The Charlotte

Review summary

1. D

   Dominique VIP

   Dallas4 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   I really enjoyed dining at this restaurant. The audience is beautiful, the music is a vibe, and the food is delicious. I thoroughly enjoyed the touches of culture as well. For example, they had Good Times playing on the TV in the dining room we sat in. I ordered the red snapper, and it was huge and so worth the price. It came out very fresh. It was well seasoned and delightful.
   

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2. C

   Christia VIP

   Dallas3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   amazing restaurant. 10/10 would recommend to anyone in the Dallas area
   

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3. A

   Annie VIP

   Caribbean1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   my 5th time in a month, you do the math! lol everything I’ve tried is tasty but Im leaning into a habitual phase: caesar, tequilla espresso, calamari and crab fingers. Their servers are attentive, easygoing, and knowledgable. J is super sweet, always has good energy when I see her. Happy Hour is worth the hour drive from Plano in the horror of post-work traffic. Playlist is also bomb!
   

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   The CharlotteResponded 1 day ago

   Hi Annie! We're thrilled to hear that you've been a regular at The Charlotte and continue to enjoy our tasty food. We're glad you've found our service attentive and knowledgeable. We're also glad you enjoyed our playlist. We strive to make your time here enjoyable and memorable. We look forward to your next visit! Best Regards, The Charlotte Management Team
   

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4. B

   Blake

   Central Texas1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Been here twice for dinner and cocktails. Barservice is somewhat slow, however a quality craftsman drink does take time. Food service is very prompt and always comes very fast. PHENOMENAL PATIO and the atmosphere is overall charming! Perfect for a date or small business dinner
   

   The CharlotteResponded 2 days ago

   Hi Blake! We're thrilled to hear that you enjoyed your dining experiences at The Charlotte. We always strive to provide prompt service and top-notch drinks, so your feedback is much appreciated. We're glad you found our atmosphere charming and perfect for small business dinners. We look forward to welcoming you back soon! Best Regards, The Charlotte Management Team
   

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5. A

   Ashlei

   Dallas2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice vibe, delicious food and great service. Will be back soon! 1000/10!
   

   The CharlotteResponded 2 days ago

   Hi Ashlei! We're thrilled to hear that you enjoyed the food and found our service to be great. We always strive to provide a wonderful dining experience for our guests at The Charlotte. Your kind words mean a lot to us! We look forward to welcoming you back soon for another delicious meal. Cheers! Best Regards, The Charlotte Management Team
   

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6. RO

   RONALDG VIP

   Dallas45 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 3

   Place is cute with the whole teddy bear theme. Top floor was very cool with views. The staff was warm and welcoming. We were treated like regulars. Food, unfortunately, was a bit of a disappointment. The well reviewed smash burger was badly overcooked and very salty. The roasted chicken was fine but under seasoned. Cheesy potatoes were tasty but again heavy hand on the salt. Salads were fine. Was looking forward to the African influences but we didn't taste anything unusual. It was Sunday night so perhaps the A team wasn't in the kitchen.
   

   The CharlotteResponded 4 days ago

   Hey Ronaldg, Thank you for your feedback. We're glad to hear that you enjoyed our top floor and views. We're sorry to hear that you found our food disappointing. We take all feedback seriously and will use your comments to improve. We hope to see you again soon for a more satisfying experience. Best regards, The Charlotte Management Team
   

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7. OT

   OpenTable Diner

   Dallas2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my 5yr old son and he loved sitting eating with the bear! I’ll defiantly recommend!!!
   

   The CharlotteResponded 4 days ago

   Hi, Thank you so much for your glowing review! We're thrilled to hear that you and your son had a great time dining with us. It's always our goal to make all our guests feel welcome and we're glad we hit the mark for you. We appreciate your recommendation and we can't wait to welcome you back soon! Best Regards, The Charlotte Management Team
   

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8. OT

   OpenTable Diner

   New York City4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I truly truly enjoyed my experience at the 🎀🐸 Charlotte! I wish I remembered my servers name not only was she attentive, but she made very good recommendations for drinks, appetizers, and main course. Everything on the menu was absolutely divine. I cannot wait to go back. The crab fingers are a definite must, the tartare superb. The spinach dip was good and you can never go wrong with catfish and spaghetti.
   

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   The CharlotteResponded 2 days ago

   Hello, Thank you so much for your wonderful review and high ratings! We're thrilled to hear that you had a great time at The Charlotte and enjoyed our menu. Your kind words about our attentive service and recommendations for drinks, appetizers, and main course truly made our day! We're also glad that you enjoyed our crab fingers and tartare, and we can't wait to welcome you back. Your feedback is greatly appreciated and we look forward to making your next visit a perfect one! Best regards, The Charlotte Management Team
   

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9. A

   Alvin

   New York City1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for my wife’s birthday and I was impressed with the ambience, the quality of food and the music. Excellent date night! My one and only gripe is the price. Although the food was good; $27 for a leg quarter and potatoes seems excessive. Additionally, the drinks are pretty expensive as well. But it’s par for upscale Dallas dining. However, I would definitely go back. We need more spots like this in Dallas!
   

   The CharlotteResponded 4 days ago

   Hello Alvin, Thank you for choosing The Charlotte for your wife's birthday! We're thrilled to hear that you enjoyed the ambiance, food, and music. It's always a pleasure to provide an excellent experience for our guests. We appreciate your feedback on our prices, we're always seeking to improve. We're glad you're planning to return. We aim to provide an experience that matches the cost, and we'll continue to strive for excellence in all areas.Looking forward to your next visit! Best regards, The Charlotte Management Team
   

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10. D

    Deshon

    New Orleans1 review

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5

    Don’t usually write reviews but…..I was really excited about visiting this restaurant. The restaurant itself is beautifully decorated and has a nice vibe. We had a teddy bear waiting for us in our booth which was super cute as we walked up and were being seated at our table. However the food is overhyped and overpriced for the quality. My lamb chops were served cold and drowning in sauce (please consider adding sauce on the side for dipping). Well seasoned, chops served medium don’t need sauce. Probably would have tipped my waitress more if the 20% tip wasn’t already forced included in my bill.
    

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    The CharlotteResponded 2 days ago

    Hey Deshon, Thanks for taking the time to share your experience at The Charlotte. We're thrilled to hear that you enjoyed our decor and ambiance! We're sorry to hear that our food and service didn't meet your expectations. We take your feedback seriously and will definitely address the issues you've raised about the lamb chops and your tip. We appreciate your honesty and hope to have another chance to impress you in the future. Best Regards, The Charlotte Management Team
    

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