The Grotto Authentic Caribbean Cuisine

The Grotto Authentic Caribbean Cuisine reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Simone

   New York City2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been here multiple times and also order out on Uber Eats, the food, drinks, and service are 10/10. My favorite entree is the Shrimp stuffed with crab meat, it’s amazinggggg!!! My go to drink is the Sorrel Mimosa. Grotto has a great vibe!
   

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2. A

   Anthony

   New York City2 reviews

   3.0

   Dined on 16 January 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   Someone started smoking in the dining area, which was a combo outdoor indoor
   

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3. D

   Demi

   London3 reviews

   2.0

   Dined on 5 January 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Meh!!!! It was super cold but they were incredibly kind by bringing out a heater to keep us warm. The food for me was errrrr nah! I got the snapper and I don’t mind food taking a while to come out but it better be delicious. It was soooo dry though it looked wet which doesn’t make sense (I got the brown stew…) with zero flavour. I almost cried. ;( The servers were lovely though. Presentation was good.
   

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4. R

   Rebecca

   New York City4 reviews

   2.0

   Dined on 5 January 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   if you don’t mind waiting an hour for your food, then come here to be honest. The food was great but to wait an hour for an entrée is insane. And on top of that being charged a 20% service fee on top of taxes, the food was good, but I won’t be back at this establishment.
   

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5. M

   Maurice VIP

   Phoenix1 review

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal experience! The food and service were both excellent!
   

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6. T

   Thalia

   New York City1 review

   5.0

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Warm atmosphere. Polite service. Delicious food. I will definitely come back.
   

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7. K

   Kyle

   West Palm Beach11 reviews

   5.0

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Dinner with the family and The Grotto BK did not disappoint! We started with drinks and then the ackee tostones along with the Octail spring rolls were delicious. And then we moved to the main event of dinner which brought on Oxtails with rice and peas with fried plantain, crab stuff shrimp, steam veg and fried plantain and a rather tasty baked Mac and cheese with oxtails..... Yes we love oxtails very much. All in all we loved the entire experience and the service was amazing.
   

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8. L

   Lisa

   New York City1 review

   5.0

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was wonderful we were seated immediately and our appetizers came out in a timely manner and were great we ordered the mussels and the ackee toastones our main meal was jerk chicken and the red snapper which was also very delicious
   

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9. P

   Patricia

   New York City1 review

   5.0

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was the best birthday dinner. I felt right at home. The taste in every bite was everything I expected and wanted.
   

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10. N

    Nadja

    New York City2 reviews

    3.0

    Dined on 17 November 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5

    The appetizers came out 20 minutes after the entree’s. Were we almost finished with our entree’s so I cancelled the appetizers. However they were brought out anyway and we were still charged. Perhaps this was a mixup because we had 3 different services. It was like team serving. The oxtails and jerk pork were tough. Needless to say I will not be going back. #foodie
    

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