The Ivy Cafe Blackheath

Review summary

1. K

   Karma

   London

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ivy Cafe in Blackheath is one of the best around in London !!! Thank you so much guys for the great service and food! See you again soon
   

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2. B

   Bleu

   London

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxing evening with plenty of space around us. Food was great and service was friendly and pleasant
   

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3. A

   Andrew

   London

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We live nearby and wanted to try The Ivy Cafe for a while now, and the festive season, with the festive menu set, seemed the perfect occasion. Alas, it's an experience partially delivered and I can't say we (couple) are fully satisfied. From the festive menu we elected: - Tempura squid, chicken skewers - Turkey Ballotine/ Steak - Ivy Signature dessert (snowman) and Ivy chocolate bomb Every food item was made to very high standards and we loved every bite of it. We also had one special request, which the restaurant could accomodate and we are very grateful for that. A few missed opportunities are worth mentioning: - the snowman signature dessert was supposed to be served with a glass bell and some "mist", however there was no mist only a glass bell - the chocolate bomb was also supposed to be served in a special way, with a box and some light effect ... but it was just brought us like a very normal dessert - the festive menu supposedly includes Christmas Crackers, but we didn't get them - nobody asked us if everything was ok when we requested/paid the bill, so I didn't share this feedback directly... I would suggest a quick check when paying or leaving the restaurant could help spot (possibly remedy) unfair treatments or missed opportunities Overall we appreciated the food, the environment and the staff has been really great.
   

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4. B

   Brendan

   London

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Service is very poor now had to ask for drinks waitress seemed like we were disturbing her
   

   The Ivy Cafe BlackheathResponded 1 day ago

   Thank you for your feedback. We're very sorry to hear about your recent experience with our service. This is not the standard we strive for, and we apologize for any inconvenience caused. We appreciate you bringing this to our attention and will address it with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the excellent service you deserve.
   

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5. V

   Victor

   London

   7 reviews

   5.0

   7 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I Love Ivy Blackheath.. Always my favourite for food,friendly service and ambience. Always have a wonderful meal too.
   

   The Ivy Cafe BlackheathResponded on 18 December 2024

   Hi Victor, We appreciate the kind words about our team! We hope to see you again soon. Have a good day.
   

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6. p

   paul

   London

   9 reviews

   4.0

   9 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall, it was a great experience. The steak I had was flavorful, though slightly on the fatty side, and the desserts, while delicious, felt a bit pricey. The service and atmosphere, however, were excellent. One area for improvement would be the bathrooms, as they could benefit from better cleanliness and some added fragrance scenting.
   

   The Ivy Cafe BlackheathResponded on 16 December 2024

   Hi Paul, We really appreciate the honest feedback about your recent visit. We truly value your feedback regarding the desserts and bathrooms, and we will suggest this with our team to improve further. We hope to welcome you back soon for another great visit.
   

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7. W

   Warren

   London

   3 reviews

   4.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great food, a bit expensive, it was Christmas party season so quite noisy but service was good.
   

   The Ivy Cafe BlackheathResponded 1 day ago

   Thank you for your feedback! We're glad to hear you enjoyed the food and received good service. We understand that the Christmas party season can make things a bit noisier and appreciate your understanding. We hope to welcome you back soon for another great experience!
   

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8. T

   Thierry

   VIP

   London

   6 reviews

   4.0

   6 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Super nice restaurant, Always on top with a top staff⭐️⭐️⭐️⭐️⭐️ Very nice ambiance and amazing food Special Thanks to TEA who was excellent, very friendly and was top from the beginning till last minute.
   

   The Ivy Cafe BlackheathResponded on 15 December 2024

   Hi Thierry, We really appreciate the kind words about our restaurant! Tea will be thrilled to see this lovely review!! Thanks ones again. We hope to see you again soo.
   

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9. A

   Alison

   London

   4 reviews

   4.0

   4 reviews

   Dined on 6 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   A lovely venue and the service was good but the overall value for money was absolutely not. As a group of four middle aged women enjoying an annual get together we unfortunately left the restaurant feeling totally ripped off by the cost of the bill. Extortionate!
   

   The Ivy Cafe BlackheathResponded on 7 December 2024

   Hi Alison, I'm really sorry to hear that your experience was disappointing, especially during such a special annual get-together. It's frustrating that you feel like the value for money didn't match the experience! We hope that it doesn't affect you coming again in the future. Have a great day.
   

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10. J

    JOACHIM

    London

    1 review

    5.0

    1 review

    Dined on 2 December 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    Food was exceptional and service friendly and efficient
    

    The Ivy Cafe BlackheathResponded on 3 December 2024

    Hi Joachim, We really appreciate the kind words about our food and service ! We hope to see you again soon. Have a wonderful day!
    

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