The Grand Atrium at the Brown Palace

Review summary

1. C

   Cara

   VIP

   Denver

   11 reviews

   3.0

   11 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Our annual new year’s visit: Cons- they are running pretty late, for a 230pm reservation it was almost 3pm when we were seated. The table we had needs to be replaced and the front smoke kept wafting from the cigar room. The apricot scone was flat and dry, the sandwiches were tasty, but could use more filling, the macaron was dry and our cream was still frozen on the bottom half. Pros - The plain scone was divine and the shortbread with a cream topping was delicious. The seasonal decorations are always lovely and the pianist was exceptional today. The value is diminishing rapidly for this experience, which we do a few times a year. We may look elsewhere and that is a shame.
   

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2. W

   Wendy

   Denver

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We look forward to this annual tradition every year. It’s decorated beautifully for the holidays and we enjoy the whole experience.
   

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3. S

   Sara

   Las Vegas

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Brown Palace at Christmas is always so beautifully decorated
   

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4. A

   Alison

   Denver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Marianna provided Excellent service. She was very knowledgeable about the different teas and menu items. She had interesting information about the hotel and history. Very good experience!
   

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5. L

   Lisa

   Denver

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   It was freezing, and he tables were too close together, and a lady next to us hit my husband with her butt 5 times getting up and down. The bathroom was not clean, and the entire place can use some freshening up (deep cleaning and polishing). Historic buildings can still be kept nice. The vegan menu was $10 more than the regular menu, and their was less food, and 99% was not good at all. If they're going to serve a vegan menu, put some effort into it. Our server, Forest, was very professional, friendly, and kind. The tea was delicious, despite the sub-par food. The piano was nice but the talking competed with it. As a Colorado native this was our first and last time trying out the tea at The Brown Palace. We expected much higher quality food and atmosphere for the high price.
   

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6. S

   Sasha

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was good, service was good but for the price it would be better to be able to have more than just one tea with unlimited water making it watered down tea. Other tea places that charge less allow for two or more different teas (per person) during the duration of the tea, making for a more pleasant experience worthy of the price.
   

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7. S

   Scott

   Denver

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 2

   It was very cold and my two teenage girls were freezing the whole time with sweaters as was I. I’ve honestly wanted to do this for 10 years and really would have expected something a little more magical for $300.
   

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8. A

   Aubrey

   VIP

   Denver

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brown palace tea is a wonderful experience. The atrium is beautiful and the presentation is formal but not intimidating. It is quite expensive, but was worth it for a special occasion. I highly recommend for a special occasion or to experience a little piece of Denver history.
   

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9. A

   Aubrey

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful tea with my daughters! The hotel is decorated perfectly for the holidays!
   

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10. R

    Ryan

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    An elegant and relaxing way to enjoy the historic beauty of the Brown Palace. Forrest was an excellent and attentive server who gave great recommendations.
    

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