The Common Good - The Benson Hotel

Review summary

1. J

   Johnnie

   Western NC

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely meal with the family for Christmas. Food as delicious. Service as wonderful.
   

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2. s

   sharon

   VIP

   Denver

   49 reviews

   5.0

   49 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The 7 fishes Christmas Eve was fantastic! Every dish was fabulous from trio appetizer to great lobster bisque, followed by a Shepard’s Pie to die for, tender and succulent halibut, ending with a “Zabaglione” didn’t know what to expect with that desert but it was so delicious! Our waiter was personable and made the evening very special and we even got to chat with the chef and hear the story of the menu’s origin from his Italian tradition. Unfortunately there were not as many that attended the event, their loss but our wonderful experience!
   

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3. C

   Chris

   Denver

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   We attended the Feast of the Seven Fishes on Christmas Eve. There were hits and misses on the menu. The oysters Rockefeller and Fishermen’s pie were delicious. The losbster bisque and the butter sauce on the halibut were disappointing. The service was excellent and the wine pairing was good but the venue lacked the ambiance of a fine dining experience. Overall it was a rather expensive dinner and we didn’t feel it was really worth the cost.
   

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4. G

   Gen

   Denver

   9 reviews

   3.0

   9 reviews

   Dined on 6 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   The restaurant is too bright. Feels like cafeteria rather then nice cozy dinning experience.
   

   The Common Good - The Benson HotelResponded on 9 December 2024

   Gen, we're so sorry that you did not enjoy the ambience of the restaurant. We will take your feedback and hope that you come and visit us again!
   

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5. P

   Perry

   Detroit

   12 reviews

   5.0

   12 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's a beautiful hotel and space and the Thanksgiving-forward meal was excellent: A mushroom stuffed turkey roulade with yams and brussel sprouts - the turkey was moist and the entire meal was flavorful The pumpkin cheesecake was very tasty. The service and our waitress, Monique, was fantastic and attentive, and the ambience was perfect for our family holiday meal.
   

   The Common Good - The Benson HotelResponded on 2 December 2024

   Perry, we are so grateful to have you as a customer and we can't wait to welcome you back! Monique is amazing and we are so glad you noticed that too! We hope your Thanksgiving was fantastic!
   

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6. GL

   GabbyL

   San Francisco

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful hotel. Perfectly prepared food. Attentive and entertaining service from Paul Lee and Gabriel.
   

   The Common Good - The Benson HotelResponded on 25 November 2024

   Gabby, Thank you so much for the 5 stars! These compliments are amazing and we hope to see you back soon!
   

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7. T

   TC

   Chicago

   1 review

   1.0

   1 review

   Dined on 22 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   The our server was terrible. He got the wrong wine and after we pointed it out, he got defensive and lied. BTW The wine he brought $50 per bottle more than what we ordered. Thankfully, the manager made it right and took $100 (the difference between what we ordered and what we were brought) off of our check. BTW She was great, the food was very good but the server was LAME. It kind of ruined our time.
   

   The Common Good - The Benson HotelResponded on 26 November 2024

   I’m really sorry to hear about your experience. This isn’t the level of service we strive for. I’ll be discussing this with our team to ensure it doesn’t happen again. Please let us know if you’d like to discuss this further.
   

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8. D

   David

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. The green chili soup was fantastic. The pasta was perfect (and spicy). Will be back
   

   The Common Good - The Benson HotelResponded on 16 November 2024

   David, your words mean so much to us! Thank you for your feedback and we look forward to welcoming you again!
   

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9. AA

   AaronA

   Denver

   3 reviews

   2.0

   3 reviews

   Dined on 8 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Disappointed and will not be returning. We ordered the linguine and clams and crab risotto and both were underwhelming. Both dishes lacked flavor and the crab dish was described as lump crab and had only one lump of crab with strings of crab mixed into the risotto. Maybe it was an off night for them but I would not recommend.
   

   The Common Good - The Benson HotelResponded on 11 October 2024

   Hi Aaron, we’re really sorry to hear about your experience and appreciate you bringing this to our attention. We strive for excellence, and your feedback will be shared with our team to help us improve. Please contact us directly so we can make things right.
   

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10. S

    Sarah

    VIP

    Denver

    7 reviews

    5.0

    7 reviews

    Dined on 6 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and recommendations made for a lovely dining experience.
    

    The Common Good - The Benson HotelResponded on 14 October 2024

    Sarah, thanks for the perfect rating! We’re so glad you enjoyed your visit!
    

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