The Gibson Hotel

Review summary

1. O

   Owen

   Dublin

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Waiters nice and plesant,head waiting busy takling to micropone while pretending to talk to us.Food presented well on plates but we Had 2 plates of the lamb rump. Diffinately wasnt lamb. Mutton was tough and full of fat,not much enjoyment eating it at over30 odd euro a plate.
   

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2. A

   Andrew

   London

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Starters and mains perfectly cooked and plated. We had the cheese platter as a dessert which was disappointing and overpriced, the grapes served with the cheese were definitely past their prime. The service was good and the staff attentive and polite but need a better knowledge of the drinks from the bar. We ordered port which was served over ice ...
   

   The Gibson HotelResponded 5 days ago

   Hi Andrew, Thank you for your detailed feedback. We’re delighted to hear that you enjoyed the starters, mains, and the service provided by our attentive staff. We sincerely apologize for the disappointing cheese platter and the quality of the grapes; this is definitely not up to our usual standard, and we will address this with our team. Regarding the port, we appreciate your comments and will ensure our staff is better informed about drink service. We hope to have the opportunity to serve you again and provide an even better experience. Kind regards, Maria Assistant Restaurant Manager
   

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3. T

   Tara

   VIP

   Dublin

   17 reviews

   5.0

   17 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fantastic staff, good food, relaxed atmosphere, perfect before going to a gig!
   

   The Gibson HotelResponded 5 days ago

   Hi Tara, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the food, atmosphere, and our staff. It’s great to know that we could help set the perfect mood before your gig! We look forward to welcoming you back soon. Best regards, Maria Assistant Restaurant Manager
   

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4. R

   Ri

   Dublin

   1 review

   5.0

   1 review

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely dining experience, good food, friendly service and it was a busy concert night but didnt feel rushed. A pleasent time. Will definetly eat there again.
   

   The Gibson HotelResponded 5 days ago

   Hello Ri, Thank you for sharing your wonderful feedback! We’re so glad you had a pleasant dining experience, even on such a busy concert night. It’s great to hear that you enjoyed the food and friendly service without feeling rushed. We can’t wait to welcome you back for another enjoyable meal! Kind regards, Maria Assistant Restaurant Manager
   

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5. R

   Rebecca

   Dublin

   1 review

   2.0

   1 review

   Dined on 1 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 1

   Overall very disappointed by the Gibson offering We went as 3 ppl for a christmas catch up Restaurant / Bar is a big hall that was empty. 3 Couches that would host 3 ppl that were not ideal for eating. Menu was over priced and not even well thought out, when food arrived starter was warm on top cold on bottom, Food wasn't as described one of my party didn't eat it. Dessert again were bought it re heated offerings I sat there thinking i would of been better off in Eddie rockets or Camile Thai that are near to you, we choose there as the Gibson has such a good name but our experience was awful Will i be back no There was no atmosphere in the Bar, it was cold and un welcoming, Qr codes on the table not very welcoming very cheap english pub vibe
   

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6. C

   Claire

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined on 20 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was nice however we ordered nachos and for an extra €7 added chilli beef but we found this to be very scarce. It wasn’t a lot. And just for the price, we expected more. We got wings and chips. Wings were spicy absolutely delicious. The chips were not great, very soggy. We never got water or wipes with the wings which I thought was strange. The Guinness my boyfriend got wasn’t great. Very flat so just wouldn’t get that again. But the pints and wine were nice.
   

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7. G

   Grainne

   Dublin

   2 reviews

   2.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   The kids meals were terrible & for the price it just didn’t feel value for money or good food.
   

   The Gibson HotelResponded 5 days ago

   Hi Grainne, Thank you for sharing your feedback. We’re sorry to hear that the kids' meals didn’t meet your expectations. Your comments are valuable, and we’ll certainly review our menu and pricing to ensure we’re offering the best possible experience for families. We hope you’ll give us another chance to serve you in the future. Best regards, Maria Assistant Restaurant Manager
   

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8. A

   Alisha

   Dublin

   1 review

   3.0

   1 review

   Dined on 15 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   food and atmosphere was spectacular, but the attitude from the server we had was appalling, when we were ordering we had to point to what we wanted on the menu. it seemed like she didnt know what was on the menu
   

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   The Gibson HotelResponded on 19 November 2024

   Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed the food and atmosphere, but we’re truly sorry to learn about your experience with our server. That certainly doesn’t meet the high standards we aim for in providing excellent service, and we sincerely apologize for any frustration it caused. We will be sure to address this with our team to ensure all staff are fully knowledgeable about our menu and provide the attentive service our guests deserve. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you back for a much smoother experience. Warm regards, Maria Assistant Restaurant Manager
   

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9. R

   Rosie

   Dublin

   5 reviews

   4.0

   5 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had the fish and it was delicious. Chips weren't great though Would definitely go back
   

   The Gibson HotelResponded on 19 November 2024

   Thank you for your feedback! We’re sorry the chips didn’t meet your expectations, and we appreciate you bringing this to our attention. We’re always working to improve, so we’ll be sure to take a closer look at that dish. We’re excited to hear that you’d definitely come back, and we look forward to welcoming you again soon! Best regards, Maria Assistant Restaurant Manager
   

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10. N

    Neena

    Dublin

    3 reviews

    5.0

    3 reviews

    Dined on 15 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Lovely . Thank you We always go to The Gibson. Nice new menu!
    

    The Gibson HotelResponded on 19 November 2024

    Thank you so much for your kind words! We're so glad to hear that you enjoyed the new menu. It’s always a pleasure to welcome guests who are familiar with The Gibson, and we can’t wait to have you back again soon to try even more of what’s on offer! Best regards, Maria Assistant Restaurant Manager
    

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