The Hampton Social - Naples

Review summary

1. D

   Denise

   VIP

   Minneapolis

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The items on the Happy Hour menu are VERY limited. The favorite smash burger was taken off the Happy Hour menu and remains only on the regular menu. They were out of two different kinds of beer that we ordered.
   

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2. D

   David

   Orlando

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I would have liked the inside better than outside. Table outside was very small for a four top and off course table off balance. We moved from our original table to change that. Our server was low key but very adequate and attentive. The others at the table said there food was good. I had the shrimp tacos. The shrimp was tasty but a little cool. Tacos fall apart as you eat them which is a little annoying during the meal. I would return but order something different and sit inside at a high boy table probably in the bar area.
   

   The Hampton Social - NaplesResponded 1 day ago

   Thank you for taking the time to leave a review, David. We're glad to hear you enjoyed the attentive service and tasty shrimp tacos, although we regret that other aspects of your visit fell short of expectations. Your feedback on seating preferences is appreciated, and we hope you'll join us again soon to explore more of our menu in our cozy indoor seating area. Cheers!
   

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3. B

   Beverly

   VIP

   Naples

   34 reviews

   3.0

   34 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We have brunched at Hampton Social on many occasions. Today we were disappointed the breakfast burrito was not on the menu. We asked if we could get anyway and we never got an answer. We ordered one Denver scramble and it was VERY little egg and a lot of oily and ham bits. Also, I was not asked what kind of toast I wanted, like usual. Not the greatest service. And the tip was already included on our bill.
   

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4. m

   michael

   VIP

   Naples

   28 reviews

   4.0

   28 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Chris was an excellent server, attentive, wanted to please, very friendly and courteous. Each of the 4 entrees were very good ( 2 smash burgers, 1 skirt steak, 1 salmon) , the Brussels sprouts are incredible.
   

   The Hampton Social - NaplesResponded 1 day ago

   Thanks for stopping by, Michael. We're so pleased to hear that you enjoyed the service from Chris, as well as the smash burgers, skirt steak, salmon, and our signature Brussels sprouts. Your kind words mean a lot to our team. We look forward to welcoming you back soon!
   

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5. SM

   StephenM

   Naples

   11 reviews

   4.0

   11 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was delicious! Yet, very limited dinner menu and in small print. Great service.
   

   The Hampton Social - NaplesResponded 1 day ago

   Thanks for your feedback, Stephen! Our team takes great pride in providing exceptional service, and we're delighted that it left a lasting impression. We appreciate your feedback on the menu, and hope to welcome you back soon. Cheers!
   

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6. P

   PAULA

   Naples

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No downside. Great service, great food and great prices.
   

   The Hampton Social - NaplesResponded 1 day ago

   Thank you, Paula, for the fantastic review! We're over the moon that you enjoyed your dining experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Cheers!
   

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7. C

   Caleb

   Indiana

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Slow service. Over priced. Manager had no empathy for meals coming out 15 minutes apart.
   

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8. S

   Suzanne

   VIP

   Dallas

   11 reviews

   2.0

   11 reviews

   Dined on 31 December 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   The menu is good albeit limited but overall the restaurant can’t overcome the pay cut they gave to employees from $10 to $2 per hour and the automatic 20 percent tip they’ve added to all bills of which corporate takes a 2% cut instead of giving it to the employees. The corporate greed leaves only inexperienced or experienced that don’t have the luxury of advocating for themselves as employees. Was truly one of my favorite restaurants but now a case study on how to destroy a company.
   

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9. A

   Ashley

   Columbus

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Love coming to the Hampton Social every year. It has been an amazing experience with my family. The service was outstanding and all the food was delicious. Great atmosphere! Definitely want to come back again!
   

   The Hampton Social - NaplesResponded 7 days ago

   Ashley, thank you for taking the time to share your wonderful experience! We are so pleased that you and your family thoroughly enjoyed the service and meals during your annual visit. Your kind words mean a great deal, and we look forward to your next visit. Cheers!
   

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10. CL

    CLIVEB

    VIP

    Toronto

    8 reviews

    2.0

    8 reviews

    Dined on 30 December 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2

    This restaurant use to be great , now it’s a small overpriced menu and they add 18 percent to every bill even if you are 2 ppl , so no one cares about service. We weren’t even asked if we wanted coffee or dessert do yourself a favour and go elsewhere. Will not be back and it was on my list of regular visits.
    

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