The Galley Hatch

The Galley Hatch reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Amy

   Maine1 review

   4.0

   Dined on 13 May 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was wonderful, made in house! Our server was attentive. We were VERY pleased with the sound proofing which allowed the ambient noise to be very diminished. We celebrated a birthday and our server remembered and brought a candle and song! I was very glad I made a reservation for a Tuesday night, and would recommend the same for any night of the week!
   

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2. D

   Deb

   Greater Boston1 review

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A delicious meal and a friendly atmosphere. Background noise/ music was pleasant and we could talk to people across the table.k
   

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3. B

   Bruce

   Greater Boston2 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Getting seated was a little slow but, hey it was Mother’s Day. Once seated, the service was great, the food was great, and the wait staffers were appropriately attentive. All things considered it was an outstanding experience.
   

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4. V

   Vaughn

   Unspecified1 review

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Awesome baked haddock and squash and chicken kabobs!
   

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5. D

   David VIP

   Greater Boston23 reviews

   1.0

   Dined on 9 May 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Food was not cooked through and what was was badly overcooked. Worst meal I have had in the last 10 years. Service was fine but the food was terrible
   

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6. D

   Debbie

   Greater Boston1 review

   4.0

   Dined on 8 May 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 3

   I had the scallops and was very disappointed. They had no flavor - I even gave some to my friends to make sure it wasn't me. Was a big decision to spend $40 on a meal that was tasteless. I did enjoy the mashed potatoes and broccoli (that I had to pay extra for).
   

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7. J

   John J

   Greater Boston15 reviews

   5.0

   Dined on 3 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was EXCELLENT! Service was also excellent, although the restaurant was quite busy and it took longer to have our meals delivered than we anticipated. We had scheduled dinner before a concert engagement with plenty of time, and were only just in time for the concert. If planning on a Saturday night, allow a bit of extra time. But everything was EXCELLENT!!!
   

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8. L

   Lisa

   Greater Boston1 review

   5.0

   Dined on 25 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, varied menu and live music - great night out.
   

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9. I

   Ivan VIP

   Greater Boston2 reviews

   3.0

   Dined on 25 April 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We visit regularly and barely have a bad experience but felt I needed to make a note to the owners in case they happen to see this. The wait staff seemed a bit overwhelmed last night. We sat and we waited almost ten minutes before we were greated. Even though we knew our entire order before we ever sat down the waitress didn’t wait long enough to just hear our drinks before I could tell her our appetizers then when we ordered dinner 30 mins at the table at this point our appetizers and entrees arrived at the same time. Sorry but buffalo tenders and prime rib is easy to see that they are to be served separate. I could tell the waitress had to many tables and all tables had 4 or more up to 8 people besides my table which had just the two of us. Most restaurants will let a server have 4 to 5 maybe 6 tables at a time. She had 2 4 tops pushed into 8. X 2 so that’s 4 tables alone then she had a 5 top and a 4 top and then us on a 2. That’s 7 tables alone but also it’s 27 people she was serving a she was not keeping up but I doubt anyone could have. Suggest slowing down customer intake if your short handed
   

   The Galley HatchResponded on 28 April 2025

   Thank you so much for being a loyal guest and for taking the time to share your experience with us. We truly appreciate your support and your honest feedback. We’re sorry to hear that your most recent visit didn’t meet the standard we always aim to provide. You’re absolutely right that appetizers and entrees should be properly timed, and that the pacing and attentiveness from our team are key parts of the experience. We understand how this impacted your evening, and we sincerely apologize. We hope to have the opportunity to welcome you back again soon for a better experience. If you’d like to share anything further, please don’t hesitate to reach out directly at ghmanager @ galleyhatch dot com.
   

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10. T

    Thomas

    Greater Boston6 reviews

    5.0

    Dined on 20 April 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We enjoyed a very nice Easter dinner at Galley Hatch. The food was great as was the service. Our table was near the fire place, very nice. We'll definitely go back again!
    

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