The Fitz

Review summary

1. I

   Ian

   Orlando

   16 reviews

   5.0

   16 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A great dinner but too much salt on the salmon for my taste
   

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2. N

   Nancy

   Denver

   3 reviews

   5.0

   3 reviews

   Dined on 6 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Cute place with good appetizers. A very comfortable atmosphere. Our waitress was excellent, very attentive but with just the right amount. Camus wine was very good.
   

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3. K

   Kathleen

   Denver

   2 reviews

   5.0

   2 reviews

   Dined on 27 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really enjoyed it. The servers were great, the food very good and we liked the sports bar ambience. Still expensive but not nearly as bad as some other places.
   

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4. O

   OKSANA

   Chicago

   1 review

   5.0

   1 review

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was really delicious. The prices were very below expectations and were very well worth it.
   

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5. M

   Mike

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Family of 5 had a good experience here, food and service was both good and we were able to watch the football game.
   

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6. D

   Dania

   Chicago

   1 review

   1.0

   1 review

   Dined on 2 January 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   food took way too long. it was cold. waitress was nice
   

   The FitzResponded on 14 January 2025

   Greetings Dania, Thank you for your feedback. We apologize for the delay in service and the issues with your meal. We are taking your feedback to heart and will be reviewing our service procedures and food quality to ensure these issues do not happen again in the future. We hope you’ll consider giving us another opportunity to serve you better and hope to see you next time you visit Vail. Best regards, Garrett Cosgrove Director of Food and Beverage
   

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7. R

   Rosalva

   Baja California

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and delicious food. Excellent experience.
   

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8. B

   Bethany

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Jess, was phenomenal!! She made our New Year’s Eve meal more fun than we could have ever hoped for. The service was exceptional. Food came out fast and was delicious. They were also knowledgeable and wonderful with my dietary restrictions. Would highly recommend!
   

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9. L

   Lindsey

   Indiana

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated facing the mountain. We were able to see the nye torch parade from the patio outside.
   

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10. T

    Trina

    Orange County

    5 reviews

    3.0

    5 reviews

    Dined on 30 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    This was a weird reservation. We sat in an area that felt like it was not part of the restaurant. We didn't see our server very often but she also seemed to have several large groups who required her attention. Our reservation was 5:30. We got there around 5:15 and were sat promptly. When we placed our order, we had a conversation with our server that we wanted the appetizer to come out first and so we were hesitant to order our entrees. She assured us the app would come out first. After waiting 30 minutes after placing our order, everything arrived at once. She apologized for the app not arriving first and comped it since we wouldn't eat it there. Meanwhile, we saw her once while waiting for our food for drink refills and I never got a refill because I didn't see her when I needed one. She arrived about 10 minutes after our food (she didn't deliver it) to ask how it was. The menu is small so we figured they must do everything well. My dinner was awful. I ordered the chicken (one of two main entree options). It was so dry that I couldn't chew it. The carrots were raw. The sweet potatoes were good-ish so I ate those, but they were too sweet for me. All the food came out at once, but service was so slow we declined to get dessert and went elsewhere. They did all the right things to compensate us for the food issues and we highly appreciate that as a representation of management. Unfortunately, if the food isn't right, that's a concern.
    

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