Dined on 15 December 2024
- Overall 3
- Food 2
- Service 5
- Ambience 5
I had high hopes for our visit to the Garden Room. Unfortunately, we were underwhelmed and disappointed. Great customer service. The restaurant is a nice place to take pictures. I didn’t expect to get large portions of food but I did expect to have flavorful food. Our brunch order: Lobster omelet, French Toast, Short ribs and Wagyu steak & grits. The lobster omelet was literally a folded plain egg with pieces of lobster meat inserted within the folds- topped with a lobster claw and sauce. The sauce was delicious but I expected the lobster to be mixed within the egg batter. The short ribs were tender but they must have only been seasoned with salt and pepper. The sauce was okay- seems to be hints of jalapeño. The French toast was very good but definitely not worth $22 for ONE slice of bread. Now for the most expensive item - $60 bucks…. The Wagyu steak was difficult to cut with a knife. The texture was chewy- not in a good way. Lacked flavor. We couldn’t even finish it. The grits were okay. As someone who dines at a large amount of restaurants at various price points, this one really was disappointing considering the prices and popularity. I would only recommend this restaurant if you want nice pictures and while you’re there- keep it simple with a
drink and one dish.
The Garden RoomResponded 2 days agoHello Crystal,
We're sorry to hear about your disappointing experience at The Garden Room. We appreciate your feedback on our dishes and service. We strive to provide flavorful, well-prepared meals and we're sorry that we fell short on this occasion. We're glad you enjoyed the ambiance and service, and we hope to have the opportunity to serve you again and provide a better experience.
Best,
The Management Team
