The Chop House - Murfreesboro

Review summary

1. M

   Mike

   Nashville

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great Get together ! Everyone enjoyed the Good and Service ! I have been a Chop house customer for over 20 years
   

   The Chop House - MurfreesboroResponded 2 days ago

   It's wonderful to hear you and your group had such an enjoyable time with us, Mike! We're grateful for your loyalty over the years and look forward to welcoming you back soon!
   

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2. M

   Mealand

   Nashville

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We chose CH for an anniversary dinner for a change of pace. Busier than I anticipated for a Wednesday night, but it was the week before Christmas. Our server was attentive but gave us privacy to celebrate and the food was better than I remembered. We will be back.
   

   The Chop House - MurfreesboroResponded 2 days ago

   Thank you for sharing your experience with us, Mealand. We're glad you chose to celebrate your anniversary with us and enjoyed your evening. It's wonderful that both our service and food exceeded your expectations. We look forward to welcoming you back soon!
   

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3. k

   kim

   Nashville

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, everything was great! We did have a wait a bit longer than usual past our reservation time but not too bad. Food and drinks were very good. Server was kind and helpful. Food and drinks were delivered in good timing. (Lately we’ve been to other restaurants who haven’t delivered in a timely manner!
   

   The Chop House - MurfreesboroResponded 2 days ago

   It's wonderful to know you enjoyed your time with us, Kim! We're pleased to hear the food and drinks met your expectations and that our team member was kind and helpful. Thanks for your patience with the wait time. Looking forward to your next visit!
   

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4. j

   jennifer

   Nashville

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   we had reservations and the table was ready upon arrival; however, we were a party of 5 and the service was awful. we waited over 30 minutes just for the chips and dip and then over an hour for our food to arrive. there were tables all around us that ordered, ate, paid, and left before us. we ordered basic items and no "special" or "changes" or "add on". the service was not great, heck, it was not good. we were all late coming back to the office and were lucky to have had an extended lunch period for this holiday get together . we have been there several times in the past, and this was by far the worst ever.
   

   The Chop House - MurfreesboroResponded 3 days ago

   We aim to provide a superior dining experience, so your experience is concerning to us. We're committed to understanding more and making things right. Please share contact information on our website and reference your review on OpenTable. Thank you.
   

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5. H

   Henry

   Nashville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall enjoyed our lunch experience, recommend making RSVP.
   

   The Chop House - MurfreesboroResponded 2 days ago

   We're glad to hear you enjoyed your lunch experience, Henry. Thank you for recommending making a reservation. We hope to welcome you back soon!
   

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6. A

   Allie

   Nashville

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My boyfriend’s steak was over cooked to basically well done which is not how he ordered it so we sent it back which took 30 min. Wasn’t worth the price.
   

   The Chop House - MurfreesboroResponded 3 days ago

   We aim to provide a superior dining experience and regret the concern about your boyfriend's steak, Allie. Contact us through our website and reference your review on OpenTable so we can address this. We’re grateful you brought it to our attention.
   

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7. G

   Grant

   Nashville

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food was good as usual. The service was unusually poor and many parts of the order and evening “fell through the cracks.” It will be a long time before we return for the prices charged.
   

   The Chop House - MurfreesboroResponded 4 days ago

   We're grateful for your feedback, Grant. Providing excellent service is our goal, and we're sorry to hear about the concerns you mentioned. Please contact us through our website and reference your review on OpenTable so we can address this.
   

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8. K

   Katie

   Nashville

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food and Atmosphere! But Long wait even with reservations! Definitely plan ahead!
   

   The Chop House - MurfreesboroResponded 5 days ago

   It's fantastic you enjoyed the food and atmosphere, Katie. We aim to offer timely seating for all our guests, so please reach out via our website with your review on OpenTable for us to address this. Looking forward to your next visit!
   

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9. T

   Thomas

   VIP

   Dallas

   54 reviews

   3.0

   54 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Bar got behind. Only got out drinks after apps and salads arrived. Steaks were good. Service was fine.
   

   The Chop House - MurfreesboroResponded 6 days ago

   Thanks for sharing your experience, Thomas. We aim to provide timely and attentive service, so we're keen to address these delays. Please contact us through our website and reference your review and platform.
   

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10. H

    Helen

    Sacramento

    2 reviews

    5.0

    2 reviews

    Dined on 12 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    The wait staff was attentive, efficient, and monitored remotely all of our needs. Great service. The front stand/desk was confused and less efficient but table service: fast and fantastic
    

    The Chop House - MurfreesboroResponded on 12 December 2024

    Thank you for sharing your thoughts, Helen. It's wonderful to hear that our team provided attentive service at your table. We'll ensure to follow up on your feedback about the front stand. Looking forward to your next visit!
    

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