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The Factory South Shore, Pittsburgh, PA

The Factory South Shore

4.1
4.1
113 Reviews
$30 and under
American

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2 people
19:00
Booked 4 times today
Experiences are available.
  • Great for scenic views
  • Good for business meals
  • Good for groups

With the best views in Pittsburgh The Factory South Shore concept is a fusion of classic American Cuisine with a Pittsburgh Flare. We offer creative cocktails along with local craft beer and spirits. Our thoughtful wine program pairs well with our approachable cuisine. Given our commitment to connecting the community to a meaningful crafted dining experience, we feel The Factory South Shore will reflect these tenets and become a well-known destination restaurant in Pittsburgh.


Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Cocktail Bar, Dining Bar
  • Hours of Operation
    Breakfast Mon–Fri 6:30 am–11:00 am Sat, Sun 7:00 am–12:00 pm Bar Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–1:00 am Dinner Mon–Fri 11:30 am–10:00 pm Sat, Sun 12:30 pm–10:00 pm
  • Phone number
    (412) 803-3838
  • Dress code
    Business Casual
  • Private party facilities
    Located above The Factory South Shore restaurant in the iconic Sheraton Station Square Hotel, The Factory Overlook is a outdoor dining area offering a stunning view of the city of Pittsburgh. Call The Factory South Shore at (412) 803-3838 or email at Info@thefactorysouthshore.com to
  • Private party contact
    The Factory South Shore : (412) 803-3838

Experiences

  • New Years Eve Dinner at The Factory

    US$68.00 per person

    31 Dec 2024 only
    Ring in the New Year at the Factory South Shore Secure your spot by making reservations at The Factory South Shore! Let's welcome 2025 in style! 🎆✨ We are running our regular menu with featured Prome Rib Special. Join us to ring in the new year. 🥗 First Course: Winter Citrus Salad with Fennel, Orange Supremes, Butter Lettuce, Granola, Fine Herbs, and a Honey Balsamic Vinaigrette. 🍖 Entree: Prime Beef Rib Roast with Green Beans, Almonds, Bearnaise Sauce, and Yorkshire Pudding. 🍰 Dessert: Vanilla Bean Creme Brulee, Gingersnap, Fresh Berries Join us for an evening of exceptional flavors, panoramic views of the Pittsburgh skyline, and a festive atmosphere. 📅 Date: Dec 31st, 5 PM - 10 PM
    New Years Eve Dinner at The Factory photo

What 113 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4Service
  • 4.2Ambience
  • 3.9Value

NoiseModerate

Diners' Choice Awards

  • Pittsburgh

    Great for scenic views

Review summary

AI-generated from verified diner reviews
The Factory South Shore offers a delightful dining experience with "excellent food" and "great service." Guests enjoy the "wonderful waterfront view" and commend the professional and friendly staff. Popular dishes include pierogies and spring rolls. Some guests noted room for improvement in service speed and menu variety.

113 Reviews
  1. Mauro

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Terrible service, not enough personal and the drinks came slow

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  2. Rupal

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food with amazing view. The place was quite and cozy

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  3. Jennifer

    VIP

    Washington DC

    4 reviews

    1.0

    4 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Unfortunately we were never seated. We knew Christmas night would be busy, so we booked weeks in advance. After 45 minutes of waiting - with no one at the host desk - we left, hungry. Very disappointed since the restaurant confirmed our reservation two days before.

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  4. Julia

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a table overlooking the city, which was lovely. Our waitress, Betina, was fantastic!! She was attentive, kind, and genuine. Very personal and made our dining experience amazing!! The food was delicious, as well! My Mom and I already talked about doing back!

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  5. Michelle

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on 8 December 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    The place was decorated very pretty for the holidays. We waited over 30 minutes for someone to acknowledge our table. We finally flagged down a server (Chris) who apologized and mentioned it was only him and another server for the entire place. He said he would take our table and the poor guy did his best. I don’t fault him at all because it was obvious he was working his butt off. But we were seated at 6:20 and left around 9:00 because everything took so long. Chris needs fat bonus and they need to get more staff! Food was good. I had the endive salad topped with salmon. I asked for no blue cheese and it came with blue cheese but there was no way i was sending it back after waiting so long for it. Salmon was cooked well and was tasty.

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  6. Kathryn

    Pittsburgh

    2 reviews

    3.0

    2 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Food was decent nothing to write home about. Service was great very attentive to allergies.

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  7. Domenica

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful lunch! My conference went longer than the lunch break time but they held my table when they were very busy. Excellent salmon on my salad. Thank you!

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  8. Don

    Cleveland

    17 reviews

    4.0

    17 reviews

    Dined on 17 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Pretty busy after the game, but service was slow, took over 45 minutes to get pizza and perogies, waitress was hard to find and scarce at times.

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  9. Rafael

    Tampa

    2 reviews

    3.0

    2 reviews

    Dined on 13 October 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Slow service, meh buffet. Dirty dishes,glasses etc, and restaurant wasn’t very clean as well, needs attention. But for the $24ish was ok.

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  10. Courtney

    Greater Boston

    2 reviews

    2.0

    2 reviews

    Dined on 12 October 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    Our server barely checked on us and was hardly around so it took 15-20 min to flag them down after the crab cake came out tasting spoiled. It had a horrible pungent aftertaste and the asparagus that came with it was bland and unseasoned. Apparently all the do with their vegetables is “grill them in butter,” according to the manager, not even salt and pepper. Crispy potatoes were not crispy and also poorly seasoned. They kindly took the crab cake off the bill but by the time we were able to flag anyone down everyone else was basically done eating and we didn’t want to wait for another entree. I also wasn’t sure any other entree would be better. The chairs were also incredibly uncomfortable. The whole experience seemed geared toward aesthetics more than function.

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FAQs

The Factory South Shore is rated 4.1 stars by 113 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 4 times today
Experiences are available.
Google Map for The Factory South Shore

300 W Station Square Dr, Pittsburgh, PA 15219

Dining areas

Additional information

  • Area
    Downtown
  • Hours of Operation
    Breakfast Mon–Fri 6:30 am–11:00 am Sat, Sun 7:00 am–12:00 pm Bar Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–1:00 am Dinner Mon–Fri 11:30 am–10:00 pm Sat, Sun 12:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Cocktail Bar, Dining Bar
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Phone number
    (412) 803-3838
  • Private party facilities
    Located above The Factory South Shore restaurant in the iconic Sheraton Station Square Hotel, The Factory Overlook is a outdoor dining area offering a stunning view of the city of Pittsburgh. Call The Factory South Shore at (412) 803-3838 or email at Info@thefactorysouthshore.com to
  • Private party contact
    The Factory South Shore : (412) 803-3838
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