The Cut & Craft York

Review summary

1. C

   Callum

   Yorkshire

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Meh was ok nothing crazy but still quite expensive
   

   The Cut & Craft YorkResponded 2 days ago

   Thank you Callum for taking time to leave us a review. We take pride in offering our guests the best possible experience & are disappointing to learn we failed to impress you on your most recent visit. We truly value all feedback & hope to welcome you back in the future to WOW you with our impressive menu, service & ambiance. The Cut & Craft
   

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2. W

   Wayne

   Yorkshire

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Over priced for what we had , £13 for a few pieces of asparagus to go with our steaks .. wine was to expensive , the prices was 4 times the cost of the shops , also over priced bottle of still water .. I was left without a knife for 10 minutes after receiving my dinner. Two dinners, one bottle of red and a bottle of water £135.00
   

   The Cut & Craft YorkResponded 2 days ago

   Thank you Wayne for your review, We are so sorry to hear you feel this way. We will always offer our guests the best possible price for our locally sourced & freshly prepared dishes & we are sorry to hear we seem to have missed the mark on your most recent visit. We strive to provide exceptional service to all of our guests and it is disheartening to learn we failed to meet your expectations in this regard. We will share your review with our team as all feedback is essential in improving our services where we can. We hope to welcome you back again in the future to turn this experience around & impress you with our menu. The Cut & Craft
   

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3. J

   Jolie

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit to The Cut & Craft and I will definitely be coming back. The atmosphere was great. There were lots of people enjoying their food and catching up with friends. Was lovely to see. The service was quicker than I thought it would be. It was very busy but we didn’t have to wait long for our food to come. I had the calamari starter which was some of the best I’ve had in a very long time. Followed by the lamb chops for my main. Again, this was delicious. The others on my table had the fish and chips which I was told was very tasty. We also had a vegan with us who had the veggie shepherds pie and there was not a crumb left. The cocktails were also exceptional. Perfect start to the Christmas period celebrations. We will definitely be back to try some of the other food.
   

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   The Cut & Craft YorkResponded 3 days ago

   Thank you so much Jolie for taking time to leave us a review. We are thrilled to hear you thoroughly enjoyed your experience here with us in York & that it was the perfect start to your Christmas celebrations! We will be sure to share your review with our team & hope to welcome you back again soon! The Cut & Craft
   

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4. H

   Hadley

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Sunday lunch sharing platter and sticky toffee pudding and it was amazing! Expensive but so so good!! The sticky toffee was amazing too. The staff were brilliant so helpful.
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Hadley for your review. We are thrilled to learn you enjoyed your lunch with us yesterday, we really appreciate your feedback! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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5. E

   Emilie

   Yorkshire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very welcoming. We went as a large group that included 5 children. The waiting staff were incredibly friendly and kind with the children and made us feel very welcomed. Food was delicious and good value for the quality that it was. We will definitely be returning!
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you so much Emilie for your review. We are delighted to hear you enjoyed every aspect of your visit with us yesterday & can't wait o share your review with our team. We really appreciate all feedback and look forward to seeing you again on your next visit! The Cut & Craft
   

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6. N

   Nina

   Glasgow

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding Sunday lunch! Great Christmas cocktails, great ambience, and fantastic service. Will definitely be back!
   

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   The Cut & Craft YorkResponded 3 days ago

   Thank you Nina for your review. We are thrilled to learn you thoroughly enjoyed your experience with us yesterday! Thank you so much for your feedback! We will be sure to share your review with our team & look forward to seeing you again on your next visit! The Cut & Craft
   

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7. J

   Jim

   London

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent venue and service. The sharing roast was delicious and generous.
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you Jim for your review. We are thrilled to lean you enjoyed our Sunday sharing roast & will be sure to share your feedback with our team! We hope to welcome you back again soon! The Cut & Craft
   

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8. E

   Emma

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful!!! The restaurant is beautifully decorated, the service is impeccable and the food was delicious! I cannot fault it, and cannot wait to return.
   

   The Cut & Craft YorkResponded 3 days ago

   Thank you so much Emma for your glowing review. We are delighted to learn you enjoyed every aspect of your visit with us & we can't wait to share this with our team! We look forward to seeing you again soon on your next visit! The Cut & Craft
   

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9. D

   Derek

   Manchester

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Our experience at the cut and craft could have been better. We selected the establishment because of it being central to the York Christmas market. Our plan was to visit the market followed by dinner! Our reservation was for 7.30pm. We had completed the market by 7.00 and because the restaurant was so central we planned to ask if there was availability earlier if not we were happy to wait in the bar area having a few pre dinner cocktails. This is were we had the doorman dismiss our request to even ask if there was earlier reservations! He flatly told us no! He then specifically told us there wasn’t a bar area, he told us to leave and come back at exactly 7.30. On our return at 7.30 we enter the premises and immediately see 3or 4 empty tables at the drinks area. Surely it would have made more sense to encourage customers to spend and enjoy the cut & craft’s ambiance for 30 mins than to send us out to find another place to spend!!
   

   The Cut & Craft YorkResponded 2 days ago

   Thank you Derek for taking time to leave us a review. We sincerely apologise for your disappointment on Saturday. Our host team do regularly update our security on what availability we have within the restaurant, and on this day we were completely fully booked with no availability for drinks tables. If we do have availability we will always welcome all guests to join us for a drink in our reception area, we hope you can understand. We apologise if you felt this was not communicated with you well & we will certainly share this with our security as having a exceptional welcome in to our restaurant is so important to us. We are pleased to learn you enjoyed your meals & service on your visit and hope to welcome you back again in the future to turn your experience around. The Cut & Craft
   

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10. S

    Sophie

    Shropshire

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Absolutely wondetfulin every way! We regularly eat out in fine dining establishments and this restaurant was amongst the best. This was a birthday treat for my fiancé and he was very impressed and had a wonderful memorable evening. Food, service, ambiance and quality of drinks was wonderful x Thank you for a fabulous experience xxx
    

    The Cut & Craft YorkResponded 3 days ago

    Thank you Sophie for your lovely review. We are delighted to hear of your fabulous experience with us on Saturday, we really appreciate your feedback! Ensuring our guests have the most wonderful experience is what we always aim for & we can't wait to share your review with our whole team! We can't wait to welcome you back again in the future for another amazing visit! The Cut & Craft
    

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