The Chop House - Kodak

Review summary

1. R

   Robert

   Orange County

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Honestly, I usually keep my options to myself unless the place is amazing, but I recently had the opportunity to visit the Kodak and Sevierville Chop House restaurants within a few days of each other. I have done this a few times over the last three years and I must say “Pick the Sevierville location” if you can. The food and experience has always been better in Sevierville. Tonight my wife was brought a Filet that never should have been cooked much less delivered to our table. It had so much gristle in the middle she did not even cut into it. It did not even look appetizing. The waitress and manager both agreed and had a proper Filet delivered a few minutes later. However, as you all know I would much rather it been my meal that got screwed up. While I offered to share my prime rib with her while she waited it was not what she had ordered so we waited. We still had a nice time, but it definitely put a damper on the experience. The topper came when the check arrived. Not even an offer for a desert on the house was made! Full price for everything. I guess the manager thought it was okay to serve a crappy steak. I guess I will make the drive from my home in Kodak to Sevierville from now on.
   

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2. A

   Ashley

   Unspecified

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Lilly was amazing. She was very friendly, attentive, and provided timely service. The overall experience was truly great all around.
   

   The Chop House - KodakResponded 3 days ago

   Thank you for sharing your excellent experience. We're glad to hear Lilly's friendly and attentive service contributed to your great dining experience. We look forward to welcoming you again soon!
   

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3. G

   Gloria

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat, excellent food and Hight quality of service.
   

   The Chop House - KodakResponded 5 days ago

   It's wonderful to hear you enjoyed your dining experience with us and appreciated the quality of our service, Gloria. Your positive feedback means a lot to our team!
   

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4. M

   Martie

   Western NC

   20 reviews

   5.0

   20 reviews

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. We love to eat there.
   

   The Chop House - KodakResponded 5 days ago

   We're delighted to hear you enjoyed the service and food, Martie. Your love for dining with us means a lot. Can't wait to welcome you back for another excellent experience!
   

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5. D

   Darlene

   Nashville

   3 reviews

   4.0

   3 reviews

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Was surprised when I got some grilled shrimp which wasn’t deveined and still had some shell on a couple. Always have a good experience so I was surprised.
   

   The Chop House - KodakResponded on 24 February 2025

   We're grateful for your consistent support, Darlene, and appreciate your feedback about the shrimp. Our aim is always to deliver a superior dining experience, and we hope to welcome you back soon for another excellent visit.
   

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6. L

   Lisa

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seth did a great job tonight. He was very friendly and efficient. We both had salmon and the kitchen cooked it perfectly. Not over-done which happens sometimes. I have a gluten sensitivity and the hostess was actually aware of it from my online reservation and was ready with a GF menu. Many times I still have to ask for that even though I note it in the reservation. Great experience!
   

   The Chop House - KodakResponded on 18 February 2025

   Thank you, Lisa! We're delighted to hear Seth and our team ensured a seamless and enjoyable dining experience, complete with perfectly prepared salmon and attentive menu accommodations. Your feedback means a lot to us!
   

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7. S

   Stacy

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great! Our server was amazing!! She did an outstanding job
   

   The Chop House - KodakResponded on 17 February 2025

   We're delighted to hear you enjoyed your dining experience, Stacy. It's wonderful to know our team member did an excellent job serving you. Thank you for sharing your positive feedback!
   

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8. W

   William

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was great.
   

   The Chop House - KodakResponded on 20 February 2025

   We appreciate your wonderful feedback, William! Thrilled to know the food and service made your experience memorable.
   

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9. J

   James

   Tampa

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was wonderful. Server and manager regularly visited table. Steaks were excellent as were salads, spinach, and dessert.
   

   The Chop House - KodakResponded on 16 February 2025

   We appreciate your wonderful feedback, James. It's delightful to hear you enjoyed the steaks, salads, spinach, and dessert alongside our attentive team. We look forward to welcoming you back soon!
   

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10. A

    Allen

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was amazing as always. The waitress was great making sure we had everything we needed.
    

    The Chop House - KodakResponded on 16 February 2025

    It's fantastic to hear everything was amazing, Allen. We're glad our team member ensured you had everything you needed. Looking forward to welcoming you back soon!
    

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