The Ivy Royal Tunbridge Wells

Review summary

1. L

   Lord Kenneth

   London

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very nice experience as both food and ambiance is what have come to expect from the Ivy group . Worth a visit
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Hello Kenneth, Thank you for your lovely review! We’re delighted to hear that you enjoyed both the food and ambiance during your visit. It’s always our goal to provide the exceptional experience you’ve come to expect from The Ivy group. We truly appreciate your kind words and look forward to welcoming you back soon! Many Thanks The Ivy
   

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2. J

   John

   VIP

   London

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great way to end the old year and toast the new one in.
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Thank you for sharing such a wonderful review! We’re thrilled to have been part of your celebration as you bid farewell to the old year and welcomed the new one. Here’s to many more special moments ahead—we look forward to seeing you again soon! Many Thanks The Ivy
   

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3. J

   John

   VIP

   London

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great New Year evening...musical menu design was outstanding. Food delicious especially the Sea Bass and vegetables.Service excellent. Great party music but a tad too loud...could not hear to speak (we are old!) ;) Thank you for a fabulous start to 2025!
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Thank you for your fantastic review! We’re thrilled to hear you enjoyed the New Year’s evening with our musical menu, delicious food, and excellent service. The sea bass and vegetables are favorites, and we’re so glad they hit the mark for you! We appreciate your feedback about the music volume and will take it on board to ensure everyone can fully enjoy the atmosphere. Wishing you a fabulous 2025, and we hope to welcome you back soon for more memorable moments! Many Thanks The Ivy
   

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4. S

   STUART

   Kent

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food lovely Staff lovely Tables very small so difficult to fit plates/ drinks on. Tables very close together… rammed in….. quite claustrophobic tbh but great if you like to hear what the table next to you is saying! Incredibly loud!!
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Thank you for your feedback. We’re delighted to hear you enjoyed the food and found our staff lovely—this means a lot to us! We’re sorry to hear that the table spacing and noise level impacted your experience. Your comments are invaluable, and we’ll take them into consideration as we strive to improve. We hope to welcome you back in the future for a more comfortable visit!
   

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5. N

   Nick

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New Years Eve lunch with family, perfect way to see out the old and welcome the new!
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Thank you for your lovely review! We’re so pleased to hear that your New Year’s Eve lunch with family was a perfect way to celebrate. It’s always special to be part of such meaningful moments, and we hope to welcome you back for more in the future. Wishing you a wonderful 2025! Many Thanks The Ivy
   

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6. S

   Shaun

   East Sussex

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time at The Ivy. It’s always a venue we look forward to, and they always deliver. All the staff are very attentive and helpful, our food and drink were fantastic!!
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Thank you for your wonderful review! We’re delighted to hear that you had such a great time and that we continue to meet your expectations. It’s fantastic to know you enjoyed the food, drinks, and attentive service from our team. We truly appreciate your kind words and look forward to welcoming you back soon! Many Thanks The Ivy
   

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7. N

   Nigel

   London

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Ate from the festive menu. Good choices. A la carte menu also very nice. Very busy being just after Christmas but service very friendly. Prefer this Ivy to our more local establishment. Good location in the heart of Tunbridge Wells.
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Thank you for your lovely review! We’re so pleased to hear you enjoyed our festive menu and the à la carte options. It’s great to know you found our service friendly, even during the busy post-Christmas period. We’re also delighted that you prefer this Ivy to your local one—it’s always a pleasure to be your venue of choice! We look forward to welcoming you back soon in the heart of Tunbridge Wells. Many Thanks The Ivy
   

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8. H

   Harriet

   Kent

   10 reviews

   1.0

   10 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Awful service will not be returning a huge let down for the brand.
   

   The Ivy Royal Tunbridge WellsResponded 1 day ago

   Hello Harriet Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and that we fell short of your expectations. This is certainly not the standard we aim to deliver, and we would greatly appreciate it if you could provide more details about what went wrong. Your input is invaluable in helping us improve. Please feel free to reach out directly so we can address your concerns. Many Thanks The Ivy
   

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9. A

   Amy

   Kent

   8 reviews

   4.0

   8 reviews

   Dined on 23 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall it was very nice but we didn’t understand why the waiter told us we couldn’t have the champagne that we had selected to have with our afternoon tea and could only have Prosecco. It was an option on the menu however, they were unable to serve it to us. The waiter mumbled something, we thought he said they couldn’t open a whole bottle of champagne for two glasses.
   

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10. c

    claire

    Dorset

    12 reviews

    5.0

    12 reviews

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A wonderful evening. Super service, fabulous ambience and delicious food! We couldn't of asked for a more special evening.
    

    The Ivy Royal Tunbridge WellsResponded 7 days ago

    Hi Claire, thank you so much for your kind review! We are so pleased that the team made your evening so special. We look forward to seeing you again soon and we hope you have a lovely Christmas!
    

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