The Charlotte

Review summary

1. A

   Ann

   Memphis/West TN

   5 reviews

   2.0

   5 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very disappointed in this experience as my party was very excited to try this place. From the start, we had a reservation but had to wait over 25 minutes for our table. The food and service were below average for an “upscale” dining experience and an order of fries was forgotten in a meal. Great location but would not return. (Happy hour deals seem promising….)
   

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2. OT

   OpenTable Diner

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 5

   The manger was amazing and waiter, I love the experience because of them, however the host needs work.
   

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3. J

   Jennifer

   St. Louis

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We enjoyed some delicious cocktails, apps, and brunch entrees that we had never tried before. The great service provided by our server, Dillon, was the highlight of our visit and the Banana-Maple-Old-Fashioned, Crab Fingers, and Fried Plantains were the stars of our meal. We will definitely be back!
   

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4. CK

   ChenettaK

   Chicago

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Been wanted to try this place out for a while. Booked late night reservations after an event, we were promptly seated within a short wait of our arrival. Our waitress was Jessica (somewhat pleasant) but seemed irritated when we asked questions about the menu. The ambiance was more of a younger vibe, mid 20's mid 30's. The food was meh, basic to say the least and pricey! The service was terrible, waited 25 minutes after ordering my drink to get it. The drinks were meh, ordered a sour patch cocktail $17, it was grossly sour with 3 sour patch kids at the bottom. They did comp the drink but brought the comp drink 1/2 full. I didn't continue to engage in their pettiness so I closed out my bill and left. They do charge an automatic 20% gratuity but the service and everything included wasn't worth 20%.
   

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5. J

   Jason

   St. Louis

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was Great‼️top tier Salute to the Staff 💪🏿
   

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6. R

   Reshita

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I went for a Galentine's and I really enjoyed it. I saw it was a "viral" restaurant, so I was a little nervous, but it turned out to be good. I enjoyed everything from the appetizers we shared, my entrée, and drink! And my server was amazing! Even gave the table complimentary shots! I will for sure be back!
   

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7. K

   Kiara

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food is amazing! I can’t wait to return! The only thing that stuck out was the waiter forgot about us once we got our food. Forgot to bring the receipt back to the table. My husband had to find someone else to help. But that’s not impactful enough to not go again lol!
   

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8. J

   Jean

   VIP

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Decent food, pretty slow and overall terrible service.
   

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9. D

   Darilyn

   VIP

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Heather was our waitress today. Extremely attentive and constantly checking in. The food is always amazing. We tried the Ken's Clover and it was delicious. Always a favorite place to have lunch or dinner
   

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10. D

    Deidre

    VIP

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Good food…good vibe. Crab fried rice was great. Menu selection was a bit limited so hopefully they will add additional entrees.
    

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