The Grille at Blackhawk

Review summary

1. J

   John

   Baltimore2 reviews

   1.0

   Dined on 30 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation, drove over an hour, and the sign on the window indicated it's permanently closed down.
   

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2. D

   Debra VIP

   Las Vegas31 reviews

   5.0

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and great service. Salmon cooked perfectly. My husband’s steak cooked perfectly. One of our guests had ribs and said they were great.
   

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3. D

   Dianne

   San Francisco4 reviews

   2.0

   Dined on 25 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Since it was Christmas Eve, we all ordered from the prefix menu which was $69 per person with a variety of items. The service was really lacking which was disappointing since it was Christmas Eve. One of the servers came by with dessert when two people at our table were still eating. There was no space to put down the desserts so I told him that we were still eating. Then he says that he can bring it back if I want so I said OK. Later on when we were ready for dessert, they brought out our four desserts and two of them must’ve been from earlier because the ice cream was completely melted. I had to then find them again to ask them to exchange our dessert for ones with ice cream that hasn’t melted.  Overall, the surface was just really slow and it wasn’t always easy to fly down to our server. Now when it came down to pay, they accidentally charged us $100 less when they ran the credit card so of course we informed them. At first, the server couldn’t understand the problem with the bill so we had to explain it to her two or three times that they charged us too little. It then took another 15 minutes for them to properly process the refund and recharge us before they brought back the check. When she brought it back, the server made a comment about how everything is right now without truly thanking us for saving them over $100. If I wanted to be a jerk I would’ve just paid the wrong amount and walked out.  Based on this experience, I have no desire to go back to this place. 
   

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4. M

   Marie

   San Francisco1 review

   2.0

   Dined on 25 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   They should of have more Christmas decorations, no Christmas vibe 🤷‍♀️ Blackhawk mall should have new management. Beautiful area but the mall was dead
   

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5. S

   Sandy VIP

   San Francisco51 reviews

   1.0

   Dined on 11 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Reservation not honored. We were told they were serving banquets only
   

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6. J

   John

   San Francisco9 reviews

   5.0

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome place, food is delicious and reasonably priced.
   

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7. P

   Polina VIP

   San Francisco38 reviews

   3.0

   Dined on 30 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good. The fries that were served with my Fish & Chips was very tasty and had a good crunch! Our favorite is the Toffee Cake.
   

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8. S

   Susan

   Tampa11 reviews

   5.0

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a perfect THANKSGIVING DINNER at Blackhawk Grill. Everything tastes just the way we like it. Service was excellant.
   

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9. N

   Nancy

   San Francisco9 reviews

   5.0

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great choice for our Thanksgiving Day meal. The food was delicious, with great service and perfect atmosphere. Definitely recommend.
   

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10. B

    Barry VIP

    San Francisco20 reviews

    5.0

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good food. Comfortable. Beautiful location. Good service.
    

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