The Hansom

The Hansom reviews from people who’ve dined at this restaurant. Based on recent rating.

1. I

   Irba VIP

   London18 reviews

   3.0

   Dined on 28 January 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   It is not a restaurant and it is a hotel lounge for hot drinks and bar or waiting area. Very uncomfortable to eat 3 course meal on a smallish cocoon armchair; when it fights with my elbows when one wants to bite…
   

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2. m

   michelle VIP

   London8 reviews

   2.0

   Dined on 2 January 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was very slow & food at best mediocre . £360 for 4 definitely not worth it .
   

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3. M

   Muddabudda

   Derbyshire1 review

   4.0

   Dined on 6 June 2024

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Service was excellent but unfortunately the food was not. The meals were replaced but there was little improvement.
   

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4. MJ

   MissJay

   London1 review

   3.0

   Dined on 18 April 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Service could have been more attentive and the food took a while to arrive.
   

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5. AP

   AP192

   London5 reviews

   3.0

   Dined on 20 December 2023

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Stunning place but service is hit and miss. Didn’t start well with them not having my Open Table booking and then having to constantly crane over our shoulders to get someone’s attention for drinks, to order, to get mains, to reorder drinks, to get the bill and so on. Recommend going for coffee rather than dinner…expectations are lower and you won’t be disappointed. Probably.
   

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6. MB

   MarieB

   Buckinghamshire2 reviews

   5.0

   Dined on 8 December 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great venue, service was amazing. The festive afternoon tea was so different.
   

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7. L

   Laurie

   London3 reviews

   4.0

   Dined on 14 February 2022

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 3

   Disappointed that we arrived for Valentines at 2030 and it took until 2200 to receive our meal. Staff were very apologetic and not their fault, but we are now returning to normal and blaming covid for lack of quality and service in a 5 star hotel is becoming weary especially as the prices to eat out these days has gone up. The waitress who served us was amazing and offered us some complimentary drinks which was welcomed. Reviews constantly highlight the wait time for service....come on Marriott up your game please!
   

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8. CR

   CaR0

   London1 review

   1.0

   Dined on 28 January 2022

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Ordered Caesar Salad without chicken. It took 52 minutes to arrive, with chicken. Another 20 minutes to have the chicken removed. Only a couple of mouthfuls to bump into more chicken. Kitchen clearly not functioning. Wait staff lovely but busy fielding several complaints. The salad with or without the meat was not worth the money. Barely filled the plate. Tasteless too! Went home hungry. What a let down!
   

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9. D

   Disappointed

   London1 review

   3.0

   Dined on 2 January 2022

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Very disappointed that the tea didn't include refills and £5 per cup seems excessive. The food was generally tasty but expensive for the quantity. My dessert, "Christmas Eton Mess" was just terrible, too sweet, excess cream and not much more. Also uncalled for attention from another customer but no staff around to assist. Won't be recommending or attending again.
   

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10. B

    Baloo

    Bath4 reviews

    4.0

    Dined on 12 November 2021

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    More menu choice needed as what was available was very limiting. Service was very slow
    

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