The Charlotte

Review summary

1. B

   Blake

   Central Texas1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Been here twice for dinner and cocktails. Barservice is somewhat slow, however a quality craftsman drink does take time. Food service is very prompt and always comes very fast. PHENOMENAL PATIO and the atmosphere is overall charming! Perfect for a date or small business dinner
   

   The CharlotteResponded 1 day ago

   Hi Blake! We're thrilled to hear that you enjoyed your dining experiences at The Charlotte. We always strive to provide prompt service and top-notch drinks, so your feedback is much appreciated. We're glad you found our atmosphere charming and perfect for small business dinners. We look forward to welcoming you back soon! Best Regards, The Charlotte Management Team
   

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2. A

   Ashlei

   Dallas2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice vibe, delicious food and great service. Will be back soon! 1000/10!
   

   The CharlotteResponded 1 day ago

   Hi Ashlei! We're thrilled to hear that you enjoyed the food and found our service to be great. We always strive to provide a wonderful dining experience for our guests at The Charlotte. Your kind words mean a lot to us! We look forward to welcoming you back soon for another delicious meal. Cheers! Best Regards, The Charlotte Management Team
   

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3. RO

   RONALDG VIP

   Dallas45 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 3

   Place is cute with the whole teddy bear theme. Top floor was very cool with views. The staff was warm and welcoming. We were treated like regulars. Food, unfortunately, was a bit of a disappointment. The well reviewed smash burger was badly overcooked and very salty. The roasted chicken was fine but under seasoned. Cheesy potatoes were tasty but again heavy hand on the salt. Salads were fine. Was looking forward to the African influences but we didn't taste anything unusual. It was Sunday night so perhaps the A team wasn't in the kitchen.
   

   The CharlotteResponded 3 days ago

   Hey Ronaldg, Thank you for your feedback. We're glad to hear that you enjoyed our top floor and views. We're sorry to hear that you found our food disappointing. We take all feedback seriously and will use your comments to improve. We hope to see you again soon for a more satisfying experience. Best regards, The Charlotte Management Team
   

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4. OT

   OpenTable Diner

   Dallas2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my 5yr old son and he loved sitting eating with the bear! I’ll defiantly recommend!!!
   

   The CharlotteResponded 3 days ago

   Hi, Thank you so much for your glowing review! We're thrilled to hear that you and your son had a great time dining with us. It's always our goal to make all our guests feel welcome and we're glad we hit the mark for you. We appreciate your recommendation and we can't wait to welcome you back soon! Best Regards, The Charlotte Management Team
   

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5. OT

   OpenTable Diner

   New York City4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I truly truly enjoyed my experience at the 🎀🐸 Charlotte! I wish I remembered my servers name not only was she attentive, but she made very good recommendations for drinks, appetizers, and main course. Everything on the menu was absolutely divine. I cannot wait to go back. The crab fingers are a definite must, the tartare superb. The spinach dip was good and you can never go wrong with catfish and spaghetti.
   

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   The CharlotteResponded 1 day ago

   Hello, Thank you so much for your wonderful review and high ratings! We're thrilled to hear that you had a great time at The Charlotte and enjoyed our menu. Your kind words about our attentive service and recommendations for drinks, appetizers, and main course truly made our day! We're also glad that you enjoyed our crab fingers and tartare, and we can't wait to welcome you back. Your feedback is greatly appreciated and we look forward to making your next visit a perfect one! Best regards, The Charlotte Management Team
   

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6. A

   Alvin

   New York City1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for my wife’s birthday and I was impressed with the ambience, the quality of food and the music. Excellent date night! My one and only gripe is the price. Although the food was good; $27 for a leg quarter and potatoes seems excessive. Additionally, the drinks are pretty expensive as well. But it’s par for upscale Dallas dining. However, I would definitely go back. We need more spots like this in Dallas!
   

   The CharlotteResponded 3 days ago

   Hello Alvin, Thank you for choosing The Charlotte for your wife's birthday! We're thrilled to hear that you enjoyed the ambiance, food, and music. It's always a pleasure to provide an excellent experience for our guests. We appreciate your feedback on our prices, we're always seeking to improve. We're glad you're planning to return. We aim to provide an experience that matches the cost, and we'll continue to strive for excellence in all areas.Looking forward to your next visit! Best regards, The Charlotte Management Team
   

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7. D

   Deshon

   New Orleans1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Don’t usually write reviews but…..I was really excited about visiting this restaurant. The restaurant itself is beautifully decorated and has a nice vibe. We had a teddy bear waiting for us in our booth which was super cute as we walked up and were being seated at our table. However the food is overhyped and overpriced for the quality. My lamb chops were served cold and drowning in sauce (please consider adding sauce on the side for dipping). Well seasoned, chops served medium don’t need sauce. Probably would have tipped my waitress more if the 20% tip wasn’t already forced included in my bill.
   

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   The CharlotteResponded 1 day ago

   Hey Deshon, Thanks for taking the time to share your experience at The Charlotte. We're thrilled to hear that you enjoyed our decor and ambiance! We're sorry to hear that our food and service didn't meet your expectations. We take your feedback seriously and will definitely address the issues you've raised about the lamb chops and your tip. We appreciate your honesty and hope to have another chance to impress you in the future. Best Regards, The Charlotte Management Team
   

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8. J

   Jose

   Dallas2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was great, getting a table even after reserving was a little hectic but other than that the food was good
   

   The CharlotteResponded 1 day ago

   Hey Jose, We're thrilled to hear that you enjoyed the food at The Charlotte! We always aim to deliver a great experience. We're sorry about the delay in seating, but we're glad it didn't affect your overall experience. We're looking forward to serving you again soon. Best Regards, The Charlotte Management Team
   

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9. T

   Tye

   Dallas11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easily becoming one of my favorite spots in Dallas. Great for birthdays, dates, or outings with friends. I suggest going the reservation route over just pulling up. While they have two bars (one on each floor), the seating at said bars are limited. Food has been a hit each time I visit.
   

   The CharlotteResponded 3 days ago

   Thanks for visiting us, Tye! We're thrilled to hear that The Charlotte has become one of your favorite spots in Dallas. It's great to know that you enjoy our food and find it a hit. We appreciate your suggestion about reserving a table, it helps us ensure we have a comfortable and enjoyable experience for our guests. We look forward to serving you again soon! Best Regards, The Charlotte Management Team
   

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10. L

    Livia

    Las Vegas3 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My first and definitely will not be my last time dining at the Charlotte. The atmosphere was beautiful and I love the diverse food options. The attention to detail in the menu items is unmatched and I cannot wait to return and try some main dishes. JaMiracle gave top tier service and all of her recommendations were delicious. I will request her every time!
    

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    The CharlotteResponded 3 days ago

    Hi Livia, Thank you for your glowing review! We're thrilled to hear that you had such a wonderful experience at The Charlotte. It's great to know that you loved our diverse food options and the attention we put into each dish. We're also delighted that you appreciated our service and found our recommendations delicious. Your kind words truly mean a lot to us. We can't wait to welcome you back for more top-tier dining experiences. See you soon! Best regards, The Charlotte Management Team
    

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