The Common Good - The Benson Hotel

Review summary

1. P

   Perry

   Detroit

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's a beautiful hotel and space and the Thanksgiving-forward meal was excellent: A mushroom stuffed turkey roulade with yams and brussel sprouts - the turkey was moist and the entire meal was flavorful The pumpkin cheesecake was very tasty. The service and our waitress, Monique, was fantastic and attentive, and the ambience was perfect for our family holiday meal.
   

   The Common Good - The Benson HotelResponded today

   Perry, we are so grateful to have you as a customer and we can't wait to welcome you back! Monique is amazing and we are so glad you noticed that too! We hope your Thanksgiving was fantastic!
   

   Is this helpful?

   Report
2. GL

   GabbyL

   San Francisco

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful hotel. Perfectly prepared food. Attentive and entertaining service from Paul Lee and Gabriel.
   

   The Common Good - The Benson HotelResponded 7 days ago

   Gabby, Thank you so much for the 5 stars! These compliments are amazing and we hope to see you back soon!
   

   Is this helpful?

   Report
3. T

   TC

   Chicago

   1 review

   1.0

   1 review

   Dined on 22 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   The our server was terrible. He got the wrong wine and after we pointed it out, he got defensive and lied. BTW The wine he brought $50 per bottle more than what we ordered. Thankfully, the manager made it right and took $100 (the difference between what we ordered and what we were brought) off of our check. BTW She was great, the food was very good but the server was LAME. It kind of ruined our time.
   

   The Common Good - The Benson HotelResponded 6 days ago

   I’m really sorry to hear about your experience. This isn’t the level of service we strive for. I’ll be discussing this with our team to ensure it doesn’t happen again. Please let us know if you’d like to discuss this further.
   

   Is this helpful?

   Report
4. D

   David

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. The green chili soup was fantastic. The pasta was perfect (and spicy). Will be back
   

   The Common Good - The Benson HotelResponded on 16 November 2024

   David, your words mean so much to us! Thank you for your feedback and we look forward to welcoming you again!
   

   Is this helpful?

   Report
5. AA

   AaronA

   Denver

   3 reviews

   2.0

   3 reviews

   Dined on 8 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Disappointed and will not be returning. We ordered the linguine and clams and crab risotto and both were underwhelming. Both dishes lacked flavor and the crab dish was described as lump crab and had only one lump of crab with strings of crab mixed into the risotto. Maybe it was an off night for them but I would not recommend.
   

   The Common Good - The Benson HotelResponded on 11 October 2024

   Hi Aaron, we’re really sorry to hear about your experience and appreciate you bringing this to our attention. We strive for excellence, and your feedback will be shared with our team to help us improve. Please contact us directly so we can make things right.
   

   Is this helpful?

   Report
6. S

   Sarah

   Denver

   7 reviews

   vip
   5.0

   7 reviews

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and recommendations made for a lovely dining experience.
   

   The Common Good - The Benson HotelResponded on 14 October 2024

   Sarah, thanks for the perfect rating! We’re so glad you enjoyed your visit!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Denver

   1 review

   5.0

   1 review

   Dined on 23 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's so nice to have a good spot for a sitdown breakfast on campus - the food was very good - especially the Rosemary potatoes and breakfast sausage - both delicious and high quality. Also, portions are very good so excellent value.
   

   The Common Good - The Benson HotelResponded on 24 September 2024

   Wow, thanks for the fantastic review! We’re so happy you appreciated our service. See you soon for another great experience!
   

   Is this helpful?

   Report
8. S

   Sara

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 18 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sent a group here for a business meeting and they were well taken care of the entire time. They said the food, service, and facilities were incredible!
   

   The Common Good - The Benson HotelResponded on 1 October 2024

   Thank you Sara for this great review! We're so glad that we were able to take care of your group! Please come back soon!
   

   Is this helpful?

   Report
9. S

   Stacey

   Minneapolis

   3 reviews

   4.0

   3 reviews

   Dined on 15 September 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Restaurant Review: A Wonderful Evening at The Common Ground I recently dined at The Common Ground and had an overall great experience. From the moment we were seated, Rick, our waiter, made the evening truly enjoyable. He was professional, attentive, and had a great balance of friendliness without being intrusive. He was easy to talk to and offered helpful recommendations without being pushy, which added to the relaxed vibe of our meal. I ordered the filet, and it was cooked to perfection—tender, juicy, and exactly how I like it. The sides were fresh and complemented the dish beautifully. I was pleasantly surprised by the reasonable prices, especially given the quality of the food. This place definitely offers good value for the money. The only downside was the lighting. For a dinner after sunset, I expected a more dim, intimate ambiance. However, the lighting was quite bright, which took away from the cozy atmosphere I was hoping for. It didn’t ruin the experience, but a softer, warmer light would have made the evening perfect. Overall, I’d recommend The Common Ground for its excellent service (thanks to Rick!) and delicious food. Just be prepared for a bit more brightness than you might expect for an evening meal.
   

   The Common Good - The Benson HotelResponded on 16 September 2024

   Stacey! Thank you so much for this kind review. It is so wonderful hearing about a great experience with not only our service, but with our food as well! Thank you for bringing your concerns with the lighting to our attention, and we look forward to the opportunity to provide a better experience on your next visit!
   

   Is this helpful?

   Report
10. M

    Mark

    Denver

    1 review

    5.0

    1 review

    Dined on 8 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent space, attentive staff, tasty food, great beer and wine selections AND free valet parking for diners!
    

    The Common Good - The Benson HotelResponded on 12 September 2024

    Hi Mark! We appreciate your positive feedback! It’s wonderful to know you were pleased with our service. Hope to see you again soon for another excellent experience!
    

    Is this helpful?

    Report