The Ivy Asia, Brighton

Review summary

1. R

   Richard

   Edinburgh

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   Food was lovely and once seated some waiters knew the food and were very good. Others not so. The waiting area because they were not ready for the booked time was shocking. 4 couples huddled by a stair and a door. For such a high quality restaurant. This was terrible. The tables way too close to enjoy any privacy and the Dj playing music so loud that conversation was difficult. Would not go back. There are places to eat in Brighton far cosier and cheaper for the same quality food.
   

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2. Z

   Zoe

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Beautiful restaurant food was outstanding Didn’t like the service charge put on the bill should be up to individuals whether or not to tip Overall, a lovely experience will return
   

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3. S

   Samantha

   Brighton

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely late afternoon meal yesterday - the food was as always amazing and we were served by Reece who was just a brilliant server. Helpful, funny and incredibly attentive. His knowledge about the food was excellent too. Every time we eat in the restaurant it never disappoints.
   

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4. D

   Dana

   Brighton

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it, great value. We had the lunch time Dragon special, super food, environment and service, we will be coming back.
   

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5. l

   liam

   Brighton

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was amazing as was atmosphere , and weve been to the ivy several times including nye last year so were big fans !! We were left with a bad experience when collecting our coat , we had a ticket for our coat but when we went to collect it it wasn't there , initially they said had we already collected it ( obviously not ) it was a very simple system that somehow didn't work ( where you get your ticket and where the coat is stored is right next to each other ) tbf the ladies did apologise but at no point did they say go inside have a drink on us while we sort it out and view cctv , we were left standing in the walkway with other people trying to get by while we waited for cctv to be viewed and the manager being contacted , there was no solution offered if the coat had been taken bareing in mind it was approx 2 degrees outside , 20 mins we stood there and by some miracle the cost appeared- brought to us by who can only be described as a cocky young man - at no point did he apologise for inconvenience etc , we asked him where it was and all he kept saying was it was upstairs and there had been some miss communication ( no explanation how it got there ) like I said it's a simple process that somehow went wrong!!! To make matters worse when we said we would complain he gave a smirk towards us !! Not the server you'd expect from anywhere let alone the ivy , I work in retail and give better service to someone buying a tin of beans that what he did to us after we'd spent nearly 3 hours there and spent to us alot of money !!!
   

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6. G

   George

   Devon

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was fab. Only criticism is that we were very rushed. Waitress was taking plates away almost before we had finished. The service all seemed a bit "pretence" and not very genuine. Shame cos food was lovely.
   

   The Ivy Asia, BrightonResponded 2 days ago

   Dear George, thank you for taking the time to let us know how we did. We hope to see you soon!
   

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7. s

   susan

   Brighton

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Really enjoyed the atmosphere and the surroundings
   

   The Ivy Asia, BrightonResponded 4 days ago

   Hi Susan, Thank you for the fantastic 5-star review! We truly appreciate your support and are thrilled to know you had a great experience. Your feedback means a lot to us!
   

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8. M

   Mary

   Brighton

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our Wedding Anniversary and everyone made us feel very special. The service was exceptional as was the food, the total experience very memorable. Will definitely revisit.
   

   The Ivy Asia, BrightonResponded 2 days ago

   Dear Mary, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you!
   

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9. v

   vickyj

   London

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful evening and the food and service fantastic . The only disappointment came from my 18 yo daughter , her friend and my son who is older were ID checked and because they didn’t have their passports or any ID with them , they were refused wine with their meal and any drinks which slightly changed the celebratory occasion. We don’t normally drink but on a special night out we would not have expected to have this to have been refused. I belive that they should tell diners when booking g that without ID they will be refused alcohol . Never has this ever happened before in my life time of dining out with my family. I am 56 and my husband 66 so it was a shock.
   

   The Ivy Asia, BrightonResponded 4 days ago

   Dear guest, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!
   

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10. B

    Barry

    Mexico City

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Bit disappointed, to tell the truth. Really cold where we were sitting. Asked to be moved all to no avail. We had booked three weeks earlier!!! Staff were no professional enough considering the expectations...when you pay certain prices you should get a certain service, no?
    

    The Ivy Asia, BrightonResponded 4 days ago

    We're sorry to hear about your experience. Your feedback is valuable, and we'll address these concerns. Please contact us directly to discuss further.
    

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