The Chop House - Kingsport

The Chop House - Kingsport reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Renee

   E. Tennessee2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Our favorite place to eat.
   

   The Chop House - KingsportResponded 1 day ago

   Thank you, Renee! We're so glad you enjoyed the food and service at your favorite spot to dine. We hope to welcome you back soon!
   

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2. D

   Dave

   Unspecified2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most consistent food and the best restaurant experience in the Tri cities.
   

   The Chop House - KingsportResponded 5 days ago

   We're delighted to be your top choice in the Tri-Cities! Thank you, Dave, for acknowledging our dedication to providing a consistent dining experience. We look forward to your next visit!
   

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3. O

   OJ VIP

   Greater Boston12 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Patty ALWAYS goes out of her way to make customers feel welcomed. She runs the staff with kindness and professionalism. Don’t ever loose her. Give her a raise.
   

   The Chop House - KingsportResponded 5 days ago

   It's wonderful to hear about Patty's dedication to making our guests feel welcomed, OJ. We appreciate your kind words. Looking forward to your next visit.
   

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4. L

   LINDA

   Kansas City10 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful restaurant. menu was wonderful. service outstanding. steaks were cooked to perfection. the deviled eggs with browns sugar bacon was to die for. can't wait to go back again this week.
   

   The Chop House - KingsportResponded 6 days ago

   It's fantastic to hear you enjoyed everything from the perfectly cooked steaks to the deviled eggs with brown sugar bacon. We're so glad you found our setting beautiful and our service outstanding. We can't wait to welcome you back!
   

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5. P

   Pam

   E. Tennessee6 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was really crowded due to Mother’s Day. But with our reservation we were seated within 10 minutes. This place is alway very consistent with their food. The steaks were all prepared as ordered and the everything was delish. They run this place like a well oiled machine. As busy as they were they still had management stop by each table and check to see if everything was going well. Just love this place
   

   The Chop House - KingsportResponded on 12 May 2025

   Thanks, Pam! We're delighted that even during the Mother's Day rush, our team delivered a consistent and excellent dining experience. Your appreciation for the attentive management and delicious steaks means a lot to us. Looking forward to your next visit!
   

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6. P

   Philip

   Deactivated - Far North Queensland2 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Your hostess was pleasant and engaging. Beyond that, the service was horrible. We were seated and not until twelve minutes were we able to give our drink order. Twelve minutes later, the non- alcoholic beverages were delivered. About another ten minutes later, the glass of wine was delivered. Our food was delivered twenty minutes after we ordered it; the industry standard is twelve minutes. After we finished our food, our waiter offered to refill our drinks. We waited for fifteen minutes for the drinks, and then the drink order was incorrect. We waited for about twenty minutes for our bill, and finally asked another waiter to see whether he could ask our waiter to bring us or check. Another ten minutes later, we got our bill. I had planned to pay with my credit card, but - at my inconvenience - paid cash because I didn't want to wait another twenty minutes for your staff to process my credit card. Your managers conducted table touches all around us, but didn't have the courtesy to see what we needed or wanted. I don't understand why you can't bring in enough staff for special occasions. You took what should have been a fun event for us and made it a time of frustration. You obviously needed more staff in both the front and the back of the house. For the prices you charge, this experience fell very short of the minimumof my expectations. Some preplanning would have obviated this. I can't see why I would come back to the Chop House.
   

   The Chop House - KingsportResponded on 13 May 2025

   We appreciate your feedback about your recent experience, Philip. Ensuring our guests have a quality dining experience is our top priority, and we're sorry to hear about your concerns with the timing and service on your visit. Please visit our website and mention your review on OpenTable so we can address your experience further.
   

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7. R

   Robert

   Atlanta1 review

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and atmosphere at the Cup House are amazing! Price was extremely reasonable and our waiter John was the best. We’ll be back! ❤️
   

   The Chop House - KingsportResponded on 12 May 2025

   Thanks for your fantastic feedback, Robert! We're delighted you enjoyed the food and inviting atmosphere, and we're glad our team member John made your visit memorable. We look forward to welcoming you back soon!
   

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8. K

   Kim

   Unspecified1 review

   4.0

   Dined on 11 May 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Had a reservation for 11:30 am. Still had to wait 25 minutes before being seated. Food was decent. Pork chops were not hot just like warm. Server was exceptional considering how busy she was.
   

   The Chop House - KingsportResponded on 12 May 2025

   We're glad to hear our team member provided you with exceptional service during your visit, Kim, even on a busy day. We appreciate your patience with the wait and are grateful for your feedback on the pork chops.
   

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9. d

   david

   Las Vegas7 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Hali G. was incredible. Great knowledge and wonderful suggestions on the menu. Food was timed perfectly and prepared excellently.
   

   The Chop House - KingsportResponded on 11 May 2025

   Thank you for your kind words about Hali and your dining experience with us, David. We're glad you enjoyed her recommendations and the excellent food preparation. We look forward to welcoming you back soon!
   

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10. L

    Larry

    Western NC1 review

    5.0

    Dined on 10 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Never have had bad service or food at this restaurant,
    

    The Chop House - KingsportResponded on 12 May 2025

    We're thrilled to hear that you've consistently enjoyed both the service and food at our restaurant, Larry! Your feedback truly brightens our day and motivates our team to keep delivering a superior dining experience. We look forward to your next visit!
    

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