjoyed your shrimp. We will be making some internal changes and working with our culinary team. We hope that you will give us another shot in the future! The Centro Management Team
   

   Is this helpful?

   Report
5. D

   Daniel

   Cleveland

   6 reviews

   4.0

   6 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very beautiful restaurant in an excellent location! Pesto pasta was lovely and had a very light, fresh taste. Bolognese Pasta was also very hearty & delicious
   

   The Centro- ClevelandResponded 6 days ago

   Thanks for the feedback, Daniel, We're thrilled to hear that you enjoyed your dining experience at The Centro- Cleveland. It's great to know that our pesto pasta and Bolognese pasta hit the mark for you. We strive to provide a balance of freshness and heartiness in our dishes. We appreciate your input on the value aspect and will continue to work on it. We hope to see you again soon! The Centro Management Team
   

   Is this helpful?

   Report
6. L

   Linda

   VIP

   Cleveland

   16 reviews

   5.0

   16 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, I thought that since it is a restaurant in a condo building it would not be top notch but, it was very flavorful, delicious food. Much better than the restaurants closer to Playhouse Square.
   

   The Centro- ClevelandResponded 5 days ago

   Thanks for visiting us, Linda! We're thrilled to hear that you enjoyed our flavorful food and found the quality to be top-notch. We always strive to provide the best dining experience possible for our guests, so your feedback is greatly appreciated. We look forward to welcoming you back to The Centro- Cleveland soon. The Centro Management Team
   

   Is this helpful?

   Report
7. J

   Janet

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Derek was attentive. Martinis were great. Food was hot & delicious
   

   The Centro- ClevelandResponded 6 days ago

   Hey Janet, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our attentive service, Martinis and found our food to be hot and delicious. It's always our goal to provide a memorable dining experience for our guests. We appreciate your kind words and look forward to welcoming you back to The Centro- Cleveland soon! Best, The Management Team
   

   Is this helpful?

   Report
8. j

   jamie

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Have saxophone player in dining area.
   

   Is this helpful?

   Report
9. A

   Anthony

   Charleston

   1 review

   5.0

   1 review

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice atmosphere. Everyone was very cheerful and helpful. The food was incredible and Jonathan was super friendly, accommodating and very gracious. Will definitely be back to The Centro in the future.
   

   The Centro- ClevelandResponded on 12 December 2024

   Thanks for the review, Anthony! We're thrilled to hear that you enjoyed the atmosphere at The Centro, Cleveland, and found our staff to be cheerful and helpful. It's great to know that our food met your expectations as well. We're looking forward to welcoming you back to The Centro in the future. Thanks again for your kind words, we will be sure to pass this along to Jay! The Centro Management Team
   

   Is this helpful?

   Report
10. J

    Jonathan

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on 8 December 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2

    Our experience was underwhelming overall. The meal started off promisingly with good appetizers—the salads were crisp, and the beef carpaccio was flavorful. Unfortunately, the main courses fell short. The steak was unevenly cooked, with one end medium rare as ordered and the other overcooked. The short ribs were disappointingly dry, and the Margherita pizza had very little cheese, making it feel more like saucy bread than a proper pizza. While the wait staff was pleasant, the service often felt rushed, which detracted from the overall experience.
    

    The Centro- ClevelandResponded on 9 December 2024

    Hello Jonathan, Thank you for taking the time to share your experience at The Centro- Cleveland. We're glad to hear that you enjoyed our appetizers, However, we're sorry to hear that the main courses fell short. We take pride in our food quality and it's clear we missed the mark on your visit. We appreciate your feedback on the short ribs, temperature of steak, and Margherita pizza, and we'll certainly work on improving these aspects of our menu. We're also sorry to hear about the rushed service you experienced. We strive to provide a comfortable and relaxed dining experience, and we fell short in your eyes. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team
    

    Is this helpful?

    Report