Dined on 14 February 2025
- Overall 2
- Food 2
- Service 2
- Ambience 2
At the time of booking we were not informed that it would be a limited set menu only. There was only a choice of 4 mains - fish , steak or chicken or a vegetarian option. I went for the steak which had a £5 supplement. I asked for medium rare but the steak arrived very undercooked -quite raw in the middle . I had difficulty cutting it and so asked for it to be redone . It was still tough when it arrived and when I tried to eat it it was very chewy and hard to eat . The waitress offered me a steak knife but the meat was too tough even for a steak knife and I really struggled to eat. Eventually I gave up and left the food . The manager refused to admit that the steak was not only badly cooked but it was probably if a poor quality which can only explain why it was tough. I had to contend with not paying the £5 supplement but considering I hardly touched the steak it was not good enough offer and no apologies. It did ruin our evening . My husband’s fish was edible but hardly gourmet . I will not be recommending this restaurant. Very poor show indeed .
