The Chop House - Sevierville

Review summary

1. OT

   OpenTable Diner

   Raleigh

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a very pleasant change compared to every other eating establishment that focused on “southern fare”. Portions are big enough to share.
   

   The Chop House - SeviervilleResponded today

   We're happy to know you enjoyed your time with us! It's wonderful that our offerings provided a refreshing change and that you appreciated our generous portions. We can't wait to serve you again!
   

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2. C

   Chris

   VIP

   Charleston

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good meal. Good service. Lunch salmon was cooked week and the chopped salad was good
   

   The Chop House - SeviervilleResponded 7 days ago

   It's wonderful to hear about your enjoyable meal and service, Chris. We're pleased you liked the lunch salmon and chopped salad. Thank you for sharing your experience!
   

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3. AB

   ArmandoB

   Fort Lauderdale

   6 reviews

   5.0

   6 reviews

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service , Great service , Great service and will go again.
   

   The Chop House - SeviervilleResponded 5 days ago

   We appreciate your feedback on our service, and we're excited to welcome you again soon!
   

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4. R

   Rick

   New Orleans

   19 reviews

   4.0

   19 reviews

   Dined on 24 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   All aspects of our dining experience was great except for 1) forgot to send us our ceaser salad (removed from bill), 2) had to remind waitress to bring our bread, 3) overcooked steak, had to wait for another steak properly cooked. We were although offered a dessert to take home with us. I would definitely return though as the overall experience was certainly nice.
   

   The Chop House - SeviervilleResponded on 26 February 2025

   Thank you for sharing your experience, Rick. We're pleased to know you'd love to return and enjoyed your overall dining experience. We're committed to providing excellent service and appreciate your understanding regarding your steak and other aspects of your visit.
   

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5. S

   Sam

   Western NC

   1 review

   5.0

   1 review

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only suggestion I would offer has to do with the level of the sinks in the Men’s Room. They are just right if this was a Cracker Barrel or Chuck E. Cheese Restaurants where the patrons were mostly children. However The Chop House caters primarily to Adults, so the sinks should be able to accommodate ADULTS!! Please raise them up at least 8-12” Thank you for your consideration!
   

   The Chop House - SeviervilleResponded on 24 February 2025

   Thank you for your thoughtful feedback about the sinks in the Men's Room, Sam. We're grateful for your suggestions.
   

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6. M

   Matt

   VIP

   Louisville

   1 review

   3.0

   1 review

   Dined on 23 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   more than 20 minutes after our reservation time, waited another 15-20 to be greeted by our server. When taking our order the server did not write anything down so multiple things were incorrect. My steak was cold and had obviously been sitting in the kitchen for awhile before it was brought to me. We go to the Chop House about once a month but they really missed the mark last night.
   

   The Chop House - SeviervilleResponded on 25 February 2025

   We appreciate your feedback and apologize for the wait times and order inaccuracies during your recent visit, Matt. We value your patronage and aim to make every visit excellent. Please contact us via our website and reference your review on OpenTable. Thank you.
   

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7. J

   Jennifer

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you all for making our husbands birthday wonderful
   

   The Chop House - SeviervilleResponded on 24 February 2025

   We're so happy to hear we could help make your husband's birthday wonderful, Jennifer. Thank you for celebrating with us!
   

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8. H

   Hanan

   Tampa

   10 reviews

   5.0

   10 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time to this restaurant, the food and service were very good! Nice place for dinner!
   

   The Chop House - SeviervilleResponded on 20 February 2025

   It's fantastic to know that you enjoyed both the food and service during your first visit, Hanan. We're happy to hear you found it a nice place for dinner. We hope to welcome you back soon!
   

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9. S

   Schuyler

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   This review is not indicative of the Chop House franchise, in general. It is specific to this Chop House in Sevierville TN on a busy Sunday evening. We had been there for ~ two hours when the steak I had ordered finally arrived; The manager did COMP our bill and added a $100 gift card but we will not return to that Chop House.
   

   The Chop House - SeviervilleResponded on 18 February 2025

   We appreciate your feedback and deeply regret the delay with your steak during your visit, Schuyler. Please contact us through our website and reference this review so we can address your concerns further.
   

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10. g

    geoff

    VIP

    Columbus

    21 reviews

    5.0

    21 reviews

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was great. They apologized for slow service, but we appreciated it as we like to take our time between courses. The only weird thing was it was a cold day and for some reason they open the side door to let the air in. 
    

    The Chop House - SeviervilleResponded on 18 February 2025

    Geoff, we're grateful for your understanding regarding the service pace and delighted you appreciated your meal with us. Your note about the door is helpful. We aim for a comfortable experience and appreciate your feedback.
    

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