The Chocolatier Restaurant + Bar

Review summary

1. M

   Mary Beth

   Tampa

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Melrose was attentive, friendly, and quick. Our food was hot when it arrived, and very flavorful. Due to allergies we needed to alter our items slightly and they arrived exactly as requested. We made reservations on Open Table, and we had no wait.
   

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2. D

   Dana

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing experience. Our server really made my son’s birthday great.
   

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3. P

   Patti

   London

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Megan was great as always. However timing was off tonight. Food took longer than usually to come out and was cold.
   

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4. D

   Dan

   Philadelphia

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was good. Loaded fries were great and pulled pork was as well. Burger was average. Expected a little more flavor and more “Hershey Park” feel.
   

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5. C

   Christi

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great meal here!! Food is delicious, drinks awesome and service is always promoted and friendly.
   

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6. M

   Mandy

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, food was delicious and service was great! Just wish we would have left room for dessert!
   

   The Chocolatier Restaurant + BarResponded 4 days ago

   Thank you so much for your kind words! We’re thrilled to hear you enjoyed the atmosphere, food, and service. We’re sorry you didn’t have room for dessert, but we hope you’ll come back soon to try it next time! We truly appreciate your support and look forward to welcoming you again.
   

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7. V

   Victor

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service. Amazing desert. Definitely will go again!
   

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   The Chocolatier Restaurant + BarResponded 4 days ago

   Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the food, service, and dessert. We can’t wait to welcome you back for another amazing experience. See you soon!
   

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8. S

   Scott

   Philadelphia

   3 reviews

   4.0

   3 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Food was very good. Nice ambience but service was pretty slow
   

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   The Chocolatier Restaurant + BarResponded 4 days ago

   Thank you for your feedback! We're happy to hear you enjoyed the food and ambience. We apologize for the slower service and will work on improving this for future visits. We appreciate your input and look forward to welcoming you back soon!
   

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9. M

   Michele

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Each year during this season, we make a visit and consistently have a wonderful experience. With excellent service and delicious food, we always leave feeling satisfied and eagerly anticipate our next visit!
   

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   The Chocolatier Restaurant + BarResponded 4 days ago

   Thank you so much for your kind words! We’re thrilled to hear that you consistently enjoy your visits and that we’ve been able to provide excellent service and delicious food each time. We truly appreciate your continued support and can’t wait to welcome you back next year!
   

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10. E

    Elizabeth

    Poconos

    1 review

    3.0

    1 review

    Dined on 30 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Honestly, we were disappointed. The service was sub par. The food was nothing to be excited about at all. We made reservations way in advance and was placed in a corner with two small kids who would have enjoyed sitting in the "fun seating." Definitely not all it is hyped up to be. The restaurants at the Hershey Lodge were delicious! We wouldn't go back.
    

    The Chocolatier Restaurant + BarResponded 4 days ago

    Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations, especially with the service and food. We also regret that the seating arrangement wasn’t ideal for your family. We always aim to provide a fun and memorable experience, and we’ll take your comments to heart as we work to improve. We appreciate your input and hope you’ll consider giving us another chance in the future.
    

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