The Fountain Room

Review summary

1. J

   Jada

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited The Fountain Room during brunch for my birthday. The hostess and our server were very friendly and caring. The food was delicious and the service was amazing. The Fountain Room is beautiful and has such a cozy ambiance. I can’t wait to visit again.
   

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2. K

   Kathy

   Indiana

   15 reviews

   vip
   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. We had the Sunday breakfast buffet. The shrimp cocktail was amazing. Service was awesome!
   

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3. P

   Patricia

   Indiana

   54 reviews

   vip
   4.0

   54 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was great once we got past the phalanx of indifferent “hosts” at the checkin desk. I thought this was a one off when the same thing happened the first time we went here last summer, but last night confirmed it. I can’t say if last night was the same group as out first time, but they acted the same. So what happened was we walked in to the place and went up to check in. I made an innocuous comment about how cold it was (we had walked for a few minutes after parking 2 blocks away) and the looks I got were as if I had grown a third eye. Is it so hard to be warm and welcoming, or if not, why not? There were three people, two women and a large man who “greeted” us. There was a bit of a mixup over about where we wanted to sit, but for some reason they spent a good 8-10 minutes trying to find a table, or something. (There were several booths available where we wanted to sit, by the way). Actually after we were seated in one of the booths our cheerful and friendly server Chelsea took wonderful care of us. She made it all worthwhile! A real gem. Our food was great - onion soup, prime rib, chopped salad, and the cocktails were great! As an aside, we are older (70 ish), and I hope that wasn’t the reason we were treated the way we were by these hosts. Something is wrong with the training of these people. I considered speaking to the manager about it, but didn’t want to ruin the evening. If you want return business of people with money to spend who enjoy eating out, please do better.
   

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4. OT

   OpenTable Diner

   Detroit

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Beautiful restaurant. I wish we stayed downstairs to eat. Upstairs was nice but average and for the price I would expect the ambiance to be better.
   

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5. T

   The

   Indiana

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Enjoyed the server, yet the service was very slow. Our table had a couple of filets, Tomahawk steak (special of day), and prime rib. All agree that the steaks were average at best. The restaurant has a great vibe, but the food doesn't match the ambiance. In hindsight, we should have tried something beyond the steak since it really isn't a steakhouse.
   

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6. J

   Jennifer

   Indiana

   16 reviews

   5.0

   16 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was really good! Our server was exceptional!!
   

   The Fountain RoomResponded on 14 November 2024

   Thanks for your positive feedback, Jennifer! We're glad you enjoyed the food and exceptional service at The Fountain Room.
   

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7. A

   Andrew

   Indiana

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came out for our anniversary. I requested a note and a bottle of sparkling rosé wine and they gave us both. Amazing service. Our waitress was extremely nice and friendly. Got multiple “happy anniversaries” from staff which made us feel welcome. Food was amazing. The Fountain Room made our anniversary dinner feel special. Would definitely come back again.
   

   The Fountain RoomResponded on 14 November 2024

   We are happy to hear that you had a special anniversary dinner at The Fountain Room. Thank you for sharing your experience!
   

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8. P

   Prajin

   Indiana

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and great service. Would definitely go back.
   

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9. K

   Kristen

   Indiana

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The food was fine but the service was subpar for the price and the dining experience this is supposed to be.
   

   The Fountain RoomResponded on 11 November 2024

   We're concerned to hear about your experience. Please accept our apologies. If you can send any further feedback please email me at Blake@clancyshospitalitycom - Would love to address the issues, Blake, Owner
   

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10. A

    Anna

    Louisville

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Classy restaurant, excellent food and superior service. Could not have enjoyed it more.
    

    The Fountain RoomResponded on 12 November 2024

    We greatly appreciate your positive feedback on your experience at The Fountain Room. Thank you for sharing your experience.
    

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