The Duplex

Review summary

1. J

   Jazmine

   Chicago

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Had a great time! Food was delicious and mimosa kit is a nice option, DJ had a great set. Staff was friendly even though it was extremely busy - have some patience. Reservations are a must so please plan ahead. Parking is a little difficult in the area.
   

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2. J

   Jasmyn

   VIP

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   I recently dined at The Duplex and had a mixed experience. The parking situation was frustrating; I struggled to find a spot, which dampened the evening’s start. Additionally, I paid $30 to reserve a seat, but this amount didn’t apply to my final bill, which felt unreasonable. On a positive note, the drinks were exceptional—crafted to perfection and truly enjoyable. However, the food didn’t match the quality of the beverages; it was mediocre and didn’t leave a lasting impression. The customer service was commendable; the staff was attentive and courteous. Yet, their phone line seemed to be out of order, making it difficult to contact them for reservations or inquiries. Overall, while The Duplex offers a great atmosphere and excellent drinks, improvements in their food quality for dinner, reservation policy, and communication channels are needed to enhance the overall dining experience.
   

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3. m

   mark

   VIP

   Chicago

   41 reviews

   3.0

   41 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   Ambiance was a 10. They had a DJ and the vibe was really nice. The food was average at best, didn’t seem like they cook with love and very little seasoning.  this is my second time going and still feel the same way as the first time as far as the food. 
   

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4. C

   Cecilia

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Javier and Josh were awesome. We had a great time and music by Mikey Jukes was so much fun. Been multiple time and also a great time
   

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5. J

   JOYCE

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & atmosphere waiter was amazing ,attentive & kind lobster roll was flavorful and delicious.
   

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6. K

   Kyla

   Chicago

   1 review

   5.0

   1 review

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve dined at Duplex before but it was such a great calm vibe at night. I love brunch if you’re looking for a turn up but I really enjoyed experiencing them for dinner.
   

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7. A

   Asia

   VIP

   Nashville

   12 reviews

   5.0

   12 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal experience. From the moment my guest and I walked in we were treated with the upmost respect and attention. We had reservations and did not have to wait at all for a table. My server, Ashley, was so personable and knowledgeable about the menu. I enjoyed her company and conversation. Service was swift and the food was impeccable. I had the “Duplex burger” which had this amazing aioli sauce on it. Along with two cocktails, the “Care bear” and “Blind monkey” both strong and sweet. The ambiance is breathtaking with so many aspects conceptualizing the attention to detail both owners have given to the establishment. The setting is intimate, the playlist is immaculate and the overall experience is one you’ll remember and want to revisit anytime you’re in the area.
   

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8. L

   Lizette

   Chicago

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was amazing drinks were also great. The wait for the drinks was way to long though 30 40 minutes. But we still had a great time. 🙏
   

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9. E

   Erica

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice and chill place to come and have fun music was very entertaining.
   

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10. J

    Jahaira

    Chicago

    6 reviews

    2.0

    6 reviews

    Dined on 16 February 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    I wouldn’t dine here a second time around. Spent $300 for 2 margarita pitchers and 3 dishes. First off it took about 35 minutes to be seated AFTER having a reservation where they took $30 to reserve. When seated, no we were rushed to be done cause they had to sit other people- we were not even started with the second pitcher and had literally just finished our food. This place is ridiculous and definitely needs better structure and organization on seating. Food was mediocre and not so tasteful. Grits were bland. Donut dish was on flat hard donuts. The chilaquiles were NOT chilaquiles LOL. They were dried nachos. Smh. What a waste. Only thing good was the DJ and the setting. Big 0 for me
    

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